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Genesis Spins: [unresolved] Genesis casino is stalling me for verification

Topic created on 25th Nov. 2019 | Page: 1 of 2 | Answers: 10 | Views: 2,292
Gloria1960
Rookie

[unresolved] Genesis casino is stalling me for verification

25th Nov. 2019, at 01:27 pm CET#2
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Hello,
i keep writing complaints to Genesis Casino so that they finally complete the Verification! This really can not happen!
Therefore, I can not recommend the casino...As long as I am not verified, I no longer pay in there, basta!
Can someone from the forum operators maybe answer what is going on? My English is not very good...Can always only guess
guess what else is required. The other day it was a correspondence notification with the bank, I uploaded...Nothing happens!
Do and do, but nothing goes forward...Therefore, I also take my time with the upload of documents, they should also wait!
After all, I've been waiting for half an eternity! Greeting Gloria1960

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Caro
Expert

[unresolved] Genesis casino is stalling me for verification

25th Nov. 2019, at 01:46 pm CET#1
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Hello Gloria1960, sent you a pn.

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Anonym

[unresolved] Genesis casino is stalling me for verification

25th Nov. 2019, at 02:04 pm CET#3
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Let's be clear: you want something from them, they want something from you, but you hold it back so that they can wait and now complain that something takes too long?

I do not have to understand... or?

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MarcT22186
Expert

[unresolved] Genesis casino is stalling me for verification

25th Nov. 2019, at 02:24 pm CET#4
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Gloria1960 wrote on 25/11/2019 at 13:27: Hello,
keep writing complaints to Genesis casino so that they finally complete the Verification! This can really not go on!
From there I can not recommend the casino...As long as I am not verified, I pay there no more, basta!
Can someone from the forum operators maybe answer what is going on? My English is not very good...Can always only guess
guess what else is required. The other day it was a correspondence notification with the bank, I uploaded...Nothing happens!
Do and do, but nothing goes forward...Therefore, I also take my time with the upload of documents, they should also wait!
After all, I've been waiting for half an eternity! Greeting Gloria1960

How about posting the things you don't understand here?
Moreover, I personally probably did not understand the core of the problem!? You want to verify in advance (I think it's good!), but this has not been going on for quite a while now (how long exactly?)!?? <- is this the real problem or it hangs because you want to pay out?

Just interjected, if this is not about early verification, but bspw. payout or blocked it account, defying is not a good choice. If a third (official party) is involved, this can quickly be interpreted negatively.

I just looked on their site, they have a free German telephone support. Couldn't that help?

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crystal_machmeth
Experienced

[unresolved] Genesis casino is stalling me for verification

25th Nov. 2019, at 02:35 pm CET#5
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it is wonderful again to have this criminal tactic of embezzlement on the part of Online Casinos confirmed
now you have your proof marc!
i have already told you that there is enough evidence for it

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MarcT22186
Expert

[unresolved] Genesis casino is stalling me for verification

25th Nov. 2019, at 03:09 pm CET#6
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crystal_machmeth wrote on 11/25/2019 at 2:35 pm: it's wonderful to get this criminal tactic of embezzlement on the part of Online Casinos confirmed again
now you have your proof marc!
i have already told you that there is enough evidence for it

Because you have to spam an active problem case with something like this

Apart from that, what kind of proof? What exactly is being misappropriated here? It is, as far as I understand, a problem with the premature verification. What can be misappropriated there? What if it is simply a problem of understanding? Or documents are simply missing?

In addition, I have not said with a word that there are no problems with real casinos, only that No Account Casinos are the last dirt in terms of personal data and that is an indisputable fact. Just ask the house bank, what they call everything for data. Since everyone is sick! With normal casinos, you have at least certainty about what data is sent.
Your No Account Casino now knows: all personal data, salary, credits, credit lines, inflows and outflows, balances on e.g. savings books or investments, if linked to the account at the same bank, and so on
Congratulations again. Surely everyone is happy about it, to whom they recommend this casino, because reading terms and conditions here in DE is absolutely overrated

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mk5jas
Amateur

[unresolved] Genesis casino is stalling me for verification

25th Nov. 2019, at 04:14 pm CET#7
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You're not really serious about making the casino wait, are you?
As if they care... They don't notice that at all. There are employees who process the mails, if none comes from you, nothing is processed, not even in 10 years
If you have credit, for example, you get a mail after several weeks, but only to remind you, because otherwise the credit may be withdrawn if you remain inactive.
At genesis I can imagine that they want to have a receipt from you that you have deposited with them, so a bank statement with the transfer on it. They wanted to have that from me too. Was the only casino what has demanded that. Where the sense lies in it I do not understand, but then the Verification was through

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upola
Legend

[unresolved] Genesis casino is stalling me for verification

25th Nov. 2019, at 05:12 pm CET#8
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I don't understand why people are so upset about this.
Just look for another casino.
No Casimo is so great that you have to Deposit there.

Also had problems with Genisis with the verification...have my account closed immediately.finished.

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Gloria1960
Rookie

[unresolved] Genesis casino is stalling me for verification

27th Nov. 2019, at 05:14 pm CET#9
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Hello,
unfortunately only correspondence in English....chat also only in English!

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chriss1808
Experienced

[unresolved] Genesis casino is stalling me for verification

28th Nov. 2019, at 01:54 am CET#10
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crystal_machmeth wrote on 11/25/2019 at 2:35 pm: it's wonderful to get this criminal tactic of embezzlement on the part of Online Casinos confirmed again
now you have your proof marc!
i have already told you that there is enough evidence for it

you should definitely take less of that shit

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