Martinvanvienna wrote on 07.02.2021 at 13:01
I have to go to the bank tomorrow that they write me something. Such a thing is just annoying
But the support of this casino is at least pretty okay
Am good things that will be paid out next week.
In your place I would not be so sure. This casino, as well as all of the group, are known for the fact that the gladly payout like to delay up to 4 weeks
Klempo77 wrote on 07/02/2021 at 13:11
In your place I would not be so sure. This casino, as well as all from the group, are known for the fact that they like to delay payouts up to 4 weeks.
As long as I get my money at all I can live with it. One thing is already certain, they will not get a cent more from me.
Should there still be unexpected problems, I have to call in my lawyer
Martinvanvienna wrote on 07.02.2021 at 13:48
As long as I get my money at all I can live with it. One thing is already certain, they won't get a cent more from me.
Should there still be unexpected problems I have to call in my lawyer.
In the meantime, a bank letter has been acknowledged. According to support, all documents are in order
However, there is now since the "all documents in order" 3 days radio silence on my account. Payment still pending although according to them within 48 hours everything should be processed.
I have now sent a friendly mail that my lawyer will contact me if the payment status does not change by tomorrow.
No matter if I get the money eventually or not - never again these dirty Online Casinos
Casino winner problems
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I play now and then occasionally in various Online Casinos
This forum I follow for interest for a long time
Now to my problem. Have won 2 weeks ago at Casino Sieger 900 euros (without bonus). Everything so far so good.
Withdrawal requested - 3 days status pending. Asked what is going on - I am sent a mail where I should send back documents.
Ok their mail did not reach me. Asked again what is going on. 5 minutes later I had my mail
Documents sent immediately. Everything was correct except for my bank statement
Reason: the account statement does not show my home address. There has never been a residential address on it, has there?
How should I proceed?
At EVERY other online casino exactly these documents have sufficed for Verification
With kind regards
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Casino winner problems
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Casino winner problems
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I have tomorrow to the bank that write me there what. Sowas is just annoying
But the support of this casino is still pretty okay
Am good things that will be paid out next week
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Casino winner problems
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In your place I would not be so sure. This casino, as well as all of the group, are known for the fact that the gladly payout like to delay up to 4 weeks
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Casino winner problems
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As long as I get my money at all I can live with it. One thing is already certain, they will not get a cent more from me.
Should there still be unexpected problems, I have to call in my lawyer
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Casino winner problems
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Your lawyer can do zero...
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Casino winner problems
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Have copied the account statement on this piece of paper with confirmation
Account statement itself with address does not exist at the bank.
If this is now rejected again, how should I proceed?
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Casino winner problems
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Casino winner problems
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However, there is now since the "all documents in order" 3 days radio silence on my account. Payment still pending although according to them within 48 hours everything should be processed.
I have now sent a friendly mail that my lawyer will contact me if the payment status does not change by tomorrow.
No matter if I get the money eventually or not - never again these dirty Online Casinos
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Casino winner problems
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You can save yourself the trip.
At least in my case, my bank has not issued me that.
By the way, a casino that demands such a thing is only harassment.
Edit: Just read, your bank has issued it
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