I have deposited a lot at GOWILD Casino, when I deposited a single time with bonus, 100€ - I won... This amount I converted 35 times and it was credited to me as real money credit! When I then made withdrawal request of 1500 and 1400 these were canceled after 5 long days because I played a game that did not belong in the bonus program 🤷🏼♂️ Absolutely unseriös, first I waited 5 days for withdrawal and then this is canceled despite the implementation ... so fingers off the Bonuses and best generally from this casino!
According to the Terms and Conditions, the Casino reserves the right to void any winnings generated should there be game play on any 0% contribution games before fulfilling the wagering requirements.
Unfortunately, due to the above the bonus winnings were voided in this case as the customer played non-contributing games with a bonus the customer claimed.
At GOWILD, We understand that the customer experience may not have been the most positive this time around, and we truly hope that should customer will choose to continue playing with us, he will find that we are transparent and continuously trying to improve our customers satisfaction and gaming experience.
As a licensed operator, we're required to ensure that all Terms and Conditions follow the industry standards. And that we are in-line with our main competitor standards.
GoWild hopes that the customer's good luck will help him to win again in the future with fair game play, especially now as he understands that few terms have not been kept.
According to the Terms and Conditions, the Casino reserves the right to void any winnings generated should there be game play on any 0% contribution games before fulfilling the wagering requirements.
Unfortunately, due to the above the bonus winnings were voided in this case as the customer played non-contributing games with a bonus the customer claimed.
At GoWild, We understand that the customer experience may not have been the most positive this time around, and we truly hope that should customer will choose to continue playing with us, he will find that we are transparent and continuously trying to improve our customers satisfaction and gaming experience.
As a licensed operator, we're required to ensure that all Terms and Conditions follow the industry standards. And that we are in-line with our main competitor standards.
GoWild hopes that the customer's good luck will help him to win again in the future with fair game play, especially now as he understands that few terms have not been kept.
Kind regards,
GoWild Team
Hi Chris; thats a great summary you made from what we already knew.
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Anonym
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Former Member
2900 € will not be paid
23rd Jul. 2019, at 04:07 pm CEST#5
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I also played at GOWILD the days and claimed a bonus. I don't know how others get through life, but I read the terms and conditions BEFORE I send someone my money. If I claim a bonus, I make myself familiar with the house rules BEFORE, because let's face it, everyone (as a casino person) would try to get out of the number if you are supposed to pay. If you also make it easy for them, you have simply been too naive
The conditions at Gowild are quite well formulated and clearly recognizable - if you are willing to understand them.
Remember: you do not pee against the electric fence, even if there is not a sign every 2m warning of the consequences.
So, wipe your nose and chalk it up as an instructive step in life. Maybe this will help in the years to come. Otherwise, as always: RTFM.
Totoro wrote on 23/07/2019 at 16:07: I also played at GOWILD the days and claimed a bonus. No idea how others get through life like this, but I read the T&Cs first BEFORE I send anyone my money. If I claim a bonus, I make myself familiar with the house rules BEFORE, because let's face it, everyone (as a casino person) would try to get out of the number if you are supposed to pay. If you also make it easy for them, you have simply been too naive
The conditions at Gowild are quite well formulated and clearly recognizable - if you are willing to understand them.
Remember: you do not pee against the electric fence, even if there is not a sign every 2m warning of the consequences.
So, wipe your nose and chalk it up as an instructive step in life. Maybe this will help in the years to come. Otherwise, as always: RTFM.
Ah yes, there again the stupid player is to blame, who was too lazy to read x pages of bonus rules. When I read such contributions I get the vomit. A virtual slap in the face from me for you.
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Anonym
verified
Former Member
2900 € will not be paid
23rd Jul. 2019, at 04:59 pm CEST#8
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Liked this post: Anonym
Wow. Let's stay calm. It is about 3 mouse clicks that the inclined player needs to find out how the house right stands.
First click on T&C, then general bonus conditions and then on turnover requirements.
Under point 10, there is only a single sentence. And that is the one that counts.
Since you describe this so beautifully pictorial, gives from me a virtual 回し蹴りgg. your head. That one promotes thinking skills and is supposed to keep others from getting the damn conditions that can be achieved with 3!!!!!! Mouse clicks from reading. On Facebook and Instagram, but everything is also read, only when it comes to money times, every 2nd becomes careless and whines around afterwards? Unbelievable.
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Anonym
Former Member
2900 € will not be paid
23rd Jul. 2019, at 05:16 pm CEST#9
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Totoro wrote on 07/23/2019 4:59 pm: Wow. Let's take it easy. It's about 3 mouse clicks for the inclined player to find out what the house rule is.
First click on T&C, then general Bonus terms and conditions and then on turnover requirements.
Under point 10, there is only a single sentence. And that is the one that counts.
Since you describe this so beautifully pictorial, gives from me a virtual 回し蹴りgg. your head. That one promotes thinking skills and is supposed to keep others from getting the damn conditions that can be achieved with 3!!!!!! Mouse clicks, not to read. On Facebook and Instagram, but everything is also read, only when it comes to money times, every 2nd becomes careless and whines around afterwards? Unbelievable.
Since I have ne bomb business idea!
You found a casino and take as an advertising slogan: HERE YOU WILL BE INCREDIBLY RICH!
Next, you write 50 pages ABG's and irgentwo shortly before the end is then very small
No payouts! They become rich here only on bad experiences.
Criminal?
No, why?
Just need to read the ABG before....
If you have to play with a bonus, you should take 5 minutes to read the terms and conditions. If you don't feel like spending 5 minutes on it, you should just play without a bonus. It should be clear that every company wants to generate as much win as possible...
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Max183
I have forwarded your complaint to the manager of GOWILD, and if necessary I will contact you later via Communicator.
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Hello,
According to the Terms and Conditions, the Casino reserves the right to void any winnings generated should there be game play on any 0% contribution games before fulfilling the wagering requirements.
Unfortunately, due to the above the bonus winnings were voided in this case as the customer played non-contributing games with a bonus the customer claimed.
At GOWILD, We understand that the customer experience may not have been the most positive this time around, and we truly hope that should customer will choose to continue playing with us, he will find that we are transparent and continuously trying to improve our customers satisfaction and gaming experience.
As a licensed operator, we're required to ensure that all Terms and Conditions follow the industry standards. And that we are in-line with our main competitor standards.
GoWild hopes that the customer's good luck will help him to win again in the future with fair game play, especially now as he understands that few terms have not been kept.
Kind regards,
GoWild Team
This post has been translated automatically
2900 € will not be paid
Nobody has liked this post so far
Hi Chris; thats a great summary you made from what we already knew.
This post has been translated automatically
2900 € will not be paid
Nobody has liked this post so far
The conditions at Gowild are quite well formulated and clearly recognizable - if you are willing to understand them.
Remember: you do not pee against the electric fence, even if there is not a sign every 2m warning of the consequences.
So, wipe your nose and chalk it up as an instructive step in life. Maybe this will help in the years to come. Otherwise, as always: RTFM.
This post has been translated automatically
2900 € will not be paid
Nobody has liked this post so far
Or have I not understood something correctly?
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2900 € will not be paid
Liked this post: Anonym,
Jenn-R
Ah yes, there again the stupid player is to blame, who was too lazy to read x pages of bonus rules. When I read such contributions I get the vomit. A virtual slap in the face from me for you.
This post has been translated automatically
2900 € will not be paid
Liked this post: Anonym
First click on T&C, then general bonus conditions and then on turnover requirements.
Under point 10, there is only a single sentence. And that is the one that counts.
Since you describe this so beautifully pictorial, gives from me a virtual 回し蹴りgg. your head. That one promotes thinking skills and is supposed to keep others from getting the damn conditions that can be achieved with 3!!!!!! Mouse clicks from reading. On Facebook and Instagram, but everything is also read, only when it comes to money times, every 2nd becomes careless and whines around afterwards? Unbelievable.
This post has been translated automatically
2900 € will not be paid
Nobody has liked this post so far
Since I have ne bomb business idea!
You found a casino and take as an advertising slogan: HERE YOU WILL BE INCREDIBLY RICH!
Next, you write 50 pages ABG's and irgentwo shortly before the end is then very small
No payouts! They become rich here only on bad experiences.
Criminal?
No, why?
Just need to read the ABG before....
This post has been translated automatically
2900 € will not be paid
Nobody has liked this post so far
This post has been translated automatically