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Langhans, on 14th May. 2024 at 12:41 pm CEST
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I hope you can help me. I have once registered at Unique casino, and now I have deposited something, and have noticed too late that I have transferred 100 euros that I did not want
So I have written to them, I would like to charge back, and then came the message I have to verify me first.
I did, in the form of scanning, everything then uploaded and sent, the credit card the middle numbers covered, and identity card
i could already see in the preview that everything is illegible, only with the ID card they wrote a comment that the corners and edges must be visible - but you can see them clearly, in fact they have not accepted any document
I had to send the credit card by photo, which I never had to do.
ID card was acceptable though, you could read it
No idea how to do it differently. I wouldn't know how. And I'm sure it's not me, they may have set it up to be illegible on purpose.... I won't do the whole procedure again. And why is it not possible to scan the whole thing? I do not understand
I do not get my 100 euros back I see it like this
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They also wrote that I should not scan it, take a screenshot or send a copy
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Besides, I have already deposited small amounts three times
Osiris Casino was the same - they are now blacklisted. There I have won without any deposit
i won 100 euros. There they also wrote the corners and edges are not visible- I sent that about 3 times.
I have never received the money
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Unfortunately, I no longer have the opportunity to play anywhere, except at the Swiss online casinos. And they just honestly have mostly boring slots that hardly pay out anything.
When I still played at the licensed foreign - was quite what to get
But now it is unfortunately over.
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Does this mean that if you live in Switzerland, you are now excluded from all casinos listed here? So it reads, if you write that you no longer have the opportunity to play anywhere except directly at the Swiss casinos. How should I imagine, you come here to no more casino ran is everything blocked if you live in Switzerland?
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At this Unique Casino it still worked - meanwhile there are just 4 casinos online in Switzerland, whereby 2 of them already offer the same slots - namely ISOFT Bet, Red Tiger and Novomatic - that's it, and there is just nothing. Partly 10-15 spins without win- on free spins you can sometimes wait forever, and that's why I have locked myself for a while at 3en.
At Videoslots, for example, I did not have to verify for a long time, I won nicely at the beginning, with only 10 euros Deposit- once 800 euros. And otherwise also made several wins. I always got the money
I played now for months with small amounts at the Swiss casinos, the highest what I won, was once 130 Fr., and once 160 Fr.- but that was at the beginning
Since then, never again a win over 100 Fr. - and that over 4 months. Maybe I could pay out when I was lucky times 50 Fr., more did not come there.
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lol? at Book of Dead can also times several hundred spins no win give. 10-15 oh man -.-
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