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Online Casinos in general: Videoslots Verification

Topic created on 23rd Apr. 2021 | Page: 1 of 1 | Answers: 8 | Views: 1,880
evopower140
Expert
Hello who else has the problem that he must verify again at Videoslots?

Yesterday from 15 clock still paid out normally and at 22 clock I wanted to pay out something I have to re-verify. So I write to the support and they say a hard drive would be defective and thus a few documents would be lost they would gradually re-verify everyone. However, it is now not like the first time in 30 minutes done as you know it from Videoslots but I am still not verified

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Katyanoack
Experienced
Yes is a security check. Had to re-verify myself too

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Katyanoack
Experienced
But is already month ago, and lasted 5 min

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Wengust
Experienced
Yes but only the credit card

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Shox2k17
Experienced
I have not so far, also cashed out last night without any problems.

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DerLorax
Experienced
In our case, the status was "verified", but "requested" for the individual document types. However, we never received a notification.
Have then simply uploaded the documents again and probably suddenly had 25 free spins for Rise of Olympus in the gift box for it 😁
The documents are now for 2 hours on "in processing", whether it was necessary or not, no idea?

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risolym
Rookie
Hard disk defective? What kind of nonsense is that.
As if they look at the previously approved documents again every time they make a payment

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Kleinkariert
Expert
risolym wrote on 23.04.2021 at 18:09: Hard drive defective? What kind of nonsense is that.
As if they look at the previously approved documents again for every payout

With Videoslots I wouldn't be surprised if the wins are lost . As you sometimes had to run behind and wait weeks when something went wrong, the system there is simply outdated. If no problems occur then everything goes quickly, but one mistake and you can expect a long roller coaster ride.

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evopower140
Expert
Since yesterday they have my Skrill again verifizieret LOL but my passport they did not want so LOL whereas this is the same picture the same ID as 6 months ago but no matter they pay since they have Skrill verified again from

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