Juraa wrote on 13/08/2021 at 20:44: Hello everyone, my document was accepted according to Platincasino "Documents". Unfortunately, my account is still blocked. Contacted an admin to Platincasino (the manager). They said the money is from a loan and that's why they can't accept it or it's not allowed. The money is NOT a loan but a government grant that was paid out as a one-time payment. Then I was told that April is too far away from December and that they need this amount a little closer to December
Now I have uploaded a bank statement from August - December where everything that is received on my account so + . And really everything else blacked out. According to several reports I have read I do not have to disclose anything . What bills or transfers went. In this period I have received transfers of over 22,000€. I hope this time it is enough Platincasino
I'll get back to you as soon as there is something new.
Bullshit there is no law neither in DE nor in the EU that prohibits anyone to gamble with borrowed money and if a casino thinks that does not suit them they can block the account yes but they may not enrich themselves with it
This is already highly criminal and I hope that the admins can clarify this for you
So to bring it to the point at Platin you can not play with savings and loans LOL ok evtl should be here in the forum a warning that you can play at Platin only with funds that fit your salary
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H****l
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14th Aug. 2021, at 01:35 pm CEST#23
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Has it been resolved in the meantime?
User was banned because it was a double account
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J****a
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Forum posts:11The member deleted himself on16.05.2024
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14th Aug. 2021, at 05:00 pm CEST#24
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HighRoll wrote on 08/14/2021 at 1:35 pm: Has it been resolved by now?
No . I am still waiting for my document to be processed. That won't happen until probably Monday
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J****a
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Forum posts:11The member deleted himself on16.05.2024
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16th Aug. 2021, at 04:14 pm CEST#25
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Hello everyone, am already slowly at the end of my strength
Income per month is evident but not enough to declare 10k EZ. Starting and ending totals are blacked out ... So not what we need.
I don't know what to write or say anymore
If me here through the flower black money is imputed. Can I reclaim all the money paid in?
Edit: font color adjusted
Ask about the exact consequences for you if it is not enough in their opinion.
Ask for the definition of "enough" and where this is regulated by law.
If the answer is that Platincasino wants to confiscate your credit, then ask in writing for a statement and legal basis!
And then ask for closure of your account and payment of the win.
Income per month is evident but not enough to declare 10k EZ. Starting and ending totals are blacked out ... So not what we need.
I don't know what to write or say anymore
If me here through the flower black money is imputed. Can I reclaim all the money paid in?
Edit: font color adjusted
I would ask them directly what exactly the purpose of this "extended verification" is; are they accusing you of money laundering, or do they want to exclude money laundering, or is it about so-called "player protection" and therefore presumes to want to check your financial situation.
Should the answer come that they are legally obligated to check the income and financial circumstances of the players, then you can answer them in a friendly and determined manner that this is their task BEFORE the business relationship is entered into and BEFORE thousands and more Euros are happily paid in. A company that first collects the money without any criticism and then suddenly rediscovers its moral side when a larger payment is made is simply a rip-off.
If nothing good comes out of it, I would take legal action and go to the supervisory authority, accompanied by the friendly offer that they pay you the outstanding amount and then block your account for life; in fact, "collecting" and then not paying out the win is nothing other than embezzlement (possibly even commercial fraud). However, you must then also have the ass in the pants to report the manager accordingly.
If that is true what he has written there is probably the very last of platin .....although I actually think a lot of the store and never had problems even with higher payouts
dersawen wrote on 16.08.2021 at 22:09: runs but everything under the deckmantesl of "player protection"
The Verification yes that's right but even if someone can not afford to gamble and still gambles is the law still no reason to put the money in their own casino pocket
otherwise you would have to end the entire business relationship Rückabwickeln simply collect everything and ciao does not work that would never stand up in court the customer can not just because he can not afford it without everything stand there without withdrawal and without Deposit that would be yes given away
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Bullshit there is no law neither in DE nor in the EU that prohibits anyone to gamble with borrowed money and if a casino thinks that does not suit them they can block the account yes but they may not enrich themselves with it
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So to bring it to the point at Platin you can not play with savings and loans LOL ok evtl should be here in the forum a warning that you can play at Platin only with funds that fit your salary
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User was banned because it was a double account
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No . I am still waiting for my document to be processed. That won't happen until probably Monday
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Reply from Platincasino
Income per month is evident but not enough to declare 10k EZ. Starting and ending totals are blacked out ... So not what we need.
I don't know what to write or say anymore
If me here through the flower black money is imputed. Can I reclaim all the money paid in?
Edit: font color adjusted
This post has been translated automatically
Advanced verification
Nobody has liked this post so far
Ask about the exact consequences for you if it is not enough in their opinion.
Ask for the definition of "enough" and where this is regulated by law.
If the answer is that Platincasino wants to confiscate your credit, then ask in writing for a statement and legal basis!
And then ask for closure of your account and payment of the win.
This post has been translated automatically
Advanced verification
Liked this post:
dersawen, 
Katyanoack
I would ask them directly what exactly the purpose of this "extended verification" is; are they accusing you of money laundering, or do they want to exclude money laundering, or is it about so-called "player protection" and therefore presumes to want to check your financial situation.
Should the answer come that they are legally obligated to check the income and financial circumstances of the players, then you can answer them in a friendly and determined manner that this is their task BEFORE the business relationship is entered into and BEFORE thousands and more Euros are happily paid in. A company that first collects the money without any criticism and then suddenly rediscovers its moral side when a larger payment is made is simply a rip-off.
If nothing good comes out of it, I would take legal action and go to the supervisory authority, accompanied by the friendly offer that they pay you the outstanding amount and then block your account for life; in fact, "collecting" and then not paying out the win is nothing other than embezzlement (possibly even commercial fraud). However, you must then also have the ass in the pants to report the manager accordingly.
This post has been translated automatically
Advanced verification
Nobody has liked this post so far
This post has been translated automatically
Advanced verification
Nobody has liked this post so far
This post has been translated automatically
Advanced verification
Nobody has liked this post so far
The Verification yes that's right but even if someone can not afford to gamble and still gambles is the law still no reason to put the money in their own casino pocket
otherwise you would have to end the entire business relationship Rückabwickeln simply collect everything and ciao does not work that would never stand up in court the customer can not just because he can not afford it without everything stand there without withdrawal and without Deposit that would be yes given away
This post has been translated automatically