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Wildz: Wildz does not respond to emails does not want to pay out and has locked my account

Topic created on 03rd Jan. 2022 | Page: 1 of 2 | Answers: 12 | Views: 3,256
Tedq08
Hi I have won at Wildz 110 euros because I wanted to withdraw. Suddenly they wanted to have all the things from me that I have sent them all also now comes from this casino no answer for a month, my account locked and no payout has someone already erfagrung made and can tell me if I can report it?

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gamble1
Legend
Tedq08 wrote on 03.01.2022 at 19:58: Hi I have won at Wildz 110 euros because I wanted to pay out. Suddenly they wanted to have all the things from me that I have sent them all also now comes from this casino no answer for a month, my account locked and no payout has someone already erfagrung made and can tell me if I can report it?

Wildz is a very good casino and usually very fast write here best times someone from the team to a month is extremely long since there must be a problem

The blocked account usually happens after 30 days if the documents are not received

Caro from the team : Click me

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Nik89
Experienced
Definitely did not understand a word of the spelling. Wildz is garbage due to the regulations but still very very reliable in all respects.

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Anonym

Nik89 wrote on 04.01.2022 at 00:01: Certainly not understood a word with the spelling. Wildz is garbage due to regulations but still very very reliable in all respects.

Wildz had been really good in the past, but today can no longer be recommended.When verifications, was always only a button opened with me to send this one document.Until this document was approved, passed really soon 8 days, the third document I really had the snout full, and have tilted my account there.The verifications are made before playing there is good, but this stress, what is going on, had been really too much for me.Ok one customer less, who has not deposited a cent there.

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Nik89
Experienced
Ditmar wrote on 04.01.2022 at 05:05

Wildz had been really good in the past, but today no longer recommendable.With verifications, only one button was opened with me to send this one document.Until this document was approved, passed really soon 8 days, the third document I had really full of the snout, and have tilted my account there.The verifications are made before playing there is good, but this stress, what is going on, had been really too much for me.Ok one customer less, who has not deposited a cent there.

Well if it ran so it is of course shitty and annoying. I had then sent all documents by email and had no problems.

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Tedq08
Sorry for the excitement is really the spelling remained right 🙈.
I wanted to withdraw my casino win the 110 euro fraud. At the beginning they said that the payout has been initiated then they said the documents are missing then they said the payout would have long taken place after I have now sent all the evidence that no transfer has taken place they said that my bank should send them a certification that they have not received any money from them and so ne jokes come all the time just Wildz the biggest ABZOCKER VEREIEN!

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Caro
Expert
Hey Tedq08, I have already offered you my help from a few days and would be happy if you write me back via communicator thanks

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Caro
Expert
Hey Tedq08, the manager just said that you were informed on 11/25 that the withdrawal was processed and you also received a "Proof of Payment" from the casino. Wildz is waiting for a document from you, issued by your bank, that this money never reached you. Even more, the last communication between you and the casino was 4 days ago. So the title of your thread is not quite accurate here. I hope I could help you so far and if you still need help, write me here or via Communicator. Greetings

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Tedq08
No, that's a lie. At the beginning they said the money was paid out
A few days later they said that they still needed documents.
Then they said the money was paid out when they didn't need any documents.
Then again they said the money was paid out but it never arrived
Then I should send account statements
Then I received no answer from them for a very, very long time
Now I am told to have the account statements certified by my bank
They can fool who else who have not transferred that can be proven by the transfers they have also reported only as I have reported here how can you lie so they should send me please an official remittance slip with bank ect as I have done and not a Word document what they have typed themselves it was not even their bank on it
If you do not believe me I can upload the whole process and then see what they say to it
Thank you first of all for your efforts but that's a lie also with the report that have simply had weeks not reported!

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Falke
Expert
I also think it's weak to fob them off like that.

If the casino has really transferred the money then they can easily prove it. And first the casino should bring the proof before they demand a certified confirmation from the bank from the player. Are they still completely tight?
First, it will be difficult to get this from the bank and secondly, why should you make a fool of yourself and ask for it at all? This is a last resort if the casino can prove that they have transferred the money.

Please Gamble Joe. Don't let the casino fob you off with such flimsy stuff. They tell you the same bullshit as the players and then take you no longer seriously if you just accept it

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