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Online Casinos in general: Since Slotwolf no longer exists, Lucky Hunter....

Topic created on 10th Jun. 2025 | Page: 1 of 1 | Answers: 3 | Views: 97
Barlouny
Visitor
Moin,

i actually had mixed feelings and once again fell for bonus conditions.
Unfortunately, Slotwolf no longer exists and is now called Lucky Hunter. I simply deposited €20 with them with 100% and 10-15 free games.

I'm actually lucky in the casino. At Live Lightning Roulette I tried to push the whole thing up for Wagern. I had to wager €600 and the 10-15 free games
unfortunately only gave me around €12. Anyway, I had found my luck there. On the 3 came 700x I had them on 1€ boom zack 700€. Perfect.

It was really easy to choose a slot to wager my €600. Anyway, I still had 500-550€ afterwards and on the last spin this shrank to 100 or 99€ because I had spun 1x more. I was surprised, but I already knew that.

I find the one after that much more interesting and now I ask myself... Why is there a Welcome bonus?

I just had to verify myself, etc. You know everything. Everything done. I spoke to customer service again to see if there really is such a tough bonus condition, they confirmed it and advised me to withdraw the €99. I tried to do this SEVERAL times after verification. Everything was rejected.

With one advisor I had to fill out something in my profile, with the other I was ASSURED that yes, I should try again now.
I downloaded all the conversations as a precaution.

The last attempt to pay out the €99 was canceled this time and not rejected. That made me skeptical. I could only see €20 left in my account. So my depositor.
Customer service asked why I now have €20 and no longer the €99.

Their answer is now The entire bonus amount will be canceled if the customer violates the Maxbet rule. Please note that the maximum bet allowed with an active bonus is 5 EUR or the equivalent in other currencies.

I have no idea what they are trying to tell me. However, I assume that they mean my 10-15 FreeGames with the 12€. Do I understand correctly that I am allowed to spin 5x on 1€ and then have to cancel it? I mean, I have completely wagered the €600. What do they want from me xD?



Anyway, I miss Slotwolf in this sense and can only say.... Hands off Lucky Hunter!
I only went there anyway because I wanted to play Lightning Roulette.

This post has been translated automatically

gamble1
Icon
Hey Barlouny, welcome to the forum!

The €5 max bet means that you are not allowed to bet more than €5 on a single spin during an active bonus. This applies to Risk bets as well as feature purchases or normal spins that exceed €5.

The Live Casino is also additionally regulated by many providers in connection with bonus conditions.

I would recommend that you ask support exactly where and when you are supposed to have violated the terms and conditions.


This post has been translated automatically

Harald_B
Amateur
probably bet more than 5€ at lightning Roulette?

This post has been translated automatically

zocker0815
Expert
you have placed a higher bet than €5 per round in either slots or live games...

give you a Tip for playing casinos from the DAMA group or Hollycorn...... I have already violated the bonus conditions with 50€ spins, but they still paid out my 500€ with an email telling me to pay more attention to the 5€ Max Bet Rule next time...

at every other casino (e.g. like yours now) everything is canceled...

of course this is not an invitation to violate the Bonus terms, but I wanted to give an example of how ruthless they are

This post has been translated automatically

Hot Topics10th Jun. 2025 at 12:22 pm CEST

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