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Online Casinos in general: THIS is called SCAM

Topic created on 11th Sep. 2022 | Page: 1 of 2 | Answers: 11 | Views: 2,519
CaNna09
Amateur
Hy

I received an email yesterday for a Deposit 100 spins on game Big Bad Wolf.

I used the code and it was credited to the wrong games.

Once Spuidpot and Bonanza both have a 10cent bet, but Big Bad Wolf has min bet 25cent.


Have then told in livechat and they have then replaced the games with NO DEPOSIT SPINS although I have deposited for it!

Again in the Live Chat this time they have credited me the right games!


Have then opened the game Hit the Route and the 3rd spin had a hit of 103€.

All of a sudden the round ended and my money and spins were gone.

Again in the livechat the games were replaced because I sent them 2 scrennshot with an error message.

They see this as a reason to delete my free spins and replace them with others! I have not said 1 word to replace them....

The support is more than useless because they do not understand a word of what they have done!

I also did not have time to go to the live chat after I saw this because IN GAME no live chat is available.


What can I do now? Could also make no Scrennshot have only seen the win and am kicked out of the game....

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Anonym
Which casino are we talking about? The round should be archived in the course

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CaNna09
Amateur

Royal777 wrote on 11/09/2022 at 22:49: Which casino are we talking about? In the history the round should be archived

Bitkingz and the round is displayed with 0...


I've never seen anything like this before!

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bonushunter97
Amateur

CaNna09 wrote on 11/09/2022 at 23:00

Bitkingz and the round is displayed with 0...


I have never experienced anything like that!

i had actually also once with Locowin...

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ExSpielsuchti
Amateur
In my playing time I always played without a bonus. What's the point of playing with a bonus, there are only problems with the payout anyway.

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Donnie
Expert
ExSpielsuchti wrote on 12.09.2022 at 07:50: Have always played without bonus in my playing time. What is the point of playing with a bonus, there are only problems with the payout.

Why should there be problems with the payout if you adhere to the bonus conditions?

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CaNna09
Amateur
We are sorry to inform you that from now on you can only play with real money without using bonuses.

However, this restriction is temporary: as soon as the bonus coefficient decreases, our promotions will be available again, you will be able to get rewards for the opening levels and participate in tournaments.

Thank you for understanding!

Kind regards,

Have used WHOLE 2 Bonuses yesaaa WHOLE 2 bonuses!The rest were replaced over and over again by others

Please avoid this casino at all costs!

Edit by Sabine: superfluous paragraphs removed

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CaNna09
Amateur
Now it's even better:)I won a Tournament 150 Spins only they have my Acc suspended !

So honestly what's going on with them!

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roccoammo11
Expert
have the possibly offended there? I mean clearly that sucks if it has been so but if you do not communicate properly with problems then you can not expect much help!

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CaNna09
Amateur

roccoammo11 wrote on 12.09.2022 at 12:13 pm: have the there possibly offended? I mean clearly that sucks if it has been so but if you do not communicate properly with problems then you can not expect much help!

No I have done nothing!


Help there no one wants because no one there even 1 word understands what happened

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