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Sportsbook Complaints: Weltbet cashout denied

Topic created on 14th May. 2021 | Page: 1 of 2 | Answers: 18 | Views: 4,176
Marvinnico
Visitor

Weltbet cashout denied

14th May. 2021, at 03:39 pm CEST#1
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Hello all,

I deposited 250€ at Weltbet, did not use any bonus and now stand at 6000€. After I made a withdrawal request, as usual documents were requested for Verification by email. After I sent these, 2 days later without info by mail or message in the account the withdrawal was canceled without comment and my account has suspended status. Means I can not Deposit or withdraw, or place bets. Numerous contact attempts by email remained unanswered. Even the Live Chat can not (will not) help with partout

I am now aware that it was a bad decision to place sports bets in a casino that only has a license in Caracao. Maybe someone can still give me a tip.

I would be very grateful for any advice.

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CasinoReuber
Amateur

Weltbet cashout denied

14th May. 2021, at 04:05 pm CEST#2
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Nobody has liked this post so far
Marvinnico wrote on 05/14/2021 at 3:39 pm: Hello everyone,

I deposited 250€ at Weltbet, did not use any bonus and now stand at 6000€. After I made a withdrawal request, documents for Verification were requested via email as usual. After I sent these, 2 days later without info by mail or message in the account the withdrawal was canceled without comment and my account has suspended status. Means I can not Deposit or withdraw, or place bets. Numerous contact attempts by email remained unanswered. Even the Live Chat can not (will not) help with partout

I am now aware that it was a bad decision to place sports bets in a casino that only has a license in Caracao. Maybe someone can still give me a tip.

I would be very grateful for any advice.


Would aufjedenfall at 2 competition sites open ne complaint, think to have seen that you have already created one at Guru, would then make ne 2nd at Askgamblers. If that doesn't help you will probably only a complaint to Antillephone (licensor) remain, is probably the only Curacao licensor would respond at all, but make the end probably nothing.

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Marvinnico
Visitor

Weltbet cashout denied

14th May. 2021, at 04:07 pm CEST#3
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CasinoReuber wrote on 14.05.2021 at 16:05 Clock
Would aufjedenfall at 2 competitor sites ne complaint open, believe to have seen that you have already created one at Guru, would then make ne 2. at Askgamblers. If that doesn't help you will probably only a complaint to Antillephone (licensor) remain, is probably the only Curacao licensor would respond at all, but make the end probably nothing...

Hello, yes exactly the complaint at Guru is from me. Can they really just withhold 6000€ and get away with it, just because they have their "head office" on some island?

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CasinoReuber
Amateur

Weltbet cashout denied

14th May. 2021, at 07:33 pm CEST#4
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Marvinnico wrote on 14/05/2021 at 16:07
Hello, yes exactly the complaint at Guru is from me. Can they really withhold 6000€ and get away with it, just because they have their "head office" on some island?

Unfortunately yes, you could say so. Otherwise you could only (if guru brings nothing) turn to the licensor. If you google "antillephone n.v. complaints" and click on the first search result, you would have some instructions and hints to follow.

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Marvinnico
Visitor

Weltbet cashout denied

18th May. 2021, at 11:39 am CEST#5
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Short update: I have now filed a complaint with several sites, these have also sent emails to weltbet. But since weltbet skillfully ignores these emails, this is also probably not successful. I have also contacted the licensor

Maybe someone has another idea, I slowly do not know what I can still do...

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CaNna09
Amateur

Weltbet cashout denied

18th May. 2021, at 12:45 pm CEST#6
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Sry vllt bit off topic but I'm trying there for 2 weeks to delete my acc ...
Chat is all skillfully ignored and on mails is not answered at all!

Hope for you anyway that you get your money

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CasinoReuber
Amateur

Weltbet cashout denied

18th May. 2021, at 01:20 pm CEST#7
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Marvinnico wrote on 18.05.2021 at 11:39: Short update: I have now filed a complaint with several sites, these have also sent emails to weltbet. But since weltbet skillfully ignores these emails, this is also probably not successful. I have also contacted the licensor

Maybe someone has another idea, I slowly do not know what else I can do...

Could still file a complaint with thepogg. Otherwise maybe write to the Affiliate sites that advertise the. What and how much did you Deposit with them? Would it be worth it to at least get that back?

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Marvinnico
Visitor

Weltbet cashout denied

18th May. 2021, at 01:39 pm CEST#8
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Nobody has liked this post so far
CaNna09 wrote on 18.05.2021 at 12:45 pm: Sry vllt bit off topic but I'm trying there for 2 weeks to delete my Acc to let ...
Chat is all skillfully ignored and on mails is not answered at all!

Hope for you anyway that you get your money

Yes, the chat can not (will not) help me at all. It doesn't matter if you write to them in English or German, they always answer the same person who doesn't want to know anything and refers to the email support, which as you know doesn't answer either. To despair

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Marvinnico
Visitor

Weltbet cashout denied

18th May. 2021, at 01:41 pm CEST#9
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CasinoReuber wrote on 05/18/2021 at 13:20
Could still file a complaint with thepogg. Otherwise maybe write to the Affiliate sites that advertise them. What and how much did you Deposit with them in total? Would it be worth it to at least get that back?

I deposited 2 times 250€ via Sofort (Skrill). On the affiliate sites weltbet is partly praised in the highest tones, presumably there's Satte commissions. Will also try thepogg.

Keep you up to date...

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Marvinnico
Visitor

Weltbet cashout denied

19th May. 2021, at 05:31 pm CEST#10
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Marvinnico

By the way, this is how it looks when I contact the live chat. Just leave the chat as soon as I share my username.

It can not be that all sites advertise weltbet.com with the Affiliate links and praise in the highest tones, and you have to search forever to find more posts from people who are also not paid out.

I hope that with this post I can warn as many people as possible not to Deposit at weltbet.com!

Edit: Image inserted correctly

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