Max_Bet wrote on 24/03/2023 at 15:44:
Could it be that you still need to activate them?
In France cashautomat and normal ATM I could not withdraw money either. In the history in the app it always says "Feature blocked for card".
The activation can not be because I could withdraw on Saturday 18.03. Already at a bank. And in the app under card details it says "Withdrawal from ATM, daily limit 250 euros"
Have written again with the support that I could not withdraw money in France.
My concern is now being escalated and I should hear back by Monday where the problem is.
Has no one else withdrawn money with Jeton since a few days?
Then what? Is the money now on the visual card and must go to physical or vice versa?
What do I click after
1. Payout
2. Pay to Jeton card
3. Amount
4. ??? There are now both card numbers
Why is it so complicated?
Pay to jeton card then type in which amount you want to book on the card. After that there is a field with 2 numbers (one is the virtual card, the other is the card you got). Click on the one with the number that corresponds to the last digits of the card you want to use to withdraw money from the ATM.)
Once you see the amount on the physical card after 1-2 business days, then you can withdraw.
I would first not book so much on it, eventually it is known to no longer work
Pay to Jeton card then type in what amount you want to charge to the card. After that comes a box with 2 numbers (one is the virtual card, the other is the card you got). Fu click the one with the number which is the final digits of your card with which you want to withdraw money at the ATM).
Once you see the amount on the physical card after 1-2 business days, then you can withdraw.
I would not book so much on it at first, eventually it is known not to work anymore
Would be really interesting to know if it is a general problem or specifically something with your card.
For this we would need users with Jeton cards who could try it out. I'm still waiting for my card and will test it as soon as it arrives.
Then what? Is the money now on the visual card and must go to physical or vice versa?
What do I click after
1. Payout
2. Pay to Jeton card
3. Amount
4. ??? There are now both card numbers
Why is this so complicated?
It doesn't matter which card, because the balance on the card is for both cards, i.e. if you have 100 euros on your physical card, you also have the same amount on the virtual one.
I have not yet withdrawn money from the ATM, I use the money mostly with my Revolut Bank. There I always load the money directly with the token card and the money is instant on my Revolut account, and from there I transfer from time to time to another bank account or use the Revolut card for shopping.
Aha yes, and this is not complicated. Because Jeton Wallet and card are separate, probably 2 different companies. But that's better, because that makes the Jeton card a normal prepaid card like all the others. With the Netteler and MuchBetter cards I couldn't load money at Revolut, because Netteler and MuchBetter want you to transfer your money to your bank account, so they can collect fees. Since the Jeton is a normal prepaid card, you load the money at Revolut and before there you transfer the money to a normal bank account and then you withdraw. 0 euro fee.
P.s. if someone did not know yet, at Jeton you also have a normal IBAN xD You can also transfer money there with a bank account to his Jeton card, if someone has no credit card and you want to use a credit card when shopping ^^
T0uchTheSky wrote on 03/25/2023 at 10:09 am: Aha yes, and it's not complicated. Because Jeton wallet and card are separate, probably 2 different companies. But that's better, because that makes the Jeton card a normal prepaid card like all the others. With the Netteler and MuchBetter cards, I could not load money at Revolut, because Netteler and MuchBetter want you to transfer your money to the bank account and thus can collect fees. Since the Jeton is a normal prepaid card, you load the money at Revolut and before there you transfer the money to a normal bank account and then you withdraw. 0 euro fee.
P.s. if someone did not know yet, at Jeton you also have a normal IBAN xD You can also transfer money there with a bank account to your Jeton card, if someone does not have a credit card and you want to use a credit card when shopping ^^
As I said, we need someone who has tried the last 2 days to withdraw money with the jeton card in Germany or to pay the purchase in the supermarket ect. With me everything did not work, have tested all possible ATM machines in my region. I live in Baden-Württemberg and close to Rhineland-Palatinate and 20 km from France (lauterburg).
3 ATM in lauterburg also had the visa sign on it where I could normally withdraw with jeton. However, as you know, always comes the message their card is not approved for this.
But I wonder why in France I can not, has nothing to do with the regulation in Germany?
Jeton card- does anyone have it ?
Nobody has liked this post so far
In France cashautomat and normal ATM I could not withdraw money either. In the history in the app it always says "Feature blocked for card".
The activation can not be because I could withdraw on Saturday 18.03. Already at a bank. And in the app under card details it says "Withdrawal from ATM, daily limit 250 euros"
Have written again with the support that I could not withdraw money in France.
My concern is now being escalated and I should hear back by Monday where the problem is.
Has no one else withdrawn money with Jeton since a few days?
This post has been translated automatically
Jeton card- does anyone have it ?
Nobody has liked this post so far
This post has been translated automatically
Jeton card- does anyone have it ?
Nobody has liked this post so far
This post has been translated automatically
Jeton card- does anyone have it ?
Nobody has liked this post so far
This post has been translated automatically
Jeton card- does anyone have it ?
Nobody has liked this post so far
And then? Is the money now on the visual card and must go to physical or vice versa?
What do I click after
1. Payout
2. Pay to jeton card
3. Amount
4. ??? There are now both card numbers
Why is it so complicated?
This post has been translated automatically
Jeton card- does anyone have it ?
Liked this post: B****e
Pay to jeton card then type in which amount you want to book on the card. After that there is a field with 2 numbers (one is the virtual card, the other is the card you got). Click on the one with the number that corresponds to the last digits of the card you want to use to withdraw money from the ATM.)
Once you see the amount on the physical card after 1-2 business days, then you can withdraw.
I would first not book so much on it, eventually it is known to no longer work
This post has been translated automatically
Jeton card- does anyone have it ?
Nobody has liked this post so far
Would be really interesting to know if it is a general problem or specifically something with your card.
For this we would need users with Jeton cards who could try it out. I'm still waiting for my card and will test it as soon as it arrives.
This post has been translated automatically
Jeton card- does anyone have it ?
Nobody has liked this post so far
It doesn't matter which card, because the balance on the card is for both cards, i.e. if you have 100 euros on your physical card, you also have the same amount on the virtual one.
I have not yet withdrawn money from the ATM, I use the money mostly with my Revolut Bank. There I always load the money directly with the token card and the money is instant on my Revolut account, and from there I transfer from time to time to another bank account or use the Revolut card for shopping.
This post has been translated automatically
Jeton card- does anyone have it ?
Nobody has liked this post so far
P.s. if someone did not know yet, at Jeton you also have a normal IBAN xD You can also transfer money there with a bank account to his Jeton card, if someone has no credit card and you want to use a credit card when shopping ^^
This post has been translated automatically
Jeton card- does anyone have it ?
Nobody has liked this post so far
As I said, we need someone who has tried the last 2 days to withdraw money with the jeton card in Germany or to pay the purchase in the supermarket ect. With me everything did not work, have tested all possible ATM machines in my region. I live in Baden-Württemberg and close to Rhineland-Palatinate and 20 km from France (lauterburg).
3 ATM in lauterburg also had the visa sign on it where I could normally withdraw with jeton. However, as you know, always comes the message their card is not approved for this.
But I wonder why in France I can not, has nothing to do with the regulation in Germany?
This post has been translated automatically