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Online Casinos in general: Videoslots & the Battles

Topic created on 17th May. 2020 | Page: 1 of 2 | Answers: 12 | Views: 3,453
Black995

Videoslots & the Battles

17th May. 2020, at 10:47 am CEST#1
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Moin Moin Zusammen,
i would like to describe my experience and am curious if you have experienced something similar.

I have been playing at Videoslots for years and have always been very satisfied. I play besides Slots and Live, also the Battles. In that time I have played hundreds of freeroll tournaments

Then yesterday was the day of days and I actually won a freeroll with over 2000 participants. The prize was 100 spins (a 25 cents).
After the Tournament ended, I also received the 100 spins in my lobby. So I open the game and the 100 spins were gone, also in my lobby they were no longer to be found

I then wrote to the Live Chat and I was credited with 100 spins on Book of Dead. I told the chat that this was not acceptable because the spins on Book of Dead are played with 10 cents and not 25 cents. The explanation from chat was that according to the T&Cs they are not allowed to credit the same game.

As I said, I was always more than satisfied with Videoslots, but now I feel really screwed. In the tournament I won over 430€ and clearly, the probability is not great that even in the 100 spins again to create, but I think the whole thing has a bitter taste and has damaged my "trust".

Have any of you had similar experiences, or have I just had bad luck?

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RebellYell
Top Member

Videoslots & the Battles

17th May. 2020, at 11:12 am CEST#2
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The casino what it was 2-3 years ago, it is no longer. The only positive thing to mention there is that the Verification is really fast and that the payouts are processed very quickly. That's it......


And in your case I would also be very angry, is already a difference whether the spins have 0.10 cents worth or 0.25 cents

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Nickii45
Expert

Videoslots & the Battles

17th May. 2020, at 11:39 am CEST#3
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Also just wanted to open a thread 😉
Bin also for years at Videoslots..have there a battleproblem what is processed for weeks today came but actually a mail that I should send everything again, which I have already done eight weeks ago 😖
Sorry have set my limit to 1 euro a day .and send the nothing more.
Good players are worth nothing to them.
Payout now also takes forever in the battles they earn only, in the beginning was Videoslots yes still o.k. but now I have the feeling they only want to collect
🙄

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floppi
Amateur

Videoslots & the Battles

17th May. 2020, at 12:30 pm CEST#4
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Have never received such a Battle of Slot Code what are the conditions? am only lvl 20 would interest me but

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Nickii45
Expert

Videoslots & the Battles

17th May. 2020, at 12:35 pm CEST#5
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Now that I no longer Deposit anything, I get a code sent to me every week
Bonuscode: 1day160520
That was the one from yesterday try it 😉

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floppi
Amateur

Videoslots & the Battles

17th May. 2020, at 12:36 pm CEST#6
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Nickii45 wrote on 17.05.2020 at 12:35 pm: Now that I don't Deposit anything anymore I get such a code sent to me every week
Bonuscode: 1day160520
That was the one from yesterday try it 😉

Unfortunately does not work

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Black995

Videoslots & the Battles

18th May. 2020, at 07:43 pm CEST#7
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I have never received a Bonus Code at VS 🤔

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Nickii45
Expert

Videoslots & the Battles

18th May. 2020, at 07:51 pm CEST#8
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Look also times in the spam folder there land the gladly 😉

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Dbac79
Elite

Videoslots & the Battles

19th May. 2020, at 01:15 am CEST#9
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you always get the spins in the game where the Tournament ran from and also the stake that was played in the tournament, or do I have a thinking error?

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Nickii45
Expert

Videoslots & the Battles

19th May. 2020, at 02:35 am CEST#10
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No you didn't 🤣normally it's like this
But his were gone🙄
Which by now seems to be normal with videoslots....
Chat was soooooo gracious and gave in 100 spins on 0.10 cents how generous😣😣
Is no difference whether 0.10 or 0.25 cents...

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