Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Wunderino lives up to its name again

Topic created on 29th Jun. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,503
Anonym

Wunderino lives up to its name again

29th Jun. 2020, at 04:48 pm CEST#1
0 Likes

Nobody has liked this post so far
Wunderino wonders around.

On 27.06. I logged into Wunderinosport and found to my delight that I won by 2 free bets around the 65 euros.

I have never deposited there; therefore, there was no withdrawal method for me when I tried to withdraw the balance.
After a short consultation with the chat, they told me that the credit was available across sites.
So I logged into Wunderino Casino and there was indeed the won credit.

I had never deposited at Wunderino either, but there were 3 withdrawal options for me: ecoPayz, credit card & bank transfer.

After playing my way up a bit, I requested the first payout of €25 via bank transfer. This was then also visible under "pending withdrawals".
Wonderful, I thought and continued to gamble.

After a few nice wins and some short time later I wanted to save some funds before I lose everything again... and requested a payout via EcoPayz in the amount of 50 €.
Before quickly created an EcoPayz account, had since none.

This withdrawal was also visible on the withdrawal page.

After some time on EcoPayz nothing happened, I wrote to the support with the question of how long it would take via EcoPayz, if you want to pay out.
The answer was a bit confusing as it said "A bank transfer takes 1-3 business days" ... was not the question, but okay... after I pointed it out, it said a few hours...

I gambled on and had luck with 0.40 and 1 € spins, it accumulated so after the withdrawals again around the 200 € credit.

Before I wanted to send another withdrawal order, I looked at my pending withdrawals. There was nothing more.

Since I looked first funny and wrote the support again.

The first answer was that I was not yet verified. I have done that (since Saturday 1 outstanding document (screenshot online banking account)) and stressed that the Verification had nothing to do with the withdrawal instructions. And where they had gone. Then the good man wrote to me, I had but 200 euros credit on the account....

lol... I explained to him that this was won after the withdrawals and asked for a transaction log. This is nowhere to be found on the site.
I was answered that the money should be back in my player account tomorrow.

So far nothing has happened, the 24 hours are up that it supposedly could take for the money to be back.

75 euros disappeared without a trace?

I do not want to be stingy, but I am micro-roller and for me this is a nice pocket money and my coal.
If the coal does not come, I will report this to the MGA and the consumer center.

Has anyone besides me also had this experience? What can I do? I have written to the support 3 or 4 times so far and should have patience...

This post has been translated automatically

Anonym

Wunderino lives up to its name again

29th Jun. 2020, at 04:56 pm CEST#2
0 Likes

Nobody has liked this post so far
Oh, when I logged into my email account yesterday, there were also all withdrawal rejections in the respective mails from Wunderino. The money was still not credited to my account, however, have just looked again.

This post has been translated automatically

Saphira
Expert

Wunderino lives up to its name again

30th Jun. 2020, at 12:34 pm CEST#3
0 Likes

Nobody has liked this post so far
You only verified yourself on Saturday and it's the beginning of the week. There is usually nothing happening on the weekend. I would stay patient. Can not imagine that you do not get the money. Had to verify myself there the other day and it took 3-4 days. I also had the withdrawal rejections in my mail account. This is normal
Because 75 euros MGA and consumer agency strive you mean but surely ironic?

This post has been translated automatically

Caro
Expert

Wunderino lives up to its name again

30th Jun. 2020, at 03:11 pm CEST#4
0 Likes

Nobody has liked this post so far
Autonym has just informed me that his withdrawal was canceled and the funds ended up back in his player account. Unfortunately, he only noticed this after the fact. He has received the game history on request and could therefore understand / verify it. At the request of the TE I will close the topic.

This topic was closed

This post has been translated automatically

Hot Topics7th May. 2024 at 11:44 am CEST

Jackpots
0
Miscellaneous
0
Miscellaneous
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately