Hello
I won 300 euros today at Stake 7 Casino, gave them for withdrawal and 10 min later, my account was blocked, accusation:" Due to multi-accounts" Have been registered there for a long time, but just started playing there again a few months ago. Had contact with the chat, as I no longer knew my password. I verified myself again "for the purpose of change of address and account", after I had expressly asked in the chat, whether perhaps an account already exists, because I was not sure in this regard. This question was answered in the negative
Around noon, I was then informed that I will receive an email during the day, whether the account can be released again
Until now, I have not received an answer
Just asked again and of course I'm still stalling. Insolence
it happened to me in exactly the same way, I suddenly could no longer log in. I am verified there for years and have played there with pleasure. After several inquiries in the chat, I got an e-mail in the stand that I should "re-verify" with my ID and a selfie, although nothing has changed. (No change of address or anything else). However, I have all the chat histories of this process. What can I do with the histories?!
Unfortunately it turned out that the thread creator had two active accounts at stake7, on both accounts she had used a Welcome bonus and actively played, with multiaccounting especially with bonus fraud Stake7 unfortunately leads a zero-tolerance policy, therefore the thread creator is unfortunately also shown no goodwill in the refund of deposits.
Unfortunately, we can not be helpful in this case, so I will have to close the thread.
[solved] Stake 7 locks account.
Nobody has liked this post so far
I won 300 euros today at Stake 7 Casino, gave them for withdrawal and 10 min later, my account was blocked, accusation:" Due to multi-accounts" Have been registered there for a long time, but just started playing there again a few months ago. Had contact with the chat, as I no longer knew my password. I verified myself again "for the purpose of change of address and account", after I had expressly asked in the chat, whether perhaps an account already exists, because I was not sure in this regard. This question was answered in the negative
Around noon, I was then informed that I will receive an email during the day, whether the account can be released again
Until now, I have not received an answer
Just asked again and of course I'm still stalling. Insolence
This post has been translated automatically
[solved] Stake 7 locks account.
Nobody has liked this post so far
This post has been translated automatically
[solved] Stake 7 locks account.
Nobody has liked this post so far
It's always the case when you need something🤦♀️
This post has been translated automatically
[solved] Stake 7 locks account.
Nobody has liked this post so far
it happened to me in exactly the same way, I suddenly could no longer log in. I am verified there for years and have played there with pleasure. After several inquiries in the chat, I got an e-mail in the stand that I should "re-verify" with my ID and a selfie, although nothing has changed. (No change of address or anything else). However, I have all the chat histories of this process. What can I do with the histories?!
Thanks in advance
This post has been translated automatically
[solved] Stake 7 locks account.
Nobody has liked this post so far
I have forwarded your case to the manager, and will get back to you later via Communicator.
This post has been translated automatically
[solved] Stake 7 locks account.
Nobody has liked this post so far
Unfortunately, we can not be helpful in this case, so I will have to close the thread.
This thread has been closed
This post has been translated automatically