It is about the following:
Since my Paysafe account was blocked on 06.09 I tried my money as soon as possible to bring where I was sure that I get paid out.
I deposited 1000€ at Slotmagie.
From the 1 times convert rule I knew nothing.
Well, after my withdrawal request was canceled I have then converted 1 times and even won 100 euros in addition.
Now the SlotMagie team has of course a suspicion and has of me a completed questionnaire / tax return etc eingefodert. Have everything until 08.09.23 submitted and waiting now.
Problem is of course they want to pay me if already then the money only on paysafe. But the paysafe has been canceled to me.
How should I clarify the now? Livechat and support write for 7 days that my request is checked in another department and I should have patience.
Sure was stupid of me so an action. Money laundering suspected at 1000 Deposit and want to pay out directly. But I did not know that is checked directly so.
Do I get my money from Slot Magic no more?
Wielange they check the something?
Does anyone have similar experiences?
The check now probably how they can pay out your money because the PSC account no longer exists they will not keep it there no worries but would still wait in your place
gamble1 wrote on 15.09.2023 at 12:27 pm: The check now probably how they can pay out your money because the PSC account no longer exists they will not keep it there no worries but would wait in your place
Feedback:
Slotmagie Casino still does not pay me my 1100€.
History:
On 06.09.23 I deposited 1000 from Paysafe account.
= pay out only goes to Paysafe/ account but locked for transactions.
Wanted another withdrawal method.
Had to submit a lot of documents although my account is fully verified.
-Filled out questionnaire with date and signature
-Paypal data complete as PDF
-Proof of salary / source of funds
-Tax returns notice etc.
Every 4/5 days they answer me that they need something new again.
On 19.09.23 SlotMagie then wrote me all documents have arrived and accepted. They would clarify everything within a week.
Thereupon, my account was blocked to play.
Have the Folgeneden days asked again and again whether there is something new and krieg always the same answer. The responsible department is still on it.
Yesterday evening I tried to withdraw my money and got another message. There would still be missing documents.
I write them that I have submitted everything.
Answer at 21:20:
Hello
thank you very much for your message.
After consulting with the responsible department, we ask you to send us another screenshot of your Paysafecard account showing how you funded the account.
I am totally shocked.
for 2 weeks my Paysafe account was locked but I could always go in and see everything and asked Slotmagie if anything was missing.
Now that my Paysafe account has been canceled and I can no longer get in they want a screenshot.
Have the so in the kind also answered. How should I do that now.
I am so annoyed. This looks like pure harassment to me. 4 days on a message wait 7 to 8 days on a berarbeitung wait. Then again from the beginning.
Unfortunately, even with the Gamble Joe team, you don't answer.
What would you do now.
Maybe just really the problem that they somehow know that your Paysafe credit comes from an unlicensed casino, so in your case Kingbilly I think with the money licensed casinos do not want and are not allowed to work, and your whole behavior is also more than suspicious. Just funny that Paysafe still works with some unlicensed casinos like pino dux kinbilly I do not quite understand, because the e.g. with other providers have ended the cooperation quite quickly (Gammix etc) they know exactly that these casinos are illegal for German players. Think that will also be discontinued very soon, at the latest when the GGL asks Paysafe what the point is.
hustlehoff wrote on 23.09.2023 at 10:28 am: Maybe just really the problem that they somehow know that your Paysafe credit comes from an unlicensed casino, so in your case Kingbilly I think with the money licensed casinos do not want and are not allowed to work, and your whole behavior is also more than suspicious. Only funny that Paysafe still cooperates with some unlicensed casinos like pino dux kinbilly I do not quite understand, because the e.g. with other providers have terminated the cooperation quite quickly (Gammix etc) they know exactly that these casinos are illegal for German players. Think that will also be discontinued very soon, at the latest when the GGL asks Paysafe what the point is.
Yes King Billy has a Linzen 🫣 I have it then from a gaming site as Empfolen bekommn. Or am I mistaken there?
Slotmagie must not work with it / would like to reverse the deposit.
Does it mean now if it had no license my money would be gone and I would be locked at Slormagie forever or how? There must be a solution.
Yes King Billy has a Linzen 🫣 I got it back then from a gaming site as Empfolen. Or am I mistaken there?
Slotmagie must not work with it / would like to reverse the deposit.
Does it mean now if it had no license my money would be gone and I would be locked at Slormagie forever or how? There must be a solution.
Well, King Billy unfortunately does not have a German license and is therefore "illegal gambling" according to the law. I also think that paysafe has therefore the account probably blocked because they are just afraid that with toleration they make themselves punishable and they prefer to play it safe...
I cross my fingers that you somehow find a solution with support
Well King Billy has just unfortunately no German license and is therefore according to the law "illegal gambling". I also think that paysafe has therefore the account probably blocked because they are just afraid that with toleration they make themselves punishable and they prefer to play it safe...
I cross my fingers that you somehow find a solution with support
Yes a warning I would find there fairer because I was not so aware.
Or just from SlotMagie a rejection of payment / cancellation, etc. But only once umstetzen and then suddenly but net pay out I find strange.
Would also be better if that would be clearly read in the terms and conditions.
Actually, you can't do more than send the documents they ask for. One is there really over-asked. Are you sure that you are not a potential money launderer and you have been exposed? 😉 But the Paysafecard account has also been blocked at the stupidest time
Thumbs up in any case for your angel patience Over 80 screenshots should be record-breaking in connection with a verification....I would collapse and that doesn't actually happen so quickly with something like this.
When I fought for a week and a half to get my free bet at Xtip, I made it clear to them that there is something out there like the Internet and Internet forums (never called the name Gamblejoe) and that such problems / impertinence as this, etc. is talked about. That the casinos thereby damage their reputation and whether it is worth it thereby customers/potential customers to lose. Have then always got what I wanted. Ask times SlotMagie whether it is worth the thing because of 100€ to damage themselves so. I take such reports seriously and such a thing is then down with me. For example, you have also often read the pressure luck for weeks is not available or payouts are delayed, are with me then simply down through and rightly so
Virtual credit card: I have never created one but if you get one there are also data such as CVV number. Should one have made a screenshot of it or could? Somewhere such transactions must also be recorded?
Donnie wrote on 02.10.2023 at 10:00: Actually, you can not do more than send documents they require. You're really out of your depth on this one. Are you sure that you are not a potential money launderer and you have been exposed? 😉 The Paysafecard account has also been blocked at the stupidest time
No I am definitely not a money launderer. Hahaha
My Paysafe account was also terminated without a reason. They couldn't tell me themselves why. I only used it for gambling.
I've also asked them with a laugh smilie if I have to send a photo of me with a handstand and a bank statement between my teeth.
I have sent them every imaginable thing. It is always the same.
Now the problem is that at Dundle.de you can only log in with your email address. Verification also only from the email address. There are no data.
By the way to @Donnie
TEAM Gamble Joe has already written to them. Answer was: You can not comment on the case.
By the way, it is about 1100€
If it were only 100 I would save me denk the stress.
Slot magic problem
Nobody has liked this post so far
My second entry within 24 hours.
It is about the following:
Since my Paysafe account was blocked on 06.09 I tried my money as soon as possible to bring where I was sure that I get paid out.
I deposited 1000€ at Slotmagie.
From the 1 times convert rule I knew nothing.
Well, after my withdrawal request was canceled I have then converted 1 times and even won 100 euros in addition.
Now the SlotMagie team has of course a suspicion and has of me a completed questionnaire / tax return etc eingefodert. Have everything until 08.09.23 submitted and waiting now.
Problem is of course they want to pay me if already then the money only on paysafe. But the paysafe has been canceled to me.
How should I clarify the now? Livechat and support write for 7 days that my request is checked in another department and I should have patience.
Sure was stupid of me so an action. Money laundering suspected at 1000 Deposit and want to pay out directly. But I did not know that is checked directly so.
Do I get my money from Slot Magic no more?
Wielange they check the something?
Does anyone have similar experiences?
With Novoline the same was absolutely no problem.
Love greetings
This post has been translated automatically
Slot magic problem
Liked this post:
Chrissy89
This post has been translated automatically
Slot magic problem
Nobody has liked this post so far
Thank you that calms me a little 🥰
I hope you are right.
But 10 days waiting is already long.
This post has been translated automatically
Slot magic problem
Nobody has liked this post so far
Feedback:
Slotmagie Casino still does not pay me my 1100€.
History:
On 06.09.23 I deposited 1000 from Paysafe account.
= pay out only goes to Paysafe/ account but locked for transactions.
Wanted another withdrawal method.
Had to submit a lot of documents although my account is fully verified.
-Filled out questionnaire with date and signature
-Paypal data complete as PDF
-Proof of salary / source of funds
-Tax returns notice etc.
Every 4/5 days they answer me that they need something new again.
On 19.09.23 SlotMagie then wrote me all documents have arrived and accepted. They would clarify everything within a week.
Thereupon, my account was blocked to play.
Have the Folgeneden days asked again and again whether there is something new and krieg always the same answer. The responsible department is still on it.
Yesterday evening I tried to withdraw my money and got another message. There would still be missing documents.
I write them that I have submitted everything.
Answer at 21:20:
Hello
thank you very much for your message.
After consulting with the responsible department, we ask you to send us another screenshot of your Paysafecard account showing how you funded the account.
I am totally shocked.
for 2 weeks my Paysafe account was locked but I could always go in and see everything and asked Slotmagie if anything was missing.
Now that my Paysafe account has been canceled and I can no longer get in they want a screenshot.
Have the so in the kind also answered. How should I do that now.
I am so annoyed. This looks like pure harassment to me. 4 days on a message wait 7 to 8 days on a berarbeitung wait. Then again from the beginning.
Unfortunately, even with the Gamble Joe team, you don't answer.
What would you do now.
Love greetings Chrissy
This post has been translated automatically
Slot magic problem
Liked this post:
Chrissy89
This post has been translated automatically
Slot magic problem
Nobody has liked this post so far
Yes King Billy has a Linzen 🫣 I have it then from a gaming site as Empfolen bekommn. Or am I mistaken there?
Slotmagie must not work with it / would like to reverse the deposit.
Does it mean now if it had no license my money would be gone and I would be locked at Slormagie forever or how? There must be a solution.
This post has been translated automatically
Slot magic problem
Liked this post:
Chrissy89
Well, King Billy unfortunately does not have a German license and is therefore "illegal gambling" according to the law. I also think that paysafe has therefore the account probably blocked because they are just afraid that with toleration they make themselves punishable and they prefer to play it safe...
I cross my fingers that you somehow find a solution with support
This post has been translated automatically
Slot magic problem
Nobody has liked this post so far
Yes a warning I would find there fairer because I was not so aware.
Or just from SlotMagie a rejection of payment / cancellation, etc. But only once umstetzen and then suddenly but net pay out I find strange.
Would also be better if that would be clearly read in the terms and conditions.
This post has been translated automatically
Slot magic problem
Nobody has liked this post so far
Short feedback:
Slotmagie still does not pay out my money.
In the meantime I have already sent them half my filing cabinet and over 80 screenshots.
Latest demand:
Have now sent them 33 screenshots with my pins I bought at Dundle.co.uk.
As well as all Paypal payment screenshots.
So almost 66 screenshots.
Payout again rejected documents missing.
Have denne written again have submitted everything.
Again waiting....
I'm curious when what still comes.
Do you have any idea what I can do?
Love greetings
This post has been translated automatically
Slot magic problem
Liked this post:
Chrissy89
This post has been translated automatically
Slot magic problem
Liked this post:
Chrissy89, 
Pat1991, 
RebellYell, 
Saphira
This post has been translated automatically
Slot magic problem
Nobody has liked this post so far
This post has been translated automatically
Slot magic problem
Liked this post:
Langhans, 
Pat1991, 
RebellYell, 
Stromberg
Virtual credit card: I have never created one but if you get one there are also data such as CVV number. Should one have made a screenshot of it or could? Somewhere such transactions must also be recorded?
This post has been translated automatically
Slot magic problem
Nobody has liked this post so far
This post has been translated automatically
Slot magic problem
Nobody has liked this post so far
No I am definitely not a money launderer. Hahaha
My Paysafe account was also terminated without a reason. They couldn't tell me themselves why. I only used it for gambling.
I've also asked them with a laugh smilie if I have to send a photo of me with a handstand and a bank statement between my teeth.
I have sent them every imaginable thing. It is always the same.
Now the problem is that at Dundle.de you can only log in with your email address. Verification also only from the email address. There are no data.
By the way to @Donnie
TEAM Gamble Joe has already written to them. Answer was: You can not comment on the case.
By the way, it is about 1100€
If it were only 100 I would save me denk the stress.
I keep you up to date dear greetings.
This post has been translated automatically