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Public complaints: Public complaint to LEOVEGAS - LeoSafePlay? Missing! (Page 3)

Topic created on 15th Sep. 2018 | Page: 3 of 3 | Answers: 27 | Views: 8,782
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Legend

Public complaint to LEOVEGAS - LeoSafePlay? Missing!

16th Sep. 2018, at 10:43 am CEST#21
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And if he has real pressure, his buddy logs on to the casino...and he can gamble again.
There is no 100% protection.
If someone wants to gamble, then he also manages it.

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B****r

Public complaint to LEOVEGAS - LeoSafePlay? Missing!

16th Sep. 2018, at 06:20 pm CEST#22
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Thank you very much for your contributions and answers. Yes, it is true that Player protection on the Internet is currently very poor and I therefore very much welcome the idea of a central blocking file! I am now banned in almost every (reputable) online casino- actually in every online casino I know and LeoVegas was one of the last casinos. Offline casinos I can not visit for more than a year and Slot machines in smaller casinos are no problem for me because a) uninteresting and b) if I play there, the loss is bearable for me (100-300 EUR).

I do not understand why LeoVegas is so cross. They have also made so win through me and that would just be a fair gesture.

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B****r

Public complaint to LEOVEGAS - LeoSafePlay? Missing!

16th Sep. 2018, at 06:23 pm CEST#23
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Theone87 wrote on 16/09/2018 at 07:33: I got locked there last year and a few weeks ago I asked if they would unlock me again and I got a rejection because I have to do the 5 years due to self lock and there is no way to play again before.

Thanks for your contribution.

If you got yourself locked for 5 years and they don't unlock you again, then I wonder why I got unlocked again after 2 weeks even though I asked for a lifetime irrevocable lock. Then at least the maximum duration should have been waited before they let me again dir-nix-mir-nix simply play again.

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Theone87
Experienced

Public complaint to LEOVEGAS - LeoSafePlay? Missing!

16th Sep. 2018, at 06:42 pm CEST#24
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Complaint Leader wrote on 09/16/2018 at 6:23 pm
Thank you for your contribution.

If you got yourself locked for 5 years and they don't unlock you again, I wonder why I got unlocked again after 2 weeks even though I asked for a lifetime irrevocable lock. Then at least the maximum duration should have been waited before they let me again dir-nix-mir-nix simply play again.

I don't understand why they don't have a clear line, I'm glad that they rejected it after the fact. Hope you have success at the MGA, so that you get your stake back.

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Anonym

Public complaint to LEOVEGAS - LeoSafePlay? Missing!

17th Sep. 2018, at 12:39 am CEST#25
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Complaint Leader wrote on 09/16/2018 at 6:23 pm
Thank you for your contribution.

If you got yourself locked for 5 years and they don't unlock you again, I wonder why I got unlocked again after 2 weeks even though I asked for a lifetime irrevocable lock. Then at least the maximum duration should have been waited before they let me again dir-nix-mir-nix simply play again.

There are many players who wanted to continue playing afterwards. I had locked myself out of sunmaker permanently and asked after a few weeks and was unlocked after 7 days, was happy about it. The whole lock only caused problems because I then switched to others (and then they also do not pay out as quickly, so even harder to control or limits can be increased immediately - within 24 hours).

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B****r

Public complaint to LEOVEGAS - LeoSafePlay? Missing!

24th Sep. 2018, at 08:15 pm CEST#26
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Unfortunately, to date I have not received any feedback from the casino.

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Anonym

Public complaint to LEOVEGAS - LeoSafePlay? Missing!

24th Sep. 2018, at 08:24 pm CEST#27
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Leovegas has problems with support regarding emails and verifications ( told me the lady from the hotline), call the hotline, have solved my problems in five minutes .( very professional and super polite).

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B****r

Public complaint to LEOVEGAS - LeoSafePlay? Missing!

26th Oct. 2018, at 05:18 pm CEST#28
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Short update: Unfortunately, the case is still not solved.

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