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Deposit and withdrawal methods: Myfinity withdrawal without problems? (Page 3)

Topic created on 07th Oct. 2021 | Page: 3 of 6 | Answers: 58 | Views: 24,710
Testi99
Amateur
Heyho,

i won 1000 Euro at Slott.Club (yeah). The Verification with them went incredibly fast and also the amount was instructed within seconds. Unfortunately, the payout went to my newly created Myfinity account. I uploaded all documents for verification at Myfinity on 21.12.. Since then simply NOTHING happens! There is no response to mails, you can not get through on the hotline.

Are the 1000 Euro gone? I see them on my Myfinity account, but I can't do anything with them. I can't even pay the balance with it. Can you guys give me a Tip? Thanks 😊

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Krabbenburger
Experienced
Testi99 wrote on 12/28/2021 at 1:36 pm: Heyho,

i won 1000 Euro at Slott.Club (yeah). The Verification with them went incredibly fast and also the amount was instructed within seconds. Only unfortunately the payout went to my very freshly created Myfinity account. I uploaded all documents for verification at Myfinity on 21.12.. Since then simply NOTHING happens! There is no response to mails, you can not get through on the hotline.

Are the 1000 Euro gone? I see them on my Myfinity account, but I can't do anything with them. I can't even pay the balance with it. Can you guys give me a Tip? Thanks 😊

You don't have to worry Mifinity is serious. Of course it sucks that your money is frozen as long as the verification is not completed.
Probably it takes longer because of Christmas because too little staff is there.

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Testi99
Amateur
Thanks, Krabbenburger Then I just wait and see

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TomausGraz
Visitor
Thank you for the help. Can reassure after the Verification and also that of the bank- you really need an accurate PDF account statement you are verified after about 48 business day hours- and then as soon as you click on pay out the money is within one business day on the account!!! Thanks Gamblejoe(forum) again!

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S****t
-- Post was removed because it was a duplicate account --

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Anonym
Slngshoot wrote on 12/29/2021 at 11:24 AM: -- post removed because it was a duplicate account --




Wow how racist

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Testi99
Amateur
TomausGraz wrote on 29.12.2021 at 10:11 am: I thank you for the help. Can reassure after the Verification and also that of the bank- you really need an accurate PDF account statement you are verified after about 48 business day hours- and then as soon as you click on pay out the money is within one business day on the account!!! Thanks Gamblejoe(forum) again!

I wish I could say the same. Waiting now already eight days..

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MasterChiefKief
Expert

Testi99 wrote on 12/29/2021 at 4:42 pm
I wish I could say the same. Waiting now already 8 days..

I'm also waiting for 1 week for an answer or for the confirmation of my documents at Mifinity. Today I got an email that I should upload a selfie with my ID. I just did that. Now it is probably again 1 week to wait for an answer.

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Anonym
Verifying the passport was "relatively quick", it only took 4 days, as well as the proof of address.

The rest of the paperwork has not been processed by anyone for almost four weeks now, and support does not respond to anything at all

Account closed...

Sorry, if I have to run after a "payment service provider" and beg for them to do their duty and perform the Verification (and not at some point, but at account opening)...? No, there is something wrong then but times so not at all.

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Testi99
Amateur
Well, my problem is that there's 1000 euros on there that I'm really starting to worry about a lot

Nobody responds to emails, the hotline is basically unmanned. I honestly don't understand what the problem is.

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