N1bet.com has been canceling my withdrawal for weeks now
4th Mar. 2023, at 02:46 pm CET#1
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Hallihallo, have since the following problem so about 2 weeks ago I gave a withdrawal in order have so far uploaded all the documents that one demanded of me ... my withdrawal requested zaack who would have thought that payout rejected in the email said only for more information I should contact the customer support. Okay said done, the support also told me right away what they still want from me a checkered / lined sheet with "Hello, name of the casino current date and my ID under it and the whole thing with me as a selfie,, I sent the first three attempts were abgelent because my elbow was not to see ... 😤 Well thought now you try it again, one of the 5 pictures has finally worked 🙌🏻 I again full of hope to the payout ... And who would have guessed it!!! 🤌🏻🤔 Auszahlung abgelent please contact our customer service of course they have this time with the rejection of yesterday 20.40 h I unfairly the payout in order until today at noon at 12.53 h ca zeitgelassen 🤬😤 I again just visited the support now wanted the of astropay screenshot whereupon my e-mail address my name ec. Drauf is visible of course I have directly uploaded but still nichta happened... that's clearly stalling or do I see it wrong? They could have told me that yesterday or 5 days ago that they need screenshots of my payout metode so (astropay) because it has not been as if I had chosen another payout option before... has anyone of you possibly made similar experiences with N1bet.com ?
N1bet.com has been canceling my withdrawal for weeks now
4th Mar. 2023, at 03:05 pm CET#2
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And again canceled with the reason Please upload a screenshot of astropay account where your name email and personal data are visible I have done at astropay are unfortunately not all the info on one page so what else should I do than then make several screenshots to those my data tobestätigen 🤔😤🤬
N1bet.com has been canceling my withdrawal for weeks now
4th Mar. 2023, at 03:22 pm CET#3
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Oh dear, 2 weeks is already hard.
I also find it harassment and would classify it as a stalling tactic.
But: I have experienced even at casinos with a Malta license that they have not mentioned everything the 1st time. First it said only a selfie + ID => rejected. Out of nowhere it was then said with date => rejected. Only with Caro's help did they accept it. GJ cannot help you here, since it is a Curacao casino
Contact live support again and try to explain to them that the data at astropay is complete, but it has several pages. Maybe the employee only looked at the first page.
If that doesn't work => open a complaint at Casino Guru. They have a good rating and will certainly react.
Falke wrote on 04.03.2023 at 16:52: Yes, of course stalling tactics. And a selfie with ID, where you also have to hold up a piece of paper, I find degrading.
i've also done or had to do....For the case then came specially my sister over, because I'm not sufficiently multifunctional for this Was but funny and accordingly stupidly turned out the picture. But they accepted it. Totally crazy chicanery nonsense is of course still.
N1bet.com has been canceling my withdrawal for weeks now
4th Mar. 2023, at 06:27 pm CET#7
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Langhans wrote on 04.03.2023 at 18:24:
i have also already made or had to make....For the case came then extra my sister over, because I am not sufficiently multifunctional for it Was but funny and accordingly stupidly fell out also the picture. But they accepted it. Totally crazy chicanery nonsense is of course still.
Really interesting it would be once, whether the one or the other casino, the data misused. In the end, they have pretty much everything to open a bank account or similar. Had there with some booths already a very queasy feeling to send them my documents.
N1bet.com has been canceling my withdrawal for weeks now
4th Mar. 2023, at 06:50 pm CET#8
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Falcon wrote on 04.03.2023 at 18:27:
Really interesting it would be yes once, whether the one or the other casino, the data misused. In the end, they have pretty much everything to open a bank account or similar. Had there with some booths already a very queasy feeling to send them my documents.
I don't remember exactly and you probably don't know because you didn't do the Gamble Joe Verification, but I think I had to hold up a piece of paper (could have been with the current date or the lettering "Gamble Joe"...I really forgot). Of course, I do not assume any unfair intentions in this context
N1bet.com has been canceling my withdrawal for weeks now
4th Mar. 2023, at 07:21 pm CET#9
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Langhans wrote on 04/03/2023 at 18:50:
I don't have it exactly in my head anymore and you probably can't know it because you didn't do the Gamble Joe Verification, but there I think a note holding up was also necessary (could have been with the day's date or the writing "Gamble Joe"...really forgot). Of course, I do not imply any unfair intentions in this context
Yes but not with ID, which in my opinion is perfectly okay
N1bet.com has been canceling my withdrawal for weeks now
4th Mar. 2023, at 07:27 pm CET#10
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Auh man, that makes really courage 💪🏻 if you read everything so here 🫣😂 Then the payout can only drag on for decades if there is until then the turd of casino still there ... ?¡ 🤔🙌🏻😵💫
Langhans wrote on 04/03/2023 at 18:50:
I don't have it exactly in my head anymore and you probably can't know it because you didn't do the Gamble Joe Verification, but there I think a note holding up was also necessary (could have been with the day's date or the writing "Gamble Joe"...really forgot). Of course, I do not imply any unfair intentions in this context
I'm certainly not worried about Gamblejoe. But when I think about how many sms or mails I get from casinos I have never registered with, I don't even want to know how many dubious sites pass on my data illegally.
N1bet.com has been canceling my withdrawal for weeks now
5th Mar. 2023, at 12:21 pm CET#12
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Welcome to LiveChat
Mike
Mike
Support Agent
Name:
**** Julia
E-mail:
*****
N1 Bet Bot 12:01
Hello. How may I help you?
What's your language?
**** 12:02
German
N1 Bet Bot 12:02
Please select the category
**** 12:02
Payment question
N1 Bet Bot 12:02
Please select the request
**** 12:02
Payment question
N1 Bet Bot 12:02
Payout status?
**** 12:02
Rejected
N1 Bet Bot 12:02
If your withdrawal has been rejected by a staff member, please check your inbox to find out the reason for the rejection. There you will also find instructions on what to do next.
If your withdrawal was rejected, the money will be credited back to your casino account.
Can I help you further?
**** 12:02
Yes, customer service
N1 Bet Bot 12:02
Before I pass you on to one of our staff, could you please tell me what kind of question you have?
Pietruck Julia 12:02
About the casino
N1 Bet Bot 12:02
Please wait, I will put you through to one of our staff. Describe your concern and wait for the answer. Thank you in advance!
You have been transferred to: Mike.
**** 12:02
Hi has just been here because of the stoned payouts it has been canceled again
Mike 12:03
Hello
Give me a minute to check your account please
Please, upload to your account a screenshot from AstroPay account with name, email and personal data visible
**** 12:05
If I was rejected otherwise I can not take screenshots because the since astropay is unfortunately structured like this
Mike 12:06
Try accessing Astropay site via computer browser or using phone browser in "desktop mode"
You can always contact their support and ask for advice how to make screenshot.
**** 12:06
Don't know what else to do sorry but I did everything I could
Mike 12:06
You need to verify Astropay
**** 12:10
This looks exactly like on the mobile phone
-- Attached image has been removed for security reasons (personalized data) --
Mike 12:11
Please wait
**** 12:11
Browser screenshot
-- Attached image has been removed for security reasons (personalized data) --
-- Attached image has been removed for security reasons (Personalized data) --
Phone screenshot
Mike 12:13
You must have your name, email and personal data in one screenshot
**** 12:14
Yes know I can't but not
It only works because the site of astropay is not structured differently
Mike 12:15
Please conyact their support
**** 12:15
What should I do?
Mike 12:16
Please contact their support and ask them how can you make screenshot needed
**** 12:17
What support should I contact
Do you want to fool me or what
Read
Mike 12:18
You need to verify your Astropay account
Please contact Astropay support and have them assist you with making screenshot needed please
Edit by Julian: There was a lot of personalized data in this post, it has been removed for security reasons
N1bet.com has been canceling my withdrawal for weeks now
5th Mar. 2023, at 12:31 pm CET#14
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Honestly? I use Photoshop to "fake" a screenshot (although that's the wrong word). Simply "assemble" both screenshots so that everything is visible on one screen - you know what I mean?
N1bet.com has been canceling my withdrawal for weeks now
5th Mar. 2023, at 12:42 pm CET#15
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But is not the point to cheat only to be able to verify his payment method.checked all the ways of displaying the Astropay profile?desktop,app or mobile?contacted support from Astropay?got sample images of how it should look correct from N1Bet?
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
I also find it harassment and would classify it as a stalling tactic.
But: I have experienced even at casinos with a Malta license that they have not mentioned everything the 1st time. First it said only a selfie + ID => rejected. Out of nowhere it was then said with date => rejected. Only with Caro's help did they accept it. GJ cannot help you here, since it is a Curacao casino
Contact live support again and try to explain to them that the data at astropay is complete, but it has several pages. Maybe the employee only looked at the first page.
If that doesn't work => open a complaint at Casino Guru. They have a good rating and will certainly react.
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
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N1bet.com has been canceling my withdrawal for weeks now
Liked this post:
Falke
i've also done or had to do....For the case then came specially my sister over, because I'm not sufficiently multifunctional for this Was but funny and accordingly stupidly turned out the picture. But they accepted it. Totally crazy chicanery nonsense is of course still.
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
Really interesting it would be once, whether the one or the other casino, the data misused. In the end, they have pretty much everything to open a bank account or similar. Had there with some booths already a very queasy feeling to send them my documents.
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
I don't remember exactly and you probably don't know because you didn't do the Gamble Joe Verification, but I think I had to hold up a piece of paper (could have been with the current date or the lettering "Gamble Joe"...I really forgot). Of course, I do not assume any unfair intentions in this context
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
Yes but not with ID, which in my opinion is perfectly okay
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Liked this post:
Langhans
I'm certainly not worried about Gamblejoe. But when I think about how many sms or mails I get from casinos I have never registered with, I don't even want to know how many dubious sites pass on my data illegally.
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
Mike
Mike
Support Agent
Name:
**** Julia
E-mail:
*****
N1 Bet Bot 12:01
Hello. How may I help you?
What's your language?
**** 12:02
German
N1 Bet Bot 12:02
Please select the category
**** 12:02
Payment question
N1 Bet Bot 12:02
Please select the request
**** 12:02
Payment question
N1 Bet Bot 12:02
Payout status?
**** 12:02
Rejected
N1 Bet Bot 12:02
If your withdrawal has been rejected by a staff member, please check your inbox to find out the reason for the rejection. There you will also find instructions on what to do next.
If your withdrawal was rejected, the money will be credited back to your casino account.
Can I help you further?
**** 12:02
Yes, customer service
N1 Bet Bot 12:02
Before I pass you on to one of our staff, could you please tell me what kind of question you have?
Pietruck Julia 12:02
About the casino
N1 Bet Bot 12:02
Please wait, I will put you through to one of our staff. Describe your concern and wait for the answer. Thank you in advance!
You have been transferred to: Mike.
**** 12:02
Hi has just been here because of the stoned payouts it has been canceled again
Mike 12:03
Hello
Give me a minute to check your account please
Please, upload to your account a screenshot from AstroPay account with name, email and personal data visible
**** 12:05
If I was rejected otherwise I can not take screenshots because the since astropay is unfortunately structured like this
Mike 12:06
Try accessing Astropay site via computer browser or using phone browser in "desktop mode"
You can always contact their support and ask for advice how to make screenshot.
**** 12:06
Don't know what else to do sorry but I did everything I could
Mike 12:06
You need to verify Astropay
**** 12:10
This looks exactly like on the mobile phone
-- Attached image has been removed for security reasons (personalized data) --
Mike 12:11
Please wait
**** 12:11
Browser screenshot
-- Attached image has been removed for security reasons (personalized data) --
-- Attached image has been removed for security reasons (Personalized data) --
Phone screenshot
Mike 12:13
You must have your name, email and personal data in one screenshot
**** 12:14
Yes know I can't but not
It only works because the site of astropay is not structured differently
Mike 12:15
Please conyact their support
**** 12:15
What should I do?
Mike 12:16
Please contact their support and ask them how can you make screenshot needed
**** 12:17
What support should I contact
Do you want to fool me or what
Read
Mike 12:18
You need to verify your Astropay account
Please contact Astropay support and have them assist you with making screenshot needed please
Edit by Julian: There was a lot of personalized data in this post, it has been removed for security reasons
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
This post has been translated automatically
N1bet.com has been canceling my withdrawal for weeks now
Nobody has liked this post so far
This post has been translated automatically