Hello, I have played on 20.11.2020 at Boomcasino and won, namely 23.100,00€ I have there now on it. My account was blocked on the same day and I had to prove my identity and address, well I did that and now I can get back into my account, but it is restricted, it says "action required" and I should submit my revenue source and my bank statements for the last few months.
I submitted:
-Bank statements for the last 6 months
-Savings account statements for the last 6 months
-My last 2 pay stubs
I never got an answer, I always had to go into the Live Chat and ask how it looks, then I got that I should prove a payment from September, and the 204€ child benefit from August which I get for my son, I thought I was crazy? I have but everything demonstrably proven. Since then I have not received an answer. In the meantime, more than 4 weeks have passed. And I get no answer, I should be patient. Wait wait wait I think but there is something wrong. I am worried and need help.
Didn't you already report about it in another topic...?
I understand your problem it but now twice or again separately list ...well...
You were given the advice to contact the moderators. Since the casino is also listed here, they usually have a good contact... Have you already done that?
KennyKenner wrote on 23.12.2020 at 05:55: Didn't you already report about it in nen other topic..?
I understand your problem but to list it now twice or again separately ...well...
You were given the advice to contact the moderators. Since the casino is also listed here, they usually have a good contact... Have you already done that...?
Maybe he has already done this and no one reacts, 5 weeks is already brazen, what the casinos pull off meanwhile anyway, there helps no Gambeljoe more.eine Krähe hackt der anderen kein Auge aus. Welcome to reality
This post has been translated automatically
Anonym
Former Member
Boomcasino verification for 5 weeks
23rd Dec. 2020, at 06:48 am CET#4
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Nobody has liked this post so far
So honestly vei, so much money I would have asked 23 times a day even here. How could you be patient for 4 weeks without an answer I would have gone crazy 😅
And the proofs ne...... Gehts noch? Child support??? Is this all regulation now or what?
Beko57 wrote on 23/12/2020 at 00:53: Hello, I played on 20/11/2020 at Boomcasino and won, namely 23.100,00€ I have there now on it. My account was still blocked on the same day and I had to prove my identity and address, well I did that and now I can get back into my account, but it is restricted, it says "action required" and I should submit my revenue source and my bank statements for the last few months.
I submitted:
-Bank statements for the last 6 months
-Savings account statements for the last 6 months
-My last 2 pay stubs
I never got an answer, I always had to go into the Live Chat and ask how it looks, then I got that I should prove a payment from September, and the 204€ child benefit from August which I get for my son, I thought I was crazy? I have but everything demonstrably proven. Since then I have not received an answer. In the meantime, more than 4 weeks have passed. And I get no answer, I should be patient. Wait wait wait I think but there is something wrong. I am worried and need help.
Keep me in this regard times up to date or write me times here privately a few details about the case, I will then contact the MGA if necessary, because that sounds very strange. Thanks and get in touch!
Liquid wrote on 12/23/2020 at 09:40: MarcB the new MarcT?
Like that, or something like that! Will independently of this forum for players who have problems with Online Casinos, have it so as a "hobby" set me to the task and already informed me enough 🙂
First of all, I wouldn't send anyone here sensitive info via PM to unknown users!!!
Today to days identities are stolen like apples.
And why do they always want proof of assets? Are poor people now not allowed to go to the casino or play online? This seems to me very questionable, the casinos act as if the police is and wants to know if it is black money or criminal money
But the big problem here is that they do it with a withdrawal but when you Deposit it is the casino no matter where the money comes from... outrageous
Julian is one of GJ and may be able to help you.
Again to all, don't send info to unknowns via PM most are just pretending
To screw with you!
no one gives me any information as it looks with my documents I have won 7100€. 1300€ of it were paid out directly without Verification on my Much better account the rest was cancelled there I it on the bank account with which I have not paid in, let pay out.
but then came the verification question with the time 56h for 2 documents, unfortunately, this is now already over 60h ago and I have lively contact with 3 verscheiden support emails of boom always I get an excuse to continue to stall
I really need help have everything documented, can someone help me?
Beko57 wrote on 23/12/2020 at 00:53: Hello, I played on 20/11/2020 at Boomcasino and won, namely 23.100,00€ I have there now on it. My account was still blocked on the same day and I had to prove my identity and address, well I did that and now I can get back into my account, but it is restricted, it says "action required" and I should submit my revenue source and my bank statements for the last few months.
I submitted:
-Bank statements for the last 6 months
-Savings account statements for the last 6 months
-My last 2 pay stubs
I never got an answer, I always had to go into the Live Chat and ask how it looks, then I got that I should prove a payment from September, and the 204€ child benefit from August which I get for my son, I thought I was crazy? I have but everything demonstrably proven. Since then I have not received an answer. In the meantime, more than 4 weeks have passed. And I get no answer, I should be patient. Wait wait wait I think but there is something wrong. I am worried and need help.
I currently have the same problem with Simple Casino, yes belong together or run under Hero Gaming Ltd.
Waiting almost 2 months for verification.
What is your current situation?
Boomcasino verification for 5 weeks
Nobody has liked this post so far
I submitted:
-Bank statements for the last 6 months
-Savings account statements for the last 6 months
-My last 2 pay stubs
I never got an answer, I always had to go into the Live Chat and ask how it looks, then I got that I should prove a payment from September, and the 204€ child benefit from August which I get for my son, I thought I was crazy? I have but everything demonstrably proven. Since then I have not received an answer. In the meantime, more than 4 weeks have passed. And I get no answer, I should be patient. Wait wait wait I think but there is something wrong. I am worried and need help.
This post has been translated automatically
Boomcasino verification for 5 weeks
Liked this post:
Sarkasto
I understand your problem it but now twice or again separately list ...well...
You were given the advice to contact the moderators. Since the casino is also listed here, they usually have a good contact... Have you already done that?
This post has been translated automatically
Boomcasino verification for 5 weeks
Nobody has liked this post so far
Maybe he has already done this and no one reacts, 5 weeks is already brazen, what the casinos pull off meanwhile anyway, there helps no Gambeljoe more.eine Krähe hackt der anderen kein Auge aus. Welcome to reality
This post has been translated automatically
Boomcasino verification for 5 weeks
Nobody has liked this post so far
And the proofs ne...... Gehts noch? Child support??? Is this all regulation now or what?
This post has been translated automatically
Boomcasino verification for 5 weeks
Nobody has liked this post so far
Keep me in this regard times up to date or write me times here privately a few details about the case, I will then contact the MGA if necessary, because that sounds very strange. Thanks and get in touch!
This post has been translated automatically
Boomcasino verification for 5 weeks
Nobody has liked this post so far
This post has been translated automatically
Boomcasino verification for 5 weeks
Nobody has liked this post so far
Like that, or something like that! Will independently of this forum for players who have problems with Online Casinos, have it so as a "hobby" set me to the task and already informed me enough 🙂
This post has been translated automatically
Boomcasino verification for 5 weeks
Nobody has liked this post so far
First of all, I wouldn't send anyone here sensitive info via PM to unknown users!!!
Today to days identities are stolen like apples.
And why do they always want proof of assets? Are poor people now not allowed to go to the casino or play online? This seems to me very questionable, the casinos act as if the police is and wants to know if it is black money or criminal money
But the big problem here is that they do it with a withdrawal but when you Deposit it is the casino no matter where the money comes from... outrageous
Julian is one of GJ and may be able to help you.
Again to all, don't send info to unknowns via PM most are just pretending
To screw with you!
Thank you and goodbye
This post has been translated automatically
Boomcasino verification for 5 weeks
Nobody has liked this post so far
i just can't get through to www.boomcasino.com either,
no one gives me any information as it looks with my documents I have won 7100€. 1300€ of it were paid out directly without Verification on my Much better account the rest was cancelled there I it on the bank account with which I have not paid in, let pay out.
but then came the verification question with the time 56h for 2 documents, unfortunately, this is now already over 60h ago and I have lively contact with 3 verscheiden support emails of boom always I get an excuse to continue to stall
I really need help have everything documented, can someone help me?
This post has been translated automatically
Boomcasino verification for 5 weeks
Nobody has liked this post so far
I currently have the same problem with Simple Casino, yes belong together or run under Hero Gaming Ltd.
Waiting almost 2 months for verification.
What is your current situation?
This post has been translated automatically