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MagicRed: Bonus allegedly awarded automatically

Topic created on 08th Jul. 2019 | Page: 1 of 3 | Answers: 25 | Views: 4,747
Scasscas

Bonus allegedly awarded automatically

8th Jul. 2019, at 10:59 am CEST#6
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Afternoon,

yesterday I had deposited at MagicRed 25€ because I wanted to gamble a little.
After a short time I noticed that I have received a bonus in the amount of 50 €.
Of course I wanted to cancel this first.
As it should come the customer service at 0:30 clock was no longer available.
So I thought nothing and play first, normally that is so that you play FIRST with the REAL MONEY.
So I know that from most online casinos.
So I played and watched out that I did not slip into the bonus.
And as it should come I won in the first 25 € an amount of 500 €.
This I wanted to let me pay out then of course and then I see it.
a withdrawal is not possible only after I have converted the bonus 35 times.

So I waited until the next day and informed the customer service about my tragedy.
Unfortunately, this was not really competent and the only thing this constantly said "you have already used the bonus".

He can remove the bonus but that also means that all my win is gone and only 25€ remains, which corresponds to my deposit.

Also, in my account it says that I have a real money amount of 389€. and the bonus amounts to 50,20€.
So the bonus should only be canceled, but the customer service is not possible.

In my eyes, this is pure bullshit.

WARNING

At this casino "Magicred" you will simply be credited a bonus that you can not select
This all happens automatically.

The customer support does not answer your questions.

The withdrawal with the bonus is only possible if the amount has been wagered 35 times.

In my opinion, this is a pure joke.

Do not play in this casino


LG

Martin

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S****8

Bonus allegedly awarded automatically

8th Jul. 2019, at 11:05 am CEST#1
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Welcome@ GJ

Yes this is the last shit store...

i was also simply a bonus drauf gehauen although I did not want any but fortunately there was the customer service still there!

Have me there also locked for life....

Cheer up ...there are much better casinos!

For me, the casino clearly belongs on the greylist !!!!

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Klempo77
Expert

Bonus allegedly awarded automatically

8th Jul. 2019, at 11:14 am CEST#2
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Scasscas wrote on 07/08/2019 10:59 AM

Also, in my account it says that I have a real money amount of 389€. and the bonus amounts to 50,20€.
So the bonus should only be canceled, but this is not possible for customer service.


LG

Martin

If I understand correctly, you have only 50€ from bonus to waggern? Then that should not be a problem, right? 😊
50 spins on 1€ in any slot and good

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Scasscas

Bonus allegedly awarded automatically

8th Jul. 2019, at 11:17 am CEST#3
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Ne I got 50€ bonus and still have to convert about 1500€

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Klempo77
Expert

Bonus allegedly awarded automatically

8th Jul. 2019, at 11:19 am CEST#4
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How then comes bonus to 50,20€?

Normally, waggern is started immediately with the first spin

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Scasscas

Bonus allegedly awarded automatically

8th Jul. 2019, at 11:28 am CEST#5
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Good question,

i involuntarily got free spins on Book of Dead as a bonus

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Caro
Expert

Bonus allegedly awarded automatically

8th Jul. 2019, at 12:51 pm CEST#7
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Hello Scasscas,

i have sent you a message via Communicator

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upola
Legend

Bonus allegedly awarded automatically

8th Jul. 2019, at 12:51 pm CEST#8
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So you got 200% bonus.
That is strange.
I have been playing with this group(Karamba,Hopa) on and off for years
i have never received a 200% bonus.

Since but quite other casinos on the Gerylist.Ausgezahlt they have so far always.

The bonus is everywhere so, when I start to play the bonus can not be removed.

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Scasscas

Bonus allegedly awarded automatically

8th Jul. 2019, at 01:00 pm CEST#9
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Yes, that was also strange for me when I had then seen that I had 75 € on my account.
So I know that with the bonus so that I can always cancel the.
And it is most first played with the real money before the bonus is used.
And I was really registered on many sites.
But something like that has not happened to me until today.

This post has been translated automatically

upola
Legend

Bonus allegedly awarded automatically

8th Jul. 2019, at 01:04 pm CEST#10
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That is first played with real money, is rather the exception...or I am registered in the wrong casinos.

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