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Bonus & offers: Spintastic Bonus [urgent warning]

Topic created on 15th Aug. 2017 | Page: 1 of 2 | Answers: 17 | Views: 3,708
Daniel
Elite

Spintastic Bonus [urgent warning]

15th Aug. 2017, at 01:31 pm CEST#1
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Unfortunately, I have to warn all players who want to play at Spintastic with Bonuses and strongly advise against taking advantage of any bonuses, coupons or other offers there.

I came across the following on the "Bonus Conditions" page under point 9:

Bonuses granted by the Company are subject to a 35x turnover requirement unless otherwise expressly communicated by the Company. This means that bonus funds must be wagered 35 times before they can be converted to real money and cashed out. After meeting the applicable turnover requirements, the remaining value of the Bonus money (i.e. the bonus money winnings) will be converted into real money. Further, the Company reserves the right to set a cap on the maximum value of bonus winnings that can be converted into real money.

This means that Spintastic itself can set how much they will pay out from a bonus. So if a player deposits $200, gets $200 in bonus, and wins $10,000 wagering the bonus, Spintastic could arbitrarily say we'll only pay out $1,000 of that.
This is apparently also implemented in practice as you can read in a testimonial received by us: https://www.gamblejoe.com/online-casinos/spintastic/bewertung/

200 euros deposited, 200 received in bonuses. Have fulfilled the minimum turnover of the bonus conditions and suddenly were instead of 3500 euros only 200 euros on my account.
Why do I take then at all the bonus in claim if I max. my deposited money again. Absolute rip-off.
Lt. Support " Dumm gelaufen"

I have contacted the management to clarify this point. Until then, players should only play at Spintastic without a bonus.

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Anonym

Spintastic Bonus [urgent warning]

15th Aug. 2017, at 05:05 pm CEST#2
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Thanks for the Tip!

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Daniel
Elite

Spintastic Bonus [urgent warning]

15th Aug. 2017, at 05:30 pm CEST#3
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I have since contacted management.The following response came regarding the Bonus terms:

The bonus is limited to the original bonus amount, that is correct.

However, it also works the other way around. If the player has only 1 Euro remaining on the account and then converts the bonus, he then gets the 200 Euro credited as real money. So it is not a maximum limit, but a fixed amount in the amount of the Deposit or bonus amount (max 500 euros)
I have no exact information whether this will change and it should only be so in the initial phase

First, the customer plays the real money, should he erziehlen there large profits and wants to pay out, he can cancel the bonus, then only the bonus amount is deducted and the customer has the rest as real money.

Only when the real money has been gambled away, the bonus is converted and just this limit is then used, should the bonus be converted

Therefore, it makes little sense to play at Spintastic with a bonus or it can be very annoying afterwards. Players should only play there without bonus ...

In general, you should study the bonus conditions very carefully in every online casino nowadays or reject Bonuses altogether. Because such conditions are unfortunately not uncommon today (I have seen more often lately). The conditions are unfortunately getting worse and worse, as a user (Ronny1982) also already mentioned in the forum.

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c****7

Spintastic Bonus [urgent warning]

15th Aug. 2017, at 07:08 pm CEST#4
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I don't want to rush, but I think you should definitely not play at Spintastic. Either they are out to rip you off or they simply lack experience/competence. I don't even want to be patient, because they want Euros just as much as other providers who care more about the interests of the players.
As it is going, Novo games or not, I see a moderate to no future for Spintastic. From my point of view a superfluous and consistently negative wannabe online casino. I'd rather go to a gambling house than gamble at Spintastic.
Don't fall for the fancy (but bugged) website!

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Daniel
Elite

Spintastic Bonus [urgent warning]

16th Aug. 2017, at 04:30 am CEST#5
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I have now received another message from a manager there:

We have contacted the bonus department to check if we can make the bonus more customer friendly.
What I can assure you is that the support didn't say "stupid", but I think that's a given
By the way: Please be assured that I am working through all points there to have every point clarified
Feedback is more than important to us

Maybe the bonus conditions will improve in the future. I will keep you up to date.

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Anonym

Spintastic Bonus [urgent warning]

16th Aug. 2017, at 07:13 am CEST#6
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-- This post was deleted --

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Anonym

Spintastic Bonus [urgent warning]

16th Aug. 2017, at 07:33 am CEST#7
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Daniel wrote on 15/08/2017 at 17:30: I have since contacted management.The following response came regarding the Bonus terms:

The bonus is limited to the original bonus amount with us, that is correct.

However, it also works the other way around. If the player has only 1 Euro remaining on the account and then converts the bonus, he then gets the 200 Euro credited as real money. So it is not a maximum limit, but a fixed amount in the amount of the Deposit or bonus amount (max 500 euros)
I have no exact information whether this will change and it should only be so in the initial phase

First, the customer plays the real money, should he erziehlen there large profits and wants to pay out, he can cancel the bonus, then only the bonus amount is deducted and the customer has the rest as real money.

Only when the real money has been gambled away, the bonus is converted and just this limit is then used, should the bonus be converted


Daniel, I must honestly admit that the way this is described, it is one of the best Bonuses I have ever heard of.

So I deposit as an example 50 euros and take a 100% deposit bonus. Now I have 100Euro on my account. Of which 50 euros are real money. If I now play on purpose the first 50 euros to 5 euros and me a quick profit of 200 euros as an example erspiele, I can cancel the bonus and let me pay out the 200 euros. If this does not work, then I can continue to play normally with the remaining 50 euros

As described above, this is then converted normally. I do not know at which casino that was true again, but it was once one described here, by I have to deposit real money in such a situation again to continue to put the bonus: Here this does not seem to be the case

On the whole, this is one of the best and fairest bonuses I have seen so far

Now please do not come with the example: Yes but if you win 10000 euros.....

Personally, I am registered in a lot of casinos and have claimed every single Deposit bonus, etc.. I have never managed to deposit as an example 50 euros, convert the bonus and then also make a withdrawal of eg 300 euros. I had either my stake back, a small profit or in the best case a doubling of the money

If I now 100 euros deposit and the bonus with ach and krach umsetzen and then still have 12 euros on the clock, then I would be Heilfroh, if one now comes along and tells me: Hey, you now get 100 euros credited as real money fix

That is gambling. If you do the math. How many people take a deposit bonus and win 10000 with it? Let's say a player claims a total of 50 bonuses. How often does he manage to win such a sum? I think not at all to extremely rarely

Of course it would be annoying at that moment, but not if you were aware of it before. In the long run, this kind of bonus is a blessing if you ask me

Every bonus has pros and cons, but this one definitely has more pros than cons.

I don't like the fixed payout clause either though. It would have to be written down and made clear to the player how much he is allowed to pay out if he claims bonus xy

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Daniel
Elite

Spintastic Bonus [urgent warning]

16th Aug. 2017, at 07:04 pm CEST#8
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@Hammer I must say that I find the bonus now also not soo bad. But it is still annoying when you win außchnet with the bonus then. I mean it happened. The user Spyway has won with it yes 3.500€ and had at the end then 200€ real money. Sure, you could say that if he had played without the bonus, he would have had nothing. Nevertheless, such situations are very annoying.

I miss the times when Online Casinos had on average the following more transparent bonus turnover conditions:

1. Bonus must be turned over 30, 40, 50x before it is converted into real money.
2. Slot games count 100% towards turnover, Roulette 50%, Blackjack 25%.

No €5 max. Bet clause, no any other bullshit regulations. A bonus should be a one-time welcome gift for new players and of course the casino bears the Risk in individual cases. But in the mass, the casinos hardly make any losses on the bonus even with the above-mentioned regulation, because most players (with average luck) do not make the turnover anyway. And if they do, then they were just lucky. In casinos, people also win sometimes (with and without bonus).

The casinos should offer a real bonus or just leave it alone. (I am talking in general, not only about Spintastic).

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Anonym

Spintastic Bonus [urgent warning]

16th Aug. 2017, at 11:47 pm CEST#9
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Daniel wrote on 16.08.2017 at 19:04: @Hammer I must say that I find the bonus now also no longer soo bad. But it is still annoying when you außchnet with the bonus then win. I mean it happened. The user Spyway has won with it yes 3.500€ and had at the end then 200€ real money. Sure, you could say that if he had played without the bonus, he would have had nothing. Nevertheless, such situations are very annoying.

I miss the times when Online Casinos had on average the following more transparent bonus turnover conditions:

1. Bonus must be turned over 30, 40, 50x before it is converted into real money.
2. Slot games count 100% towards turnover, Roulette 50%, Blackjack 25%.

No €5 max. Bet clause, no any other bullshit regulations. A bonus should be a one-time welcome gift for new players and of course the casino bears the Risk in individual cases. But in the mass, the casinos hardly make any losses on the bonus even with the above-mentioned regulation, because most players (with average luck) do not make the turnover anyway. And if they do, then they were just lucky. In casinos, people also win sometimes (with and without bonus).

The casinos should offer a real bonus or just leave it alone. (I am talking in general, not only about Spintastic).

I definitely understand your point of view. In fact, if something like this doesn't know, then it's extremely annoying. You should get a small message aufplopt, in which short and concise (no officialese) is listed: If you take this bonus, then the maximum payout is xy, you must convert it x times this and these are the conditions. Keep it short and crisp, so that everyone knows

Yes you are right about the bonuses. I think that Videoslots sets an excellent example here. Freespins and etweige Bonuses, as well as race winnings or or or are all wagerfree and therefore do not cause any problems for anyone. The casino makes no loss and the player is happier for it

It is hopefully as you say that casinos with stupid bonus offers that are designed to rip off the player example: Lapalingo, SPiNiT, Casumo and all the others that have e.g. 5 euro maximum Bet limit, include strange clauses or only certain payout limits. Simply lose in the supply and have to close all

This is unfortunately only wishful thinking, since most people are not particularly bright and or do not inform themselves correctly and there are always those who fall for something. MrRingo are also still enough on the glue gone, although you would have to see after 2 minutes recherche that it is fraud

We just hope that casinos that are reputable will prevail and all work on their mistakes, so that playing can be a little fun and you do not have to deal with other things like bad bonuses.

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Daniel
Elite

Spintastic Bonus [urgent warning]

16th Aug. 2017, at 11:52 pm CEST#10
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As I said, I also misunderstood a bit about the bonus at Spintastic. There are certainly worse offers. I think it's good that they are now thinking about it and trying to think in a customer-oriented way.

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