Hey you I have a little problem and wanted to ask if anyone has a similar problem
Sunmaker has the bonus ladder and that has always worked well until now only now I got on 01.12.21 instead of the 100% bonus for the highest level only a 50% which makes no sense because my free spins that I got in the weeks before always 150 pieces for the highest level were
The whole thing of course reported to support who has forwarded everything to the department but now already 3 days nothing heard
Now to my question does anyone have a similar problem?
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Anonym
Former Member
Sunmaker fake bonus
3rd Dec. 2021, at 01:46 pm CET#2
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I had (last year when there was still sports betting with them) in the same scenario and to make it short. Nothing was changed or credited retroactively.
Unfortunately, I no longer have my exchange with the support, but imagine Asterix and the pass A38.
Have then let it be.
manzan0 wrote on 03/12/2021 at 13:46: I had (last year when there was still sports betting with them) in the same scenario and to make it short. Nothing was changed or credited retroactively.
Unfortunately I no longer have my exchange with support, but imagine Asterix and pass A38.
Have then let it be.
Had there actually good experience my free spins have also first spun and I had 10 instead of 150 that was then changed in 24 hours but now I just get the answer that the support has no answer yet maybe I ask if someone from GJ can ask the manager times
@Gerstosteron
I have actually already considered because I think due to the fees for the Deposit I have not come to smooth 1,000 but based on the fact that I got a notification I would be at the top and in addition still had the 150 games it must be yes also the top
Everything else would be impossible because the fees where you pay are added to the monthly deposit so it is virtually impossible to get to even 1,000 and it is not as if I had not tried but MuchBetter then sent the deposit back in and this was displayed at sunmaker as failed because of the € 1000 limit
That's just the crux of the story. With the new rules it is very difficult to get to exactly 1000€. If you are already 1€ under, you only get 50% instead of 100%
Annoying but there is nothing you can do
The fees pay just unfortunately not as a deposit. Calculate it out how much pure Deposit you had in November. If you come to exactly 1000 € you are entitled to 100%
If it is only 999 € then not
Gerstosteron wrote on 03.12.2021 at 15:11: That's just the crux of the story. With the new rules it is very difficult to get exactly 1000€. If you are already 1€ under you get only 50% instead of 100%
Annoying but there is nothing you can do
The fees pay just unfortunately not as a deposit. Calculate it out how much pure Deposit you had in November. If you come to exactly 1000€ you are entitled to the 100%
If it is only 999 € then not
Yes but the system has calculated the maximum otherwise I would not have gotten 150 free spins
Gerstosteron wrote on 03.12.2021 at 15:20 clock: Write ne mail to vip@sunmaker.com (or .he does not know more exactly) best to both
Someone should get in touch and take care of it
thanks for the Tip the dear Caro clarifies that just
At sunmaker I'm already 7 years that will certainly all be solved super I think that is certainly only gone down sunmaker was and is still top
gamble1 wrote on 03.12.2021 at 15:39
thanks for the Tip the dear Caro is sorting it out
At sunmaker I'm already 7 years that will certainly be solved everything super I think that is certainly only gone under sunmaker was and is still top
No problem, with a little luck are then directly in the VIP program inclusiver special Bonuses, etc
Was also for years at sunmaker but just sports betting player. Since the have closed the unfortunately no longer
Gerstosteron wrote on 03.12.2021 at 16:00
No problem, with a little luck are then directly in the VIP program inklusiver special Bonuses etc
Was also for years at sunmaker but just sports betting player. Since the have closed the unfortunately no longer
I was also VIP with them the last few years but I think that was lowered or almost suspended because simply the turnover is no longer there by the new rules which is somehow understandable
Nevertheless, it used to be a great time there birthday gifts were mostly chocolates that came by mail + 200 € -x1 without max cash out
Sunmaker fake bonus
Nobody has liked this post so far
Sunmaker has the bonus ladder and that has always worked well until now only now I got on 01.12.21 instead of the 100% bonus for the highest level only a 50% which makes no sense because my free spins that I got in the weeks before always 150 pieces for the highest level were
The whole thing of course reported to support who has forwarded everything to the department but now already 3 days nothing heard
Now to my question does anyone have a similar problem?
This post has been translated automatically
Sunmaker fake bonus
Nobody has liked this post so far
Unfortunately, I no longer have my exchange with the support, but imagine Asterix and the pass A38.
Have then let it be.
This post has been translated automatically
Sunmaker fake bonus
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Sarkasto
This post has been translated automatically
Sunmaker fake bonus
Nobody has liked this post so far
Had there actually good experience my free spins have also first spun and I had 10 instead of 150 that was then changed in 24 hours but now I just get the answer that the support has no answer yet maybe I ask if someone from GJ can ask the manager times
@Gerstosteron
I have actually already considered because I think due to the fees for the Deposit I have not come to smooth 1,000 but based on the fact that I got a notification I would be at the top and in addition still had the 150 games it must be yes also the top
Everything else would be impossible because the fees where you pay are added to the monthly deposit so it is virtually impossible to get to even 1,000 and it is not as if I had not tried but MuchBetter then sent the deposit back in and this was displayed at sunmaker as failed because of the € 1000 limit
This post has been translated automatically
Sunmaker fake bonus
Nobody has liked this post so far
Annoying but there is nothing you can do
The fees pay just unfortunately not as a deposit. Calculate it out how much pure Deposit you had in November. If you come to exactly 1000 € you are entitled to 100%
If it is only 999 € then not
This post has been translated automatically
Sunmaker fake bonus
Nobody has liked this post so far
Yes but the system has calculated the maximum otherwise I would not have gotten 150 free spins
This post has been translated automatically
Sunmaker fake bonus
Nobody has liked this post so far
Someone should get in touch and take care of it
This post has been translated automatically
Sunmaker fake bonus
Nobody has liked this post so far
thanks for the Tip the dear Caro clarifies that just
At sunmaker I'm already 7 years that will certainly all be solved super I think that is certainly only gone down sunmaker was and is still top
This post has been translated automatically
Sunmaker fake bonus
Nobody has liked this post so far
No problem, with a little luck are then directly in the VIP program inclusiver special Bonuses, etc
Was also for years at sunmaker but just sports betting player. Since the have closed the unfortunately no longer
This post has been translated automatically
Sunmaker fake bonus
Nobody has liked this post so far
I was also VIP with them the last few years but I think that was lowered or almost suspended because simply the turnover is no longer there by the new rules which is somehow understandable
Nevertheless, it used to be a great time there birthday gifts were mostly chocolates that came by mail + 200 € -x1 without max cash out
So I could never complain there
This post has been translated automatically