My second entry within 24 hours.
It is about the following:
Since my Paysafe account was blocked on 06.09 I tried my money as soon as possible to bring where I was sure that I get paid out.
I deposited 1000€ at Slotmagie.
From the 1 times convert rule I knew nothing.
Well, after my withdrawal request was canceled I have then converted 1 times and even won 100 euros in addition.
Now the SlotMagie team has of course a suspicion and has of me a completed questionnaire / tax return etc eingefodert. Have everything until 08.09.23 submitted and waiting now.
Problem is of course they want to pay me if already then the money only on paysafe. But the paysafe has been canceled to me.
How should I clarify the now? Livechat and support write for 7 days that my request is checked in another department and I should have patience.
Sure was stupid of me so an action. Money laundering suspected at 1000 Deposit and want to pay out directly. But I did not know that is checked directly so.
Do I get my money from Slot Magic no more?
Wielange they check the something?
Does anyone have similar experiences?
With Novoline the same was absolutely no problem.
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