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Online Casinos in general: Winmaker scam (Page 6)

Topic created on 01st Sep. 2024 | Page: 6 of 6 | Answers: 81 | Views: 9,497
frapi07
Elite

Winmaker scam

13th Sep. 2024, at 07:26 pm CEST#76
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MisterL wrote on 13.09.2024 at 19:01: I first deposited and wagered, then the free spins from the Welcome bonus, won approx. 50 euros and then wagered 2000 approx. and after conversion 180 euros paid out

account was at nothing. then used these two codes and won nothing

I see, and what did they say in the emails? Did they tell you the reason why they didn't pay out? Did you at least try to get the depositor back?

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MisterL
Expert

Winmaker scam

14th Sep. 2024, at 05:58 am CEST#77
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Nobody has liked this post so far
answer:

If the Casino mistakenly credits your Player Account with a Deposit, bonus or wins that do not belong to you, whether due to a technical problem, an error in the paytables, human error or otherwise, the amount and/or wins from such bonus or deposit will remain the property of the Casino and will be deducted from your Player Account. If you have withdrawn funds that do not belong to you before we become aware of the error, the amount paid in error shall (without prejudice to any other remedies and actions that may be available at law) constitute a Debt owed by you to us. In the event of an erroneous credit, you are obliged to notify us immediately by e-mail.

Edit by Julian: Font color has been adjusted

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LittleFu
Amateur

Winmaker scam

14th Sep. 2024, at 06:21 am CEST#78
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frapi07 wrote on 12.09.2024 at 21:06:

LittleFu had it similar: first used codes and won nothing and then deposited and won something. LittleFu was at least able to get the depositor back. Did you get yours back?

Hi, nope.

They kept sending me the same emails asking me to send them the Verification documents
documents. Then I send them all as attachments and the same email comes back.
That went on three times. Then I got tired of it.

Yes, Blacklist would be the only option.
You can forget complaints with AskGamblers, they always reject negative reviews/complaints for dubious reasons
negative reviews / complaints for dubious reasons.
You can leave a negative review on Casinoguru if you are dissatisfied.

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frapi07
Elite

Winmaker scam

14th Sep. 2024, at 09:46 am CEST#79
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LittleFu wrote on 14.09.2024 at 06:21:

Hi, Nope.

They kept sending me the same emails asking me to send the Verification documents
send them. Then I send them all as attachments and the same email comes back.
That went on three times. Then I got tired of it.

Yes, Blacklist would be the only option.
You can forget complaints with AskGamblers, they always reject negative reviews/complaints for dubious reasons
negative reviews / complaints for dubious reasons.
You can leave a negative review on Casinoguru if you are dissatisfied.


Ah, that's a shame. I thought from your last post that you had been successful.

It's just a difficult thing. We managed to scam ourselves €100 and €200 respectively. I don't know how painful a code like that is. Probably not that much, unless you manage to cash it out. But you understand, you were robbed of your win and your depositor. It's doubly annoying. Unfortunately, they are just somewhere in the middle of nowhere and apart from a complaint / blacklist, there is no other option.

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unknown25
Visitor

Winmaker scam

26th May. 2025, at 05:28 pm CEST#80
2 Likes

Liked this post: Avatar von Langhans_innen Langhans_innen, Avatar von Malganes Malganes
To be fair, I would also like to mention the positive experiences here for the sake of balance, especially because Dama & Hollycorn always experience less good things from time to time.

I received a 400% bonus with a maximum of 5,000 win by email and deposited the minimum amount of 20 euros on Saturday.
Bonus not received, the Live Chat said because of double account and I explained that it must be a mistake where I rarely experience it and probably because I often use the train's wifi on the way because there are often tunnels and mountains with no network on my journeys. Apparently, however, all trains and users in Switzerland have the same IP and if at some point in 100 years they have already had this, there are probably such "recognitions" by their software.

i asked the chat to forward this and offered to upload the KYC in advance.
After about 2 hours the bonus was credited manually and the KYC was confirmed.

When I was lucky several times (wagered the bonus and got good slots even with real money) and finally requested the 4,000 euro payout, I thought there would be a hundred emails, especially after I saw the thread here. And of course, with a new customer who deposits so little and wins so much, I would also understand a few clarifications.

I was therefore all the more pleasantly surprised that the transfer was made today at noon without any questions being asked.

Kind regards

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zocker0815
Expert

Winmaker scam

26th May. 2025, at 07:43 pm CEST#81
1 Like

Liked this post: Avatar von garfield68 garfield68
unknown25 wrote on 26.05.2025 at 17:28: Would also like to mention the positive experiences in the sense of balance, especially because Dama & Hollycorn always experience less good things from time to time.

I received a 400% bonus with a maximum of 5,000 win by email and deposited the minimum amount of 20 euros on Saturday.
Bonus not received, the Live Chat said because of double account and I explained that it must be a mistake where I rarely experience it and probably because I often use the train's wifi on the way because there are often tunnels and mountains with no network on my journeys. Apparently, however, all trains and users in Switzerland have the same IP and if at some point in 100 years they have already had this, there are probably such "recognitions" by their software.

i asked the chat to forward this and offered to upload the KYC in advance.
After about 2 hours the bonus was credited manually and the KYC was confirmed.

When I was lucky several times (wagered the bonus and got good slots even with real money) and finally requested the 4,000 euro payout, I thought there would be a hundred emails, especially after I saw the thread here. And of course, with a new customer who deposits so little and wins so much, I would also understand a few clarifications.

I was therefore all the more pleasantly surprised that the transfer was made today at noon without any questions being asked.

Kind regards

yes winmaker is one of the top casinos as you have already mentioned, DAMA Hollycorn.... luckydreams, just, winz, ect......


you will never have problems with this casino they often act in favor of the players

i once made bets of 50€ with Bonus money, then had 500€ to pay out and i got an email afterwards telling me to pay more attention to the Max Bet Rule of 5€ next time

i don't think there's anything like that anywhere else, in any other casino I would never have gotten the money


but as i have already noticed, there are also a few black sheep at DAMA but i don't know them at all....

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unknown25
Visitor

Winmaker scam

12th Jun. 2025, at 04:06 pm CEST#82
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Hmm, I already had that with the max bet. But Spinjo (Hollycorn) took advantage of it and canceled my 400 euro win after bonus wagering. Although an oversight AND zero cents win from the spin. Depending on the slot and time of day, playing for 3-6 hours can quickly lead to a wrong bet and the "Buy Bonus" starts without further inquiry.

As we know, most casinos with the same software block this and an error occurs if you exceed the max bet. Casinos that do not block this do so in 99% of cases just because they hope to be able to cancel wins. Absolutely unfair if the player didn't make a win but it says everything about the operator!

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