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Cashi Mashi: Casino (Crazeplay) lets players continue playing despite being banned at sister casino!?

Topic created on 16th Jul. 2021 | Page: 1 of 1 | Answers: 9 | Views: 1,577
luckypunch777

Casino (Crazeplay) lets players continue playing despite being banned at sister...

16th Jul. 2021, at 09:11 am CEST#1
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Hello Gamblejoe,
hello dear Communtiy,

this is my first post, so I apologize in advance if I chose the wrong section for it

It's about my brother who had created an account at CashiMashi (Gammix Limited) a long time ago and had it suspended indefinitely on 11/17/2019. He is unfortunately addicted to gambling and therefore had created an account at Crazeplay (also Gammix Limited) 5-6 months ago despite being banned and was able to play there until today and also lost some money. I also noticed that the casino does not adhere to the new regulations such as pauses between spins or panic button 24h lock. And then let him continue to play despite the lock at Crazeplay a sister casino of Cashimashi

In Cashimashi's chat, the lady said that he did get banned, but not because of gambling problems. Therefore, he was able to open an account at Crazeplay and continue playing.

My questions to you/you would be if there is a possibility or chance here to get back the lost funds at Crazeplay via a complaint to the MGA? Especially under the aspect that the MGA licensed casinos somehow do not follow the rules and violate the Responsible gaming rules

Any help would be greatly appreciated by you/you.

Many greetings
Ali

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luckypunch777

Casino (Crazeplay) lets players continue playing despite being banned at sister...

16th Jul. 2021, at 01:21 pm CEST#2
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Can't anyone here say anything about it?

VG
Ali

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Sarkasto
Expert

Casino (Crazeplay) lets players continue playing despite being banned at sister...

16th Jul. 2021, at 01:57 pm CEST#3
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luckypunch777 wrote on 07/16/2021 at 09:11 PM
In Cashimashi's chat, the lady said that he did get banned, but not because of game problems. Therefore he was able to open an account on Crazeplay and continue playing.

My questions to you/you would be if there is a possibility/chance here to get back the lost funds at Crazeplay via a complaint to the MGA?

The lady in the chat is right... If he had excluded himself because of Gambling addiction at CashiMashi, which would have been honest as you describe here, there would be vlt ne chance... Would have had bicycle chain... Dings
In my opinion, it is completely impossible that you get coal back...

btw: With such threads you do not make yourself popular here in the forum

Oh and to the point with the 5 seconds rule etc.: I don't think it would have made a difference, except that the frustration phase of gambling is unnecessarily prolonged. Well so long

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snopsim
Top Member

Casino (Crazeplay) lets players continue playing despite being banned at sister...

16th Jul. 2021, at 01:59 pm CEST#4
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Hello

You write that the support wrote that your brother did not get banned due to gambling addiction. Is that correct? If he really didn't get blocked due to Gambling addiction, unfortunately there is no way to get the money back, as he can actually open an account at the sister casino and play that way. Sorry

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gamble1
Legend

Casino (Crazeplay) lets players continue playing despite being banned at sister...

16th Jul. 2021, at 09:06 pm CEST#5
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Sarkasto wrote on 16.07.2021 at 13:57
The lady in the chat is right... If he would have excluded himself because of Gambling addiction at CashiMashi, which would have been honest as you describe here, there would be vlt ne chance... Would have would have bicycle chain.... Dings
In my opinion, it is completely impossible that you get coal back...

btw: With such threads you do not make yourself popular here in the forum

Oh and to the point with the 5 seconds rule etc.: I don't think it would have made a difference, except that the frustration phase while gambling is unnecessarily prolonged. Well so long

Well I think only the threads do not come here well in the people faster demand the coal back than we German on vacation occupy the couch because suddenly the inspiration comes oh I would not have been allowed to play and because I had no luck give my money back

If someone is addicted to gambling and can still play despite the ban, I think it is only right to refund the money

Unfortunately, this does not help in this thread if he has not explicitly locked because of a problem with gambling since everyone would say even the MGA how should the casino have known many also lock because you do not like the casino

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Hidaruma
Top Member

Casino (Crazeplay) lets players continue playing despite being banned at sister...

17th Jul. 2021, at 01:37 pm CEST#6
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Anyone can say that he or she is a gambling addict. Lost money --> Oh hey, I'm a gambling addict. If the TE's brother had won, we wouldn't have heard a peep here.

A block on Online Casinos doesn't do anything. There are so many casinos. Who wants / needs to play, always finds a place.

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gamble1
Legend

Casino (Crazeplay) lets players continue playing despite being banned at sister...

17th Jul. 2021, at 02:28 pm CEST#7
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Hidaruma wrote on 07/17/2021 at 13:37: Can anyone say that he or she is addicted to gambling. Lost money --> Oh hey, am addicted to gambling. If the TE's brother had won, we wouldn't have heard a peep here.

A block on Online Casinos doesn't do anything. There are so many casinos. Who wants / needs to play, always finds a place.

No would have to be blocked from the group and if he can then gamble with the same data only then he should get his money back

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Hidaruma
Top Member

Casino (Crazeplay) lets players continue playing despite being banned at sister...

17th Jul. 2021, at 03:10 pm CEST#8
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gamble1 wrote on 17.07.2021 at 14:28
No would have to be blocked before that with the group and if he can then gamble with the same data only then he should get his money back

As someone already said here, if you are not explicitly blocked for Gambling addiction, you have little chance.

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gamble1
Legend

Casino (Crazeplay) lets players continue playing despite being banned at sister...

17th Jul. 2021, at 03:13 pm CEST#9
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Hidaruma wrote on 07/17/2021 at 3:10 pm

As someone said here, if you don't get explicitly banned for Gambling addiction, you have little chance.

Just replied again because I thought you were addressing my opinion with the money back demand

That is of course the basic requirement

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Anonym

Casino (Crazeplay) lets players continue playing despite being banned at sister...

18th Jul. 2021, at 11:44 am CEST#10
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A responsible online casino makes sure that he can no longer register/is blocked at all casinos from this group.
This is how the Aspire or White Hat group handles it, for example. Although I did not do badly at Gammix Casinos, it is not exactly the most reputable company.
So it all fits in well with that

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