SlotV Security Check untenable for 8 days no account access!
23rd Oct. 2019, at 02:01 pm CEST#1
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Hello gamers,
i am freshly signed up but previously a silent reader and would like to tell you about something and get your opinion.
I signed up a few weeks ago in SlotV and frankcasino.com. As always, since I already spend many years in Online Casinos I have previously sent all my documents for legitimation. The processing was quite fast and everything was in order. I made my first deposits with Trustly. More legitimation also no longer goes (although I'm skeptical about Trustly since recently, - banks make trouble - but that's another topic)
As a rule, I always send more than requested, because I do not feel like submitting documents later.
So I gambled blithely and made my deposits and later withdrawals. The withdrawals were really processed in no time. Otherwise, I also enjoyed the casino and especially the fast legitimation and turbo payout. That's the most important thing to me anyway at casinos, I think it's the same for you!
By as mentioned above the problems with Trustly at my savings bank and Comdirect (calls from the companies because of obvious casino transfers / money laundering) I have switched to muchbetter. By the way, I also make small bets, that but only on the sidelines. Since then, no more Trustly and only muchbetter.
Deposits also worked quickly and excellently and I could continue to play. Suddenly as if out of nowhere on Tuesday the 15.10.2019 my access to online games was blocked ( SlotV and frankcasino) . I no longer had access to the cashier and could not play. Then the theater began...
I contacted the chat and my account was blocked because of a "security check " and I should submit documents of my wallet number from MuchBetter and answer really very sensitive and intimate questions.
Here is the selection of questions:
1. A screenshot of your Muchbetter wallet's number
2. In accordance with the regulatory requirements, you are kindly requested to provide answers to the following questions regarding the Source of Funds:
What is your employment status?
What is your primary occupation?
What are your annual earnings?
Do you have any other sources of income?
What is your nationality?
What is your place of birth?
Do you own your residential property?
I was really indignant about the whole thing and that although my account was fully legitimate! But do I have any other choice when there is still credit on my account than to bend over and answer this crap? SORRY NO!
I had to copy these questions from the chat because I never got an e mail. Apparently my e mail program from t-online blocks slotv and frankcasino sites. The emails always came back. Well at other casinos I have no problems....
But with a Muchbetter Wallet number I could not do anything and simply made screenshots of my Muchbetter account and once again more than requested ( pictures of the transfer, pictures where my name and address is etc.... but a wallet number is not there. Now I should wait again to a maximum of 24 hours. When after that still nothing happened, I wrote to the chat again. The documents were not accepted because the Muchbetter account number is missing! I soon burst with rage, because it does not exist!!! Nevertheless, it was insisted and I knew no other advice than to write to muchbetter. Now I even had to bother a third party with their request! ( sorry muchbetter )
They then confirmed to me that there is no wallet number and issued me an extra certificate that this muchbetter account belongs to mine!
So off it goes to email.
And now I'll abbreviate:
Every day since then I asked in the chat how the status of my processing is and why I am not contacted. Each time the same standard sayings came like :
- everything is close to completion.
- just one more moment I will inform the appropriate department to speed up the processing time.
Yesterday on 22.20.2019 the statement that it can only act in the minutes until processing. I was already relieved! A short time later, the message that I have to be patient until 23.10.2019 and the promise that everything is processed until tomorrow.
Nothing at all is processed! I can not get to the checkout and have no real access to my account.
I really don't know where the problem is anymore. I have been playing for 15 years and never had such problems and on top of that it is a licensed MGA casino!
With the post I just want to warn everyone to play in this casino who does not have nerves of steel.
This post has been translated automatically
Anonym
verified
Former Member
SlotV Security Check untenable for 8 days no account access!
24th Oct. 2019, at 01:53 am CEST#2
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Liked this post: Anonym
First of all, your MuchBetter account number is your mobile number. There's nothing unusual about this kind of asset Verification, though it's certainly annoying. You seem to have exceeded a transaction limit over time that triggers internal checks. These are the so-called Source of Wealth - checks. Everyone asks about responsible gambling and wants someone to help/intervene at certain points, topic gambling addiction. This is what the casino is doing now, complying with the regulations imposed on them.
Certainly the crying now starts again with certain people in the forum, but it is nowmal so. Unalterable, you can rummosern and rant, helps nothing.
First of all, be patient, it should not take more than 2 or 3 days.
SlotV Security Check untenable for 8 days no account access!
24th Oct. 2019, at 09:45 am CEST#3
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Totoro wrote on 10/24/2019 at 01:53: First of all, your MuchBetter's account number is your mobile number. There's nothing unusual about this kind of asset Verification, though it's certainly annoying. You seem to have crossed a transaction threshold over time that triggers internal checks. These are the so-called Source of Wealth - checks. Everyone asks about responsible gambling and wants someone to help/intervene at certain points, topic gambling addiction. This is what the casino is doing now, complying with the regulations imposed on them.
Certainly the crying now starts again with certain people in the forum, but it is nowmal so. Unalterable, you can rummosern and rant, helps nothing.
First of all, be patient, it should not take more than 2 or 3 days.
Strangely enough, you can Deposit and gamble away horrendous sums without any problems and without anyone caring where the money comes from. But woe betide you want to pay out..I'm done with these scammers anyway.
SlotV Security Check untenable for 8 days no account access!
24th Oct. 2019, at 10:06 am CEST#4
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Cheeseburger wrote on October 24, 2019 at 09:45
Strangely enough, you can Deposit and gamble away horrendous sums without any problems and without anyone caring where the money is from. But woe you want to pay out..I'm done with these scammers anyway.
Yes, but that is exactly what should be prevented. And strictly speaking, the casinos are not allowed to accept these horrendous sums without checking where the money comes from. In the meantime, they are obliged to carry out a check from a certain deposit amount. It's even in their terms and conditions. Anyone who doesn't check is therefore violating their own regulations.
Read times the judgments, what can happen if there are delays. Why did the casinos have to pay a fine and refund money to customers? Because they did not ask, and thus did not fulfill their social responsibility and neglected money laundering prevention
By the way, this Source of Wealth has already existed since 2012. It was only treated stepmotherly and was implemented by a few casinos. Only at the end of last year after the verdict against some casinos (including Videoslots) it became more current. And since the introduction of the alternative dispute resolution bodies and especially the ruling in the summer against Coral Ladbrokers are warned what a failure can mean.
Totoro has already written this correctly. Everyone is crying out for responsible gaming. Now it is implemented and is guaranteed to help many people. Sure, first annoying and have me, before I've dealt with it intensively times, even upset about it, but at some point you will be grateful about it
SlotV Security Check untenable for 8 days no account access!
24th Oct. 2019, at 11:29 am CEST#5
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Quippie wrote on 10/24/2019 10:06 AM
Yes but that is exactly what is supposed to be prevented. And strictly speaking, the casinos are not even allowed to accept these horrendous sums without checking where the money comes from. In the meantime, they are obliged to carry out a check from a certain Deposit amount. It's even in their terms and conditions. Anyone who doesn't check is therefore violating their own regulations.
Read times the judgments, what can happen if there are delays. Why did the casinos have to pay a fine and refund money to customers? Because they did not ask, and thus did not fulfill their social responsibility and neglected money laundering prevention
This Source of Wealth exists, by the way, since 2012. Was only stepmotherly treated and was implemented by few casinos. Only at the end of last year after the verdict against some casinos (including Videoslots) it became more current. And since the introduction of the alternative dispute resolution bodies and especially the ruling in the summer against Coral Ladbrokers are warned what a failure can mean.
Totoro has already written this correctly. Everyone is crying out for responsible gaming. Now it is implemented and is guaranteed to help many people. Sure, first annoying and have me, before I've dealt with it intensively times, even upset about it, but at some point you will be grateful about it.
Responsible play with payout request all clear. Super written cough cough...
SlotV Security Check untenable for 8 days no account access!
24th Oct. 2019, at 11:36 am CEST#6
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Kleinkariert wrote on 10/24/2019 at 11:29 AM
Responsible play on payout request all right. Super written cough cough...
Then maybe I expressed myself wrong... they are actually obliged to request documents from a certain Deposit amount. That most casinos request it only at withdrawal, you're right, that is of course not correct and has nothing to do with responsibility
This post has been translated automatically
Anonym
verified
Former Member
SlotV Security Check untenable for 8 days no account access!
24th Oct. 2019, at 12:35 pm CEST#7
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Kleinkariert wrote on 10/24/2019 at 11:29 AM
Responsible play on payout request all right. Super written cough cough...
Maybe you should just try thinking a few steps ahead.
Let's formulate an example: player A is trying to Deposit at casino B. Casino B wants to be cleared up about the origin of the money before it comes to the game and asks player A. Player A has 2 options: drop his pants and wait until Casino B has checked, or play at Casino C, D, E, F, etc. etc., who may not look too closely and only ask in the event of a payout.
How would you as player A decide? How would you as casino B compensate for the resulting competitive disadvantage vis-à-vis casino C ff
When will Player A be more likely to submit the required forms? As in the deposit scenario described above, or in the case of a withdrawal?
Not to mention that the administrative burden in case of Verification after deposit would be immense, considering the bulk of smaller deposits. Sure, you can try to launder money from illegal transactions in increments of 50 or 100, but who wastes their time with such peanuts?
SlotV Security Check untenable for 8 days no account access!
24th Oct. 2019, at 03:53 pm CEST#8
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Hello,
first of all the message that my account since today for the second time and officially legitimized!
I would like to emphasize that my deposits were not very high, but I have won more than lost. The strange thing is, when after again a nice sum ( related to my renewed Deposit ) was on my account this step was taken.
Already with the first legitimation were vorarb, as already described by me documents sent in and the legitimation went fast from statten. But now all at once gas bills or electric bills were demanded that are not older than 4 months! This is quite violent, because I get, for example, only once a year a statement and then I was lucky that I still have found one of my office was shortly before the expiry of the 4 months! The alternative would be a bank statement, but my bank is 400 km away ( have several accounts ).
phone bills, or normal bills from services are probably not accepted since new! Is new to me, did you know that?
As already mentioned here, I find it anyway an absurdity that you can deposit directly in "licensed" casinos without legitimizing!
This is not a big effort at all and all move there on safe legs. Why it is not made we can think of all yes!
The whole thing is now done after 9 days (except in frankcasino) since the gentlemen probably need what more time!
Nerves it has cost me many.
I do not want to talk bad about the casino, at least the payouts were processed very quickly before!
SlotV Security Check untenable for 8 days no account access!
24th Oct. 2019, at 03:56 pm CEST#9
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Nobody has liked this post so far
Totoro wrote on 10/24/2019 at 01:53: First of all, your MuchBetter's account number is your mobile number.
No for the casino it was not! As I said I had to trouble MuchBetter to issue me an official document!
It was demanded something that does not exist! Chicanery ?
By the way, to muchbetter: People watch out because you can lose the overview even faster. The limits for deposits are free there is no Trustly that says they have reached their daily limit.
This post has been translated automatically
Anonym
verified
Former Member
SlotV Security Check untenable for 8 days no account access!
24th Oct. 2019, at 05:32 pm CEST#10
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Nobody has liked this post so far
Highroller81 wrote on 10/24/2019 3:53 pm: Hello,
As already mentioned here, I find it anyway an absurdity that you can Deposit directly in "licensed" casinos without legitimizing yourself!
This is not a big effort at all and all move there on safe legs. Why it is not made we can think of all yes!
I do not find. Example: Hannes Meier, 20 years old, has seen in the stream how Twitcher XYZ has won 20,000 euros at BoD. Hannes takes 20 euros from his social welfare and gets a Paysafe card at the grocery store where his daddy usually buys canned beer. Hannes creates an account at the wild casino and makes a deposit with the 20 euros. When the casino first wants to verify him, which in 99 out of 100 cases won't work right away, Hannes might think twice and buy a game at steam. The casino then looks down the tube and does not get the money from Hannes. In 90 out of 100 cases, there is never a payout, so why go to the trouble of Verification? Especially since you would scare the gambler in advance with this bureaucracy.
SlotV Security Check untenable for 8 days no account access!
Nobody has liked this post so far
i am freshly signed up but previously a silent reader and would like to tell you about something and get your opinion.
I signed up a few weeks ago in SlotV and frankcasino.com. As always, since I already spend many years in Online Casinos I have previously sent all my documents for legitimation. The processing was quite fast and everything was in order. I made my first deposits with Trustly. More legitimation also no longer goes (although I'm skeptical about Trustly since recently, - banks make trouble - but that's another topic)
As a rule, I always send more than requested, because I do not feel like submitting documents later.
So I gambled blithely and made my deposits and later withdrawals. The withdrawals were really processed in no time. Otherwise, I also enjoyed the casino and especially the fast legitimation and turbo payout. That's the most important thing to me anyway at casinos, I think it's the same for you!
By as mentioned above the problems with Trustly at my savings bank and Comdirect (calls from the companies because of obvious casino transfers / money laundering) I have switched to muchbetter. By the way, I also make small bets, that but only on the sidelines. Since then, no more Trustly and only muchbetter.
Deposits also worked quickly and excellently and I could continue to play. Suddenly as if out of nowhere on Tuesday the 15.10.2019 my access to online games was blocked ( SlotV and frankcasino) . I no longer had access to the cashier and could not play. Then the theater began...
I contacted the chat and my account was blocked because of a "security check " and I should submit documents of my wallet number from MuchBetter and answer really very sensitive and intimate questions.
Here is the selection of questions:
1. A screenshot of your Muchbetter wallet's number
2. In accordance with the regulatory requirements, you are kindly requested to provide answers to the following questions regarding the Source of Funds:
What is your employment status?
What is your primary occupation?
What are your annual earnings?
Do you have any other sources of income?
What is your nationality?
What is your place of birth?
Do you own your residential property?
I was really indignant about the whole thing and that although my account was fully legitimate! But do I have any other choice when there is still credit on my account than to bend over and answer this crap? SORRY NO!
I had to copy these questions from the chat because I never got an e mail. Apparently my e mail program from t-online blocks slotv and frankcasino sites. The emails always came back. Well at other casinos I have no problems....
But with a Muchbetter Wallet number I could not do anything and simply made screenshots of my Muchbetter account and once again more than requested ( pictures of the transfer, pictures where my name and address is etc.... but a wallet number is not there. Now I should wait again to a maximum of 24 hours. When after that still nothing happened, I wrote to the chat again. The documents were not accepted because the Muchbetter account number is missing! I soon burst with rage, because it does not exist!!! Nevertheless, it was insisted and I knew no other advice than to write to muchbetter. Now I even had to bother a third party with their request! ( sorry muchbetter )
They then confirmed to me that there is no wallet number and issued me an extra certificate that this muchbetter account belongs to mine!
So off it goes to email.
And now I'll abbreviate:
Every day since then I asked in the chat how the status of my processing is and why I am not contacted. Each time the same standard sayings came like :
- everything is close to completion.
- just one more moment I will inform the appropriate department to speed up the processing time.
Yesterday on 22.20.2019 the statement that it can only act in the minutes until processing. I was already relieved! A short time later, the message that I have to be patient until 23.10.2019 and the promise that everything is processed until tomorrow.
Nothing at all is processed! I can not get to the checkout and have no real access to my account.
I really don't know where the problem is anymore. I have been playing for 15 years and never had such problems and on top of that it is a licensed MGA casino!
With the post I just want to warn everyone to play in this casino who does not have nerves of steel.
This post has been translated automatically
SlotV Security Check untenable for 8 days no account access!
Liked this post: Anonym
Certainly the crying now starts again with certain people in the forum, but it is nowmal so. Unalterable, you can rummosern and rant, helps nothing.
First of all, be patient, it should not take more than 2 or 3 days.
This post has been translated automatically
SlotV Security Check untenable for 8 days no account access!
Nobody has liked this post so far
Strangely enough, you can Deposit and gamble away horrendous sums without any problems and without anyone caring where the money comes from. But woe betide you want to pay out..I'm done with these scammers anyway.
This post has been translated automatically
SlotV Security Check untenable for 8 days no account access!
Nobody has liked this post so far
Yes, but that is exactly what should be prevented. And strictly speaking, the casinos are not allowed to accept these horrendous sums without checking where the money comes from. In the meantime, they are obliged to carry out a check from a certain deposit amount. It's even in their terms and conditions. Anyone who doesn't check is therefore violating their own regulations.
Read times the judgments, what can happen if there are delays. Why did the casinos have to pay a fine and refund money to customers? Because they did not ask, and thus did not fulfill their social responsibility and neglected money laundering prevention
By the way, this Source of Wealth has already existed since 2012. It was only treated stepmotherly and was implemented by a few casinos. Only at the end of last year after the verdict against some casinos (including Videoslots) it became more current. And since the introduction of the alternative dispute resolution bodies and especially the ruling in the summer against Coral Ladbrokers are warned what a failure can mean.
Totoro has already written this correctly. Everyone is crying out for responsible gaming. Now it is implemented and is guaranteed to help many people. Sure, first annoying and have me, before I've dealt with it intensively times, even upset about it, but at some point you will be grateful about it
This post has been translated automatically
SlotV Security Check untenable for 8 days no account access!
Nobody has liked this post so far
Responsible play with payout request all clear. Super written cough cough...
This post has been translated automatically
SlotV Security Check untenable for 8 days no account access!
Nobody has liked this post so far
Then maybe I expressed myself wrong... they are actually obliged to request documents from a certain Deposit amount. That most casinos request it only at withdrawal, you're right, that is of course not correct and has nothing to do with responsibility
This post has been translated automatically
SlotV Security Check untenable for 8 days no account access!
Nobody has liked this post so far
Maybe you should just try thinking a few steps ahead.
Let's formulate an example: player A is trying to Deposit at casino B. Casino B wants to be cleared up about the origin of the money before it comes to the game and asks player A. Player A has 2 options: drop his pants and wait until Casino B has checked, or play at Casino C, D, E, F, etc. etc., who may not look too closely and only ask in the event of a payout.
How would you as player A decide? How would you as casino B compensate for the resulting competitive disadvantage vis-à-vis casino C ff
When will Player A be more likely to submit the required forms? As in the deposit scenario described above, or in the case of a withdrawal?
Not to mention that the administrative burden in case of Verification after deposit would be immense, considering the bulk of smaller deposits. Sure, you can try to launder money from illegal transactions in increments of 50 or 100, but who wastes their time with such peanuts?
This post has been translated automatically
SlotV Security Check untenable for 8 days no account access!
Nobody has liked this post so far
first of all the message that my account since today for the second time and officially legitimized!
I would like to emphasize that my deposits were not very high, but I have won more than lost. The strange thing is, when after again a nice sum ( related to my renewed Deposit ) was on my account this step was taken.
Already with the first legitimation were vorarb, as already described by me documents sent in and the legitimation went fast from statten. But now all at once gas bills or electric bills were demanded that are not older than 4 months! This is quite violent, because I get, for example, only once a year a statement and then I was lucky that I still have found one of my office was shortly before the expiry of the 4 months! The alternative would be a bank statement, but my bank is 400 km away ( have several accounts ).
phone bills, or normal bills from services are probably not accepted since new! Is new to me, did you know that?
As already mentioned here, I find it anyway an absurdity that you can deposit directly in "licensed" casinos without legitimizing!
This is not a big effort at all and all move there on safe legs. Why it is not made we can think of all yes!
The whole thing is now done after 9 days (except in frankcasino) since the gentlemen probably need what more time!
Nerves it has cost me many.
I do not want to talk bad about the casino, at least the payouts were processed very quickly before!
This post has been translated automatically
SlotV Security Check untenable for 8 days no account access!
Nobody has liked this post so far
No for the casino it was not! As I said I had to trouble MuchBetter to issue me an official document!
It was demanded something that does not exist! Chicanery ?
By the way, to muchbetter: People watch out because you can lose the overview even faster. The limits for deposits are free there is no Trustly that says they have reached their daily limit.
This post has been translated automatically
SlotV Security Check untenable for 8 days no account access!
Nobody has liked this post so far
I do not find. Example: Hannes Meier, 20 years old, has seen in the stream how Twitcher XYZ has won 20,000 euros at BoD. Hannes takes 20 euros from his social welfare and gets a Paysafe card at the grocery store where his daddy usually buys canned beer. Hannes creates an account at the wild casino and makes a deposit with the 20 euros. When the casino first wants to verify him, which in 99 out of 100 cases won't work right away, Hannes might think twice and buy a game at steam. The casino then looks down the tube and does not get the money from Hannes. In 90 out of 100 cases, there is never a payout, so why go to the trouble of Verification? Especially since you would scare the gambler in advance with this bureaucracy.
This post has been translated automatically