Hidaruma wrote on 20.02.2021 at 13:11: I don't see the problem. Just submit a valid (not a temporary) ID card/passport/possibly also driver's license and the problem is solved. If said document is not there yet, just block the account until it is.
It is as simple as that. Thread can be closed. Also has little to do with harassment.
TE submitted this document and was rejected as this is not valid 6 months in advance.
I just tried to discuss this with the Live Chat, had the pleasure with Emil. He really tried hard, but everything took a perceived eternity... I'm not smarter now, but have a new friend
[...]
Emil 13:59
Let me check this with our relevant department so i can get straighten out myself.
Emil 14:05
This only means that the ID should still be valid for at least 6 months. If the ID card didn't expire it should definitely work. If your friend is having issues with withdraw tell him to contact us and send the ID so we can have a better understanding of the situation.
[...]
Emil 14:08
If he has an ID that is valid for 6 months he can make a withdraw.
[...]
Emil 14:19
It's recommended and we mention it in our terms and conditions to be valid for at least 6 months and sometimes we may ask for additional id if it is expiring sooner. I do not know what i can tell you here. But if your friend still have issue tell him to contact us directly so we can help him out.
This post has been translated automatically
u****n
Forum posts:1.196Member has been banned
CasinoJEFE requires 6 months of valid ID
20th Feb. 2021, at 04:38 pm CET#23
0 Likes
Nobody has liked this post so far
You don't get it. The casino simply wants an ID document that is valid for at least 6 months. And the reason is that temporary documents are usually only valid for 3 months, and they are not supposed to be accepted. It's the same in many other industries and sectors
They don't give a damn if your ID expires in a year or in a month, the main thing is that it's a real ID and not a temporary one that any fraudster can print out on the Internet.
This post has been translated automatically
Anonym
verified
Former Member
CasinoJEFE requires 6 months of valid ID
20th Feb. 2021, at 05:31 pm CET#24
0 Likes
Nobody has liked this post so far
unicorn wrote on 20.02.2021 at 16:38: You don't get it. The casino simply wants an ID document that is valid for at least 6 months. And the reason is that temporary documents are usually only valid for 3 months, and they are not supposed to be accepted. It's the same in many other industries and fields
They don't give a damn if your ID expires in a year or in a month, the main thing is that it's a real ID and not a temporary one that any fraudster can print out on the Internet.
What kind of temporary stuff is that? he does have an ID card. and the statements made by the support employee were contradictory, in my opinion
CasinoJEFE requires 6 months of valid ID
Nobody has liked this post so far
TE submitted this document and was rejected as this is not valid 6 months in advance.
This post has been translated automatically
CasinoJEFE requires 6 months of valid ID
Liked this post:
HauBlau
[...]
Emil 13:59
Let me check this with our relevant department so i can get straighten out myself.
Emil 14:05
This only means that the ID should still be valid for at least 6 months. If the ID card didn't expire it should definitely work. If your friend is having issues with withdraw tell him to contact us and send the ID so we can have a better understanding of the situation.
[...]
Emil 14:08
If he has an ID that is valid for 6 months he can make a withdraw.
[...]
Emil 14:19
It's recommended and we mention it in our terms and conditions to be valid for at least 6 months and sometimes we may ask for additional id if it is expiring sooner. I do not know what i can tell you here. But if your friend still have issue tell him to contact us directly so we can help him out.
This post has been translated automatically
CasinoJEFE requires 6 months of valid ID
Nobody has liked this post so far
They don't give a damn if your ID expires in a year or in a month, the main thing is that it's a real ID and not a temporary one that any fraudster can print out on the Internet.
This post has been translated automatically
CasinoJEFE requires 6 months of valid ID
Nobody has liked this post so far
What kind of temporary stuff is that? he does have an ID card. and the statements made by the support employee were contradictory, in my opinion
This post has been translated automatically