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Platincasino: [solved] AGB confusion. Payout cancelled. Account deleted (Page 2)

Topic created on 22nd Jul. 2021 | Page: 2 of 2 | Answers: 14 | Views: 3,064
DieWunderharke5000
Top Member

[solved] AGB confusion. Payout cancelled. Account deleted

24th Jul. 2021, at 09:01 pm CEST#11
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Falke wrote on 07/24/2021 at 18:49
On what grounds exactly did they now withhold your money? AGB violation or not, the deposited money is your money.

It just isn't. That is the problem. How should the casino know that the person who deposited the money is a friend of his? What if he stole the data from someone and deposited money with it to launder it and pay off?

The only thing they should do is to return the money to the person who deposited it. And only the deposited money, no wins

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gamble1
Legend

[solved] AGB confusion. Payout cancelled. Account deleted

25th Jul. 2021, at 12:40 am CEST#12
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DieWunderharke5000 wrote on 07/24/2021 at 21:01
It just isn't. That's the problem, isn't it. How is the casino supposed to know that the person who deposited is a friend of his? What if he stole the data from SOMEONE and deposited money with it to launder it and cash out?

The only thing they should do is to return the money to the person who deposited it. And only the deposited money, no wins.

I have no idea where the casinos always take the money from and just keep it if someone catches someone else buying with stolen money, the money still does not belong to him, it must be returned to the original owner in any case and in my opinion, if he can not be determined, the money will be handed over to the state

Just keep it and pocket it where are we going?

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DieWunderharke5000
Top Member

[solved] AGB confusion. Payout cancelled. Account deleted

25th Jul. 2021, at 01:12 am CEST#13
1 Like

Liked this post: Avatar von ShakhtarD ShakhtarD
Maybe it's the time of day or the 4 glasses of wine I had, but I really don't understand what you're trying to say with your first sentence?

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Falke
Expert

[solved] AGB confusion. Payout cancelled. Account deleted

25th Jul. 2021, at 03:40 am CEST#14
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DieWunderharke5000 wrote on 07/24/2021 at 21:01
It just isn't. That's the problem, isn't it. How is the casino supposed to know that the person who deposited is a friend of his? What if he stole the data from SOMEONE and deposited money with it to launder it and cash out?

The only thing they should do is to return the money to the person who deposited it. And only the deposited money, no wins.

Did you read the thread? The Deposit through the friend was made months ago. The deposits that have been withheld now have been made from the TE's account. So definitely his money.

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Caro
Expert

[solved] AGB confusion. Payout cancelled. Account deleted

26th Jul. 2021, at 08:01 am CEST#15
1 Like

Liked this post: Avatar von gamble1 gamble1
I need to clarify something briefly, the TE has requested a withdrawal, this was canceled by the casino and asked for the usual Verification documents (third-party deposit). cweber could not submit the requested documents because the third party is/was abroad. As a result, cweber has asked for account closure.

I just talked to the manager again and he has the possibility to submit the documents for the third party Deposit and he will get his payout. If this is not possible, his account will be closed permanently and the deposit will be refunded.

Edit: short update, cweber unfortunately can not submit the requested documents and agrees with the decision that his account will be closed and his last deposit will be paid back.

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