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Online Casinos in general: Wixstars, a casino where you shouldn't necessarily play, or only if you're into getting screwed

Topic created on 05th Jun. 2018 | Page: 1 of 4 | Answers: 34 | Views: 14,931
W****m

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 08:36 am CEST#1
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I played on 31.5.2018 at Wixstars, it overcame me times . I have made 3 deposits, First 17,- Euro, then 30,- Euro and again 900,- Euro . I played only Bonanza, first with bet of 0,20 later then with 1,- Euro and then with 2, - Euro . After of the 900, - Euro Deposit 820, - Euro were gone came GOLD and I could win 76, - Euro . I was back to 155, - Euro. Since I was sure that I would probably lose this remaining money, I decided to request a payout. I was asked to upload a copy of my ID, which I did. Then I received an email telling me to call a time when they could call me to verify my identity with a few questions to complete the Verification process. This was also done and I was told on the phone I am now verified and the money is now transferred. That was on 1 June. Today I got this mail from Wixstars ......

Dear Matthias,
Congratulations on your win J
Thank you for your reply to our requested documents and those you have already sent us. We would also need the following documents from you:



  • a copy of a photo ID or passport, but notarized.

  • A picture of you holding the certification of your ID.




If it has been resolved by then, please ignore this email. If you have any further questions or concerns, please do not hesitate to contact us.
You can now easily log in to your account via cell phone or PC and upload your documents via the "Upload document" section under "my account".
Yours sincerely,
Your dedicated Wixstars Support Team
Marie L.
Account Manager


I have never experienced in a casino that they really try to delay a payout as long as possible and to prevent it completely. Mind you, this is not about no win but about the pathetic remainder of 947, - Euro that I deposited. What Wixstars has once in the claws, it gives only reluctantly again. A notarial certification, you have to let that go through your head. Let it be a warning to you.

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L****0

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 08:40 am CEST#2
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No casino does this for no reason, are you hiding info?
Is the picture out of date? Is there conflicting information between data on the application and data on the ID card?
What's wrong with a quick visit to a notary?

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Sascha666
Amateur

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 09:03 am CEST#3
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The only thing you can do is set a €1 loss limit, go along with the spell and stay away from this casino after the payout.
Sounds like chicanery to me.

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L****0

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 09:33 am CEST#4
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Why a 1€ loss limit?
Those who need such measures should go to therapy, addiction is treatable.

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W****m

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 10:04 am CEST#5
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Sascha666 wrote on 05/06/2018 at 09:03: The only thing you can do is probably set a 1€ loss limit, go along with the magic and stay away from this casino after the payout.
Sounds like chicanery already.

I tried, but the support told me you can not set a loss limit, only a Deposit limit is possible according to a Daniele . I have now deleted my account there and of course now have to watch out when I register somewhere new, that I do not register in one of the dozens of offshoots of this group. Have bein click on the MGA symbol seen that there are many offshoots of Aspire Global International Limited.

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M****3

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 10:08 am CEST#6
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so this is really as long as you have not concealed any information from us I find this really brazen because a notarized document costs you money again and you have certainly paid through your bank account this amount and thus this is actually sufficient as soon as the owner of the bank account and the player are the same

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W****m

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 10:13 am CEST#7
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Metz1013 wrote on 05.06.2018 at 10:08 am: so this is really as long as you have not concealed any information from us I find this really brazen because a notarized document costs you money again and you have certainly paid through your bank account this amount and thus this is actually sufficient as soon as the owner of the bank account and the player are the same

No I have nothing concealed, everything correctly and about my bank account, my ID card has also never objected.

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Anonym

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 11:01 am CEST#8
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They take the ID as it is and only the passport is supposed to be notarized. At least that's how I read it.

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W****m

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 11:06 am CEST#9
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Zockertyp89 wrote on 05.06.2018 at 11:01 am: They do take the ID like that and only the passport is supposed to be notarized. At least that's how I read it.

read it again carefully

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Anonym

Wixstars, a casino where you shouldn't necessarily play, or only if...

5th Jun. 2018, at 11:14 am CEST#10
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I have done so. I am aware of your situation and I also find the whole procedure of the casino very questionable.

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