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Deposit and withdrawal methods: Jeton card- does anyone have it ? (Page 7)

Topic created on 03rd Nov. 2022 | Page: 7 of 19 | Answers: 184 | Views: 26,343
Maho78
Rookie

pintomando wrote on 23/03/2023 at 22:10:

Did the vending machines have the VISA sign ?

I did not pay attention to that. But was also at the BBank where I could withdraw a week before, there it also did not work. Have tried at these machines it. Volksbank, BBank, PSD Bank, Sparkasse, ING Diba, Santander.


The balance can not liege, on the physical card are 279 euros on it and I wanted to withdraw a hunni.

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hustlehoff
Expert

Maho78 wrote on 03/24/2023 at 02:16 PM:

I didn't pay attention to that. But was also at BBank where I could withdraw a week before, there it did not work either. Have tried at these machines it. Volksbank, BBank, PSD Bank, Sparkasse, ING Diba, Santander.


The balance can not liege, on the physical card are 279 euros on it and I wanted to withdraw a hunni.


That would be annoying, if it is also blocked for Germany now, you can maybe ask the support what's going on there and why you can not withdraw money? Would be really interesting, have there currently no balance, but wanted to use Jeton evtl soon, but only if you can draw cash.

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Maho78
Rookie

hustlehoff wrote on 03/24/2023 at 08:21 AM:

That would be annoying, if it is also blocked for Germany now, can you maybe ask the support what is going on there and why you can not withdraw money? Would be really interesting, have there currently no balance, but wanted Jeton evtl soon use, but only if you can draw cash.

I will try it at the foreign ATM like Euronet for example, which are so in citys and train stations are set up, where you have to pay so 6 euros in addition fees. If that does not work either, I'll ask the support.

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pintomando
Visitor

Maho78 wrote on 03/24/2023 at 09:25 AM:

I will try the foreign ATMs like Euronet for example, which are located in citys and train stations, where you have to pay an additional fee of 6 euros. If that does not work either I will ask the support.

Keep us times please up to date, because the topic is interested and concerns me too.

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B****e
How do you get the money on the card so you can withdraw it?

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pintomando
Visitor

Gigi55 wrote on 24.03.2023 at 13:03: How do you get the money on the card so you can withdraw it?

In the app under withdrawal. From there you can pay your available balance to the card and then withdraw it

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Maho78
Rookie

pintomando wrote on 03/24/2023 at 11:38 am:

Keep us informed please, because the topic interests and concerns me too.

I have now gone through all the banks in my area. No withdrawal possible. Card not approved, then when shopping I wanted to pay with the Jeton card also there it says not approved. Support from jeton said they will pass it on to the escalation office and inform me because the card from me is actually ok.


I will now go 25 km to france Lauterburg and try to withdraw in France last possibility. Live fortunately not very far from france

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Max_Bet
Expert
Maho78 wrote on 03/24/2023 at 2:49 pm:

I have now gone through all the banks in my area. No withdrawal possible. Card not approved, then when shopping I wanted to pay with Jeton card also there it says not approved. Support from jeton said they will pass it on to the escalation office and inform me because the card from me is actually ok.


I will now go 25 km to france Lauterburg and try to withdraw in France last possibility. Live fortunately not very far from france

Can it be that you still have to activate?

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garfield68
Elite
i was just about to say that something must be wrong.

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supermode
Expert

Maho78 wrote on 03/24/2023 at 2:49 PM:

I have now gone through all the banks in my area. No withdrawal possible. Card not approved, then when shopping I wanted to pay with Jeton card also there it says not approved. Support from jeton said they will pass it on to the escalation office and inform me because the card from me is actually ok.


I will now go 25 km to france Lauterburg and try to withdraw in France last possibility. Live fortunately not very far from france

At my Volksbank also did not say approved or the like but it was because I had always given the wrong pin.

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