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Public complaints: Quasargaming - Little brother drains account and gambles away 5000€. Account locked - My experience with support (Page 7)

Topic created on 17th Jul. 2018 | Page: 7 of 9 | Answers: 86 | Views: 21,135
M****3
Skitch22 wrote on 07/17/2018 at 8:37 pm
What if you have a car accident and your hand gets ripped off etc ? how can you still log in then ?

I didn't have to think about this as Samsung has already done this for me as I can remove this security lock with my fingerprint over a PIN which I have to enter every time I restart but this is rarely the case with my phone so still safer than nothing at all

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Anonym
Skitch22 wrote on 07/17/2018 at 8:37 pm
What if you have a car accident and your hand gets ripped off etc ? how can you still log in then ?

Would be the least of my worries in that case ðŸ˜'

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M****3
Zockertyp89 wrote on 07/17/2018 at 8:47 PM
Would be in the case my least concern ðŸ˜'

That's right of course at least could not have stolen in this regard € 5000 but as I said the fingerprint can be removed via a password or code

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Anonym
Super.... since some users have searched here and found... pleased me... Hurray.

Whether the story is now true as it is presented is questionable in my opinion, but who knows, would not like to accuse anyone of lying.

But what amazes me even more is that all resign themselves to the questionable terms and conditions of the casino's and hold everything for granted.

Let's assume that the TE would have made a profit with the deposited money, then the casino would have checked this and there would have been doubts about the identity of the player due to the unusually deviating Deposit rhythms. Now the casino checks and the player admits that these wins were made by his younger underage brother.

How the casino would have decided then, everyone can probably think, vlt the casino would have even shown so "KULANT" and would have at least refunded the deposits.

That it is now but so gone out as it is now gone out, is so typical of a casino and just as typical of a "I let myself be fooled" are so far your contributions in this thread.

Amen.

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M****3
Samira wrote on 18/07/2018 at 00:39: Super.... since some users here have searched and found... pleased me... Hurray.

Whether the story is true now as it is presented is questionable in my opinion, but who knows, don't want to accuse anyone of lying.

But what amazes me even more is that everything resigns itself to the questionable terms and conditions of the casino's and takes everything for granted.

Let's assume that the TE would have made profits with the deposited money, then the casino would have checked this and there would have been doubts about the identity of the player due to the unusually deviating Einzahlungsrythmen. Now the casino checks and the player admits that these wins were made by his younger underage brother.

How the casino would have decided then, everyone can probably think, vlt the casino would have even shown so "KULANT" and would have at least refunded the deposits.

That it is now but so gone out as it is now gone out, is so typical of a casino and just as typical of a "I let myself be fooled" are so far your contributions in this thread.

Amen.

Who exactly do you mean regarding the statement?

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Anonym
I explained this in the last section.

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ruhrpott
Expert
@Samira
Here is but primarily only position on what you think of his story. Of course, casinos are often real pigs, but that does not change the facts here:
For example, that there is, for everyone at Quasar readable only a maximum Cashback of 250 €. Secondly, that none of the questions asked was answered, and to top it off, that the young man has not written an answer here today
Okay, admittedly, I have also referred to the terms and conditions in relation to the cashback, but this part of the terms and conditions is absolutely nothing reprehensible, but something positive, because this point grants you a new chance, if you have lost on a Sunday. And that the casino after his report about the abuse blocks the account, there should actually be no 2 opinions about it that this is absolutely right and consistent, right?
As I said, of course casinos often act more than modestly and refer to their terms and conditions, but that is not at all at issue here. Often you have to look deeper into something to come to a conclusion, but in my view that does not apply here. The facts speak for themselves, or in this case against him

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thebutcher85
Amateur
@samira oh yes I am also for Risk free play I win super I lose but I demand my money back it believes but probably no one if with the money eg 20tsd € would have been achieved win the user says oh stop that was me but not with the deposits that was my underage brother please cancel everything

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Anonym
@Ruhrpott basically you are right. Here is almost only commented on whether the casino has now behaved correctly or incorrectly... because the TE has asked this question. Nevertheless, it was doubted whether the story is true (by me too), which was not asked by the TE... it was not... Please help me... Am I lying or do I tell the truth? So... critical thinking was given, but the casino behavior not.

It's kind of sad to read that everything that the terms and conditions so gives away is accepted without hesitation. I can understand if it would say, "Sry, can nix change it, find the terms and conditions also mies, but is unfortunately now so".

Instead, you always read somehow... "Self-blame, you would have read the terms and conditions, but everything is explained, you should have kept to it and who knows if that's true, what you're trying to make us here white, because so in itself are the casinos that have a European license very serious".

If it is possible to have doubts about the truth of the story and also to express them, it should also be possible to have doubts about certain procedures of the casinos and also to express them.

Do not want to attack anyone, but often it is more understandable when not beating around the bush.

Ps. If you are interested... am also from the Ruhrpott xD

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Anonym
thebutcher85 wrote on 18.07.2018 at 02:00 clock: @samira oh yes I'm also for Risk free play I win super I lose but I demand my money back it believes but probably no one if with the money eg 20tsd € profit would have been achieved the user says oh stop that was me but not with the deposits that was my underage brother please cancel everything

Believe nobody would do that... was also only an assumption and exactly it should also be understood. It should only serve as an example to clarify my actual message.

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