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LocoWin: [solved] Gammix Group Warning: Locowin does not pay out (neither does SugarCasino)

Topic created on 08th Apr. 2022 | Page: 1 of 3 | Answers: 20 | Views: 4,394
medroll225
Dear Gamblejoe`s,

i have been reading this site for a very long time and was able to collect over the years with many casinos. Due to the difficult situation with the casinos in DE (RTPs, MaxBet etc) I have unfortunately had to look for casinos that accept higher bets and have a passable RTP

I have now played for a while without any problems at some Gammix casinos, various payouts are through. Since the 25.3.22, however, have arisen at two casinos big problems

Here first to LocoWin (Gammix Group).

Briefly to the info: I am cash player, no Bonuses, no Wager and I drive well for years

I have at Locowin since 25.3.22 a payout in the amount of 1500, - Euro open

- My account is verified - I have this in writing (2 x via customer service confirmed - screenshots available)

- I had to Deposit a Source of Wealth, which I did - however, this was only possible on multiple requests on my own initiative. No upload function was made available, despite demand and false claim that I had been sent an email (lie). So they tried to make the Verification more difficult for me.

- I was assured that my payout would be made on 7.4. - of course this did not happen

- I have had several chats with customer service and their statements contradict each other. Apart from that, the waiting time in the chat is absurd.


After I asked again today and was answered again with "the department has a lot to do", I suspect an attempted fraud on the player.



But now there is a second complaint in the same group. The procedure is the same, also here I have sent my verification documents long ago. Of course, also only possible through my own initiative. I could also only get feedback on the verification by asking the chat myself.

At SugarCasino (also Gammix Group ) are since 1.4. 2000, - open for payout
Also, when asked, only put off, with the difference that yesterday was still spoken of technical problems with several players, today, on the other hand, I was told "they will get back to me in a timely manner"
So the stories are not even congruent.


So nothing happened at either casino. You get no feedback or requests to provide documents. Of course, nothing is paid either.



I have received 3500,- Euro from the Gammix Group, but they are obviously not willing to pay out, let alone provide correct information in response to my inquiries. The sum is not huge, but I would still like to have my money

I would like to warn anyone who is thinking about opening an account. Of course, I can prove the accusations with a lot of screenshots



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SlotFreakz
Visitor
Hi, I have a similar situation with Nordslot ( Gammix) . I am stalled, documents are rejected and I wait in vain for a new link to upload the documents. Payout is open for me since 29.03. On 31.03. I received an email that my account is verified a few days later I was then told in Live Chat that it is not verified
This scam seems to be the order of the day with this Provider and its associated casinos!

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medroll225

SlotFreakz wrote on 08.04.2022 at 16:49: Hi, with me it runs similar with Nordslot ( Gammix) . I am stalled, documents are rejected and I wait in vain for a new link to upload the documents. Payout is open for me since 29.03. On 31.03. I received an email that my account is verified a few days later I was then told in Live Chat that it is not verified
This scam seems to be the order of the day with this Provider and its associated casinos!

Me security is an unknown system behind it. Previous payouts of the group moved between 20 minutes and 3 days

A payout lasting over 2 weeks - especially paired with no sign of life or request for documents etc. - is probably to be classified as fraudulent

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bigbig
Experienced
Go to Casino Guru, create an account there and file a complaint against these casinos.have had very good experience with Guru.they have also helped me.

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Anonym
It's really about time that something changes with the Gammix OCs, otherwise no one will play there soon.

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SlotFreakz
Visitor
bigbig wrote on 08.04.2022 at 20:26: Turn to Casino Guru create an account there and file a complaint against these casinos.Have very good experience with Guru.They have also helped me.

Thanks for the Tip!

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gamble1
Legend
medroll225 wrote on 08.04.2022 at 15:57: Dear Gamblejoe`s,

i have been reading along on this site for a very long time and was able to collect with many casinos over the years. Due to the difficult situation with the casinos in DE (RTPs, MaxBet etc) I unfortunately had to look for casinos that accept higher bets and have a passable RTP

I have now played for a while without any problems at some Gammix casinos, various payouts are through. Since the 25.3.22, however, have arisen at two casinos big problems

Here first to LocoWin (Gammix Group).

Briefly to the info: I am cash player, no Bonuses, no Wager and I drive well for years

I have with Locowin since 25.3.22 a payout in the amount of 1500, - Euro open

- My account is verified - I have this in writing (2 x via customer service confirmed - screenshots available)

- I had to Deposit a Source of Wealth, which I did - however, this was only possible on multiple requests on my own initiative. No upload function was made available, despite demand and false claim that I had been sent an email (lie). So they tried to make the Verification more difficult for me.

- I was assured that my payout would be carried out on 7.4. - of course this did not happen

- I have had several chats with customer service and their statements contradict each other. Apart from that, the waiting time in the chat is absurd.


After I asked again today and was answered again with "the department is very busy" I suspect an attempted fraud on the player.



But now there is a second complaint in the same group. The procedure is the same, also here I have sent my verification documents long ago. Of course, also only possible through my own initiative. I could also only get feedback on the verification by asking the chat myself.

At SugarCasino (also Gammix Group ) are since 1.4. 2000, - open for payout
Also, when asked, only put off, with the difference that yesterday was still spoken of technical problems with several players, today, on the other hand, I was told "they will get back to me in a timely manner"
So the stories are not even congruent.


So nothing happened at either casino. You get no feedback or requests to provide documents. Of course, nothing is paid either.



I have received 3500,- Euro from the Gammix Group, but they are obviously not willing to pay out, let alone provide correct information in response to my inquiries. The sum is not huge, but I would still like to have my money

I would like to warn anyone who is thinking about opening an account. Of course, I can prove the accusations with a lot of screenshots




Hmm it all sounds like a failed SoW test in combination with the typical Gammix being screwy about the reaction

Have you been confirmed that your proof of funds is sufficient ? Since it is most likely because the payout hangs two weeks that would also explain why at every other casino in the group the same thing happens ?

Ask times here at the team someone best Julian or Sabine because Caro is just on vacation (Gammix specialist haha) then ask for you at the manager then comes immediately an answer to what it hangs but I'm pretty sure it has something to do with the stupid SoW test

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MariLane
Amateur
So if I get from Crazeplay now (fortunately before the next Deposit, and no more payout in it) email that they want to have proof of income - if I sign up for example at woopwin want the immediately also proof of income? Because the same group? No or ?

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Anonym
This scam also make the N1 Casino

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Donnie
Expert
I'm also stuck at all the Gammix booths in the Verification and my facial recognition does not work all the time🤦Is there actually still normal sites where you can just play carefree without all the verification garbage, delayed payouts or RTP lowered slots?My God do you have to build a time machine to play again like before or emigrate?🤷Fck Germany😖

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