Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Platincasino changes my verification status

Topic created on 08th Feb. 2022 | Page: 1 of 1 | Answers: 8 | Views: 1,949
NicoGambling

Platincasino changes my verification status

8th Feb. 2022, at 07:55 pm CET#1
0 Likes

Nobody has liked this post so far
Hello dear community,

I was able to get hold of a multi-digit €1000 win on Platincaino. Unfortunately, I am now slowly skeptical whether I get so easily to my win.
I sent in my documents in the night from Thursday to Friday. Now I could see today (Tuesday) that my identity card has reached the status "Confirmed".
However, my bank statement was unfortunately still on the status "Pending".

A few hours later, I checked again and found that my ID card had the status "Pending" again.

After that I talked to the Live Chat support. He wrote that he was also wondering. Then I thought he would write more detailed and now bring something in experience, but after 1-3 minutes, then came the message that I'm apparently no longer there and the chat was ended.

Now I hope to find help here and how should I continue to behave?

Many greetings!

This post has been translated automatically

gamble1
Legend

Platincasino changes my verification status

8th Feb. 2022, at 08:31 pm CET#2
0 Likes

Nobody has liked this post so far
NicoGambling wrote on 08.02.2022 at 19:55: Hello dear community,

I was able to get hold of a multi-digit €1000 win on Platincaino. Unfortunately, I'm now slowly become skeptical whether I so easily get to my win.
I sent in my documents in the night from Thursday to Friday. Now I could see today (Tuesday) that my identity card has reached the status "Confirmed".
However, my bank statement was unfortunately still on the status "Pending".

A few hours later, I checked again and found that my ID card had the status "Pending" again.

After that I talked to the Live Chat support. He wrote that he was also wondering. Then I thought he would write more detailed and now bring something in experience, but after 1-3 minutes, then came the message that I'm apparently no longer there and the chat was ended.

Now I hope to find help here and how should I continue to behave?

Many greetings!


To the live support I must say I can not understand when my Verification was not confirmed for unknown reasons I got there immediately in the chat everything confirmed

Try it best again and if it can not be solved write to someone from the team here then that will certainly work

This post has been translated automatically

NicoGambling

Platincasino changes my verification status

9th Feb. 2022, at 07:45 pm CET#3
0 Likes

Nobody has liked this post so far
In fact, I have now been verified after 5 days. Now I have requested the payout.

Now I received an email which says
You have requested a payout. The withdrawal in question in the amount of xxxx,00 € is marked in the system and will be processed within the next 48 hours.

As soon as we have processed your withdrawal request, you will be informed immediately.


We wish you continued enjoyment at Platincasino!


Do I understand correctly that they check something now and only then send out the transfer?

I haven't seen that in other casinos, that something has to be checked beforehand.
What is checked there?

Lg

This post has been translated automatically

Anonym

Platincasino changes my verification status

9th Feb. 2022, at 09:44 pm CET#4
0 Likes

Nobody has liked this post so far
Na 48 hours "processing" so you cancel it yet, I know from some casinos. Just do not play in the next 2 days then it will work. Gw

This post has been translated automatically

frapi07
Expert

Platincasino changes my verification status

9th Feb. 2022, at 10:44 pm CET#5
0 Likes

Nobody has liked this post so far
NicoGambling wrote on 09.02.2022 at 19:45: In fact I have now been verified after 5 days. Now I have applied for the payout.

Now I received an email that says
You have requested a payout. The withdrawal in question in the amount of xxxx,00 € is marked in the system and will be processed within the next 48 hours.

As soon as we have processed your withdrawal request, you will be informed immediately.


We wish you continued enjoyment at Platincasino!


Do I understand correctly that they check something now and only then send out the transfer?

I haven't seen that in other casinos, that something has to be checked beforehand.
What is checked there?

Lg

I guess every casino does that, only they don't seem to share that. Especially with larger amounts, you can assume that they need 1-3 days for verification.

Platin is really very fast when it comes to payouts. If you are Platin VIP, then it usually happens within a few hours (depending on the time). I once had 3k paid out within 30min and received on the same day on the account. That is a record to date (with bank transfer as a payment method).

Even if the desire may be great, just set limits (they go away after ne week) and you can no longer gamble away your win.

This post has been translated automatically

NicoGambling

Platincasino changes my verification status

11th Feb. 2022, at 06:26 pm CET#6
0 Likes

Nobody has liked this post so far
frapi07 wrote on 09.02.2022 at 22:44
I suspect every casino does this, they just don't seem to share it. Especially with larger amounts, you can assume that they need 1-3 days for verification.

Platin is really very fast when it comes to payouts. If you are Platin VIP, then it usually happens within a few hours (depending on the time). I once had 3k paid out within 30min and received on the same day on the account. That is a record to date (with bank transfer as a payment method).

Even if the desire may be great, just set limits (they go away after ne week) and you can no longer gamble away your win.

Are now 47 hours ago, and soon it is 20 o'clock where probably no longer work.
Then of course comes the weekend again. Must apparently wait until Monday for confirmation.

This post has been translated automatically

Melodie999
Amateur

Platincasino changes my verification status

11th Feb. 2022, at 08:25 pm CET#7
0 Likes

Nobody has liked this post so far
frapi07 wrote on 09.02.2022 at 22:44
I suspect every casino does this, they just don't seem to share it. Especially with larger amounts, you can assume that they need 1-3 days for verification.

Platin is really very fast when it comes to payouts. If you are Platin VIP, then it usually happens within a few hours (depending on the time). I once had 3k paid out within 30min and received on the same day on the account. That is a record to date (with bank transfer as a payment method).

Even if the desire may be great, just set limits (they go away after ne week) and you can no longer gamble away your win.

Yes I can only confirm so am gold member and that always goes in a few hours at Platincasino 👍🏻

This post has been translated automatically

frapi07
Expert

Platincasino changes my verification status

11th Feb. 2022, at 08:39 pm CET#8
0 Likes

Nobody has liked this post so far
NicoGambling wrote on 11/02/2022 at 18:26
Have been 47 hours now, and soon it will be 8pm where probably no more work will be done.
Then of course it's the weekend again. Have to wait until Monday for confirmation apparently.

I'm guessing then that you're not a Platin VIP. Platin VIP is kind of like Amazon Prime, has almost no added value except for the quick payout, so you should think it over several times if it's worth it for you.

When I had no Platin status and payouts I usually had to wait 24-48h. I think the confirmation can also come tomorrow (I had as a Platin VIP already), but you will definitely get the money on Monday at the earliest.

Just be patient, you will get your win 100%.


By the way, I had to wait 2 days for a transfer at another casino this week. The casino told me that they had confirmed it and it was only missing the "okay" of my bank. I then got yesterday morning the mail that the money had been transferred and at 11 o'clock it was already on the account. As I said, I think at every casino the bank transfers usually take 2-3 business days until the money has actually been transferred.

This post has been translated automatically

hustlehoff
Expert

Platincasino changes my verification status

22nd Feb. 2022, at 10:28 am CET#9
0 Likes

Nobody has liked this post so far
10 days ago already, here always panic push but then do not provide updates. Cool behavior^^

This post has been translated automatically

Hot Topics20th May. 2024 at 04:26 pm CEST

Casino Streams
0
World
0
Gossip
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately