Juraa wrote on 08/11/2021 at 08:52: Hello everyone, this is the reply to my email
"Could you send us a proof that you had the opportunity to Deposit this amount in December? Wins from other casinos are also accepted. Your proof from April is not applicable for this".
So to make it clearer, you had X amount in your account in April (where from, what for etc. is none of my business, therefore irrelevant) and in December you deposited X amount of it? So far correct?
If this is the case, I would simply write to you that it is the same sum X. Ergo, in principle, it is your saved money. And God knows, this possibility is not really that unusual
What do they actually think, that you spent the same sum X from April and the same sum X falls from the sky in December?
In addition, I would write that I will consider closing my customer account if I do not accept
I also had this extended Verification a few days ago and uploaded exactly 1 (!!) pay stub. I will NEVER, will NEVER and would NEVER give out more than that
Well I had made two withdrawals and on the first day after that was posted back to the account without comment, have this again in payout given and on the second day an email to Vip support written with the request for explanation of the state of affairs regarding the verification and asked to perform the withdrawals
Answer removed from quote
And lo and behold it worked
Stay firm, friendly and firm
XxxGamerXxx wrote on 11.08.2021 at 02:12: hahaha Platincasino is just too cool. If they don't transfer you the cash, at least you can get your losses back.
Have already several cases just running against various online casinos. Prospects are very good.
At Platin I have not yet done it, because you can still play over 1eur. And if you get the money back you can logically no longer play in this casino. But I think I will do that now Platin. Unbelievable. I have 70k loss, playing on high stakes. I just imagine I win a higher amount in this casino, which I don't believe and they push such shenanigans. Dude this is really the Tip of the iceberg.
Well keep in mind. YOU CAN SUE BACK YOUR LOSSES!
Anyone who says otherwise must be living on the moon.
But you are already clear that is fraud if you get the coal at A B and C back and then continue to gamble at D because you can play there over 1 €
The only argument what at all someone justifies kohle back to sue is the argument with the illegal offers and then you play yes consciously these offers
To be fair, I have to mention that I received the request to extend the Verification only after a previous withdrawal, where it was also stated that I can only make a withdrawal again when this is completed.
So at no point was an existing withdrawal held "hostage" and thus used as leverage.
In this respect, I found it fair and in order.
And if Platin had not had my one proof of salary, I would have left as a customer.
Thorin2017 wrote on 11.08.2021 at 21:31: I have to mention in fairness that I received the request to extend the Verification only after a previous payout, where it also said that I can only make a payout again when this is completed.
So at no point was an existing withdrawal held "hostage" and thus used as leverage.
In this respect, I found it fair and in order.
And if Platin had not had my one proof of salary, I would have left as a customer.
So it is also right if you do not demand it directly at the beginning, unfortunately, many casinos do it differently and I have so far only the Roots group with WildzCaxino and Wheelz come under the same way
gamble1 wrote on 12.08.2021 at 14:47
So it is also correct if you do not ask it directly at the beginning unfortunately make it many casinos differently and me is so far only the Roots group with WildzCaxino and Wheelz come under it also make so
So in addition I must say that have made my withdrawal so Wildz as this was then through I had to verify again so they took no money hostage
evopower140 wrote on 13.08.2021 at 09:17
So to this I must say they still made my withdrawal so Wildz when this was then through I had to verify myself again so they took no money hostage
Gamble1 didn't write anything else either so it was the same procedure.
This I see as positive and fair to the player
Well from two positive experience reports can not yet conclusively deduce whether this is the general approach at Wildz or the Rootz Group.
Further information and experiences of other forum members are welcome
evopower140 wrote on 13.08.2021 at 09:17
So in addition I must say they have made my payout so Wildz as this was then through I had to verify again so they took no money hostage
Exactly and so it was with me because I was always 100% satisfied
The have after 1 1/2 years an extended Verification required but all open withdrawals made in advance so it should be but this whole so we have your Deposit and your withdrawal and now deliver first is almost criminal
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J****a
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Forum posts:11The member deleted himself on16.05.2024
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13th Aug. 2021, at 08:44 pm CEST#19
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Hello everyone, my document was accepted according to Platincasino "Documents". Unfortunately, my account is still locked. Have contacted an admin to Platincasino (the manager). They said the money is from a loan and that's why they can't accept it or it's not allowed. The money is NOT a loan but a government grant that was paid out as a one-time payment. Then I was told that April is too far away from December and that they need this amount a little closer to December
Now I have uploaded a bank statement from August - December where everything that is received on my account so + . And really everything else blacked out. According to several reports I have read I do not have to disclose anything . What bills or transfers went. In this period I have received transfers of over 22,000€. I hope this time it is enough Platincasino
They said the money came from a loan and that's why they can't accept it
At the latest now my ass would have burst and I would be less polite in the conversation.
Why do you put up with everything?
Ask them a few counter-questions
-The money does not come from black channels, so no violation regarding money laundering
-So Platin thinks it is money from a loan and cannot accept it, and even if it is? We do not pay out because of this? What are the consequences if it is borrowed money? Withhold the payment and worsen your financial situation?
This is just a joke.
- ask times in writing quite specifically on which LEGAL BASIS they make their decision and ask them to name the associated legal basis, so that you can understand this yourself.
-
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So to make it clearer, you had X amount in your account in April (where from, what for etc. is none of my business, therefore irrelevant) and in December you deposited X amount of it? So far correct?
If this is the case, I would simply write to you that it is the same sum X. Ergo, in principle, it is your saved money. And God knows, this possibility is not really that unusual
What do they actually think, that you spent the same sum X from April and the same sum X falls from the sky in December?
In addition, I would write that I will consider closing my customer account if I do not accept
I also had this extended Verification a few days ago and uploaded exactly 1 (!!) pay stub. I will NEVER, will NEVER and would NEVER give out more than that
Well I had made two withdrawals and on the first day after that was posted back to the account without comment, have this again in payout given and on the second day an email to Vip support written with the request for explanation of the state of affairs regarding the verification and asked to perform the withdrawals
Answer removed from quote
And lo and behold it worked
Stay firm, friendly and firm
This post has been translated automatically
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Max_Bet
But you are already clear that is fraud if you get the coal at A B and C back and then continue to gamble at D because you can play there over 1 €
The only argument what at all someone justifies kohle back to sue is the argument with the illegal offers and then you play yes consciously these offers
This post has been translated automatically
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Nobody has liked this post so far
So at no point was an existing withdrawal held "hostage" and thus used as leverage.
In this respect, I found it fair and in order.
And if Platin had not had my one proof of salary, I would have left as a customer.
This post has been translated automatically
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Nobody has liked this post so far
So it is also right if you do not demand it directly at the beginning, unfortunately, many casinos do it differently and I have so far only the Roots group with Wildz Caxino and Wheelz come under the same way
This post has been translated automatically
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So in addition I must say that have made my withdrawal so Wildz as this was then through I had to verify again so they took no money hostage
This post has been translated automatically
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Nobody has liked this post so far
Gamble1 didn't write anything else either so it was the same procedure.
This I see as positive and fair to the player
Well from two positive experience reports can not yet conclusively deduce whether this is the general approach at Wildz or the Rootz Group.
Further information and experiences of other forum members are welcome
This post has been translated automatically
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Max_Bet
Especially if it comes from the same source
Then the casinos should just not accept the Deposit until you are verified. About that, the times should make laws
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Exactly and so it was with me because I was always 100% satisfied
The have after 1 1/2 years an extended Verification required but all open withdrawals made in advance so it should be but this whole so we have your Deposit and your withdrawal and now deliver first is almost criminal
This post has been translated automatically
Advanced verification
Nobody has liked this post so far
Now I have uploaded a bank statement from August - December where everything that is received on my account so + . And really everything else blacked out. According to several reports I have read I do not have to disclose anything . What bills or transfers went. In this period I have received transfers of over 22,000€. I hope this time it is enough Platincasino
I will report as soon as there is something new
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Max_Bet
They said the money came from a loan and that's why they can't accept it
At the latest now my ass would have burst and I would be less polite in the conversation.
Why do you put up with everything?
Ask them a few counter-questions
-The money does not come from black channels, so no violation regarding money laundering
-So Platin thinks it is money from a loan and cannot accept it, and even if it is? We do not pay out because of this? What are the consequences if it is borrowed money? Withhold the payment and worsen your financial situation?
This is just a joke.
- ask times in writing quite specifically on which LEGAL BASIS they make their decision and ask them to name the associated legal basis, so that you can understand this yourself.
-
This post has been translated automatically