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# Other Casinos #: N1 refuses 4500€ because of alleged double account !

Topic created on 22nd Jan. 2021 | Page: 1 of 2 | Answers: 16 | Views: 2,687
zfredde04
Hello all,

i'm getting tired of telling my problem over and over again, no matter at the MGA, in Live Chat or to any of the casino's mangagers.

I took a 500% bonus at N1 at the end of 2019. ventured through everything and wanted to withdraw after observing all bonus conditions

The withdrawal request was rejected directly.... Reason: alleged double account. I have only a short time before started to slot. That was also one of the reasons why I took the 500% bonus. Sounded very tempting.

In the meantime I have tried everything to get my money somehow, but it seems impossible. Talked to the managers of N1, the live chat pipapo. They do not want to give me the money. However, they do not want to give me any reasons or proof of my alleged double account. My account is still open so it was not blocked. Have heard from many that they had difficulties with this bonus and only came hard to their money.

I ask for honest help because 4500€ is a lot of money for me

Thank you and stay healthy !

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Leopolt1988
Rookie
Did you make bonus buys etc.? How did you Deposit? E-wallet? Max. Steak observed here?

Honestly, I'm sick of it too. A $70 billion business this online gambling and can't get a grip.
Scared for what you are entitled to. Where are we here? In the Middle Ages where gypsy gangs in the background pulled the bills out of your pocket. This is very similar to that.
How can one live only so boldly? This is just pure arbitrariness

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Butterbrezel
Elite
How many posts on alleged duplicate accounts on N1 is this?

The group simply belongs on the blacklist. With so many identical cases it is obviously a tactic. Since they can't prove the accusation, it's even fraud.

If you can't find a solution through MGA, a Maltese lawyer and a lawsuit might help you.
The casino would have to prove the accusations in court at the latest.

What that costs and whether that brings something I do not know of course.

Would be awesome if Julian or Caro can help.

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Anonym
N1 apparently does not know its own terms and conditions. In case of double accounts, both accounts should be closed immediately.

With N1, however, it is still important that you do not buy games with the bonus or do not exceed the minimum amount when betting.

That should also be there no managers who talk to one, it is usually the supervisor of the casino.

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zfredde04
Leopolt1988 wrote on 22.01.2021 at 12:18 pm: Did you make Bonus Buys etc.? How did you Deposit? E-wallet? Max. Steak observed here?

Honestly, I'm sick of it too. A $70 billion business this online gambling and can't get a grip.
Scared for what you are entitled to. Where are we here? In the Middle Ages where gypsy gangs in the background pulled the bills out of your pocket. This is very similar to that.
How can one live only so boldly? This is just pure arbitrariness.

No, I have not made any bonus buys, have kept 100% to everything.

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zfredde04
Wutmaennchen wrote on 22/01/2021 at 12:30 PM: The how many post about alleged double accounts on N1 is this?

That group just belongs on the blacklist. With such frequent identical cases, it's obviously tactics. Since they can't prove the accusation to you it's even fraud.

If you can't find a solution through MGA, a Maltese lawyer and a lawsuit might help you.
The casino would have to prove the accusations in court at the latest.

What that costs and whether that brings something I do not know of course.

Would be awesome if Julian or Caro can help.

Who are Julian and Caro? Am unfortunately only recently here on the platform have therefore unfortunately still net much experience... could the two help me? 😳😳😍

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wettibernd
Expert
https://www.gamblejoe.com/profil/caro/

Or simply enter "Caro" or "Julian" in the search field here in the Communicator.

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Anonym
zfredde04 wrote on 23/01/2021 at 14:25
Who are Julian and Caro? Am unfortunately only recently here on the platform have therefore unfortunately still net much experience... could the two help me? 😳😳😍

Probably they can not help you because the casino is not promoted here.

Other than the tips I gave you on Twitch, you have no choice but to wait and see what the MGA will write =/

Wish you good luck..

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gamble1
Legend
So as many people as there seem to have a double account is slowly hard to believe nor is N1 an overly present casino at least not more than others then would have to come at others more such cases

In addition, this always happens during the payouts strangely enough

Have also once had an account at a casino of the group but will certainly Deposit there under these conditions nothing

Tip: Go before playing in the Live Chat and ask if you ever had an account and give your name address all e-mails you have then you save these answers and have in doubt a receipt

So I always do that to protect me in new casinos because if when asking no account runs on this name and when the payout suddenly already can ignore no authority and the casino can see if such behavior in the fingers itches that this person has clarified exactly that and thinks twice whether it tries to fool the customer

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Hidaruma
Top Member
Maybe the TE has a second account and has simply forgotten? Can be nevertheless.

I can only say that I had no problems with the payout at an N1 Casino after their extreme Verification process was through.

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