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Online Casinos in general: Platincasino.com - New domain/site? (Page 12)

Topic created on 28th Nov. 2022 | Page: 12 of 19 | Answers: 184 | Views: 26,589
KayRONALDOne
Rookie

KayRONALDOne wrote on 06/12/2022 at 17:50: Hello everyone,
i have been reading along for a while
But now have the following problem at Platincasino .com
My payout is on waiting since Sunday 19:56 and in the chat I am only put off.
"The withdrawal will be processed as soon as possible by our specialist department"
It's quite unusual because usually the money is posted after 24std.

Thanks in advance

I continue to be put off in chat

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frapi07
Expert

gamble1 wrote on 08.12.2022 at 09:26

With Platin it is simply an interaction there they can pay out still so fast if one must run constantly its Cashback behind and with the smallest error not even one info gets one feels simply as a customer not estimated there I the impression have the only person where itself really trouble gives in the store is the manageress

I know exactly what you mean. I find it an outrage. They haven't had the problem recently and don't care. At first I thought that they have no or very few programmers who could fix the problem, but by now I don't think so anymore, since they had time to build a German site. They don't see this as a bug, but as a feature, because this bug has only advantages for them. Will not estimate how many players do not complain and so give away money.

Fariin76 wrote on 08.12.2022 at 10:16: What I think of Platin, I may not even say. 😡

After I didn't get my 600€ a few years ago, I never played there again.

Now Platin has moved and I have used the 20 fs for the move.
Well, what to say.... I have managed to implement it and 100 € to pay out there.

But I can't pay out because they don't accept my account statement for verification.
It's not like I was not verified on the old domain...... 😡

Already 4x I uploaded the. 3x disappeared from the documents and support says I never uploaded anything
Tried again, was rejected.

Live chat no longer exists. I had to wait 2/3 days for the last answer.
The account statement is the same (of course only current) that I have uploaded on the old domain
Without words!





Just stay stubborn and keep sending the documents. But for this you have to be patient. The money will not disappear into thin air and 100€ is not 5000€ now. The 100€ is not worth any excitement

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Fariin76
Amateur

frapi07 wrote on 08.12.2022 at 11:11 am

Just stay stubborn and keep sending the documents. But for this you have to be patient. The money will not disappear into thin air and 100€ is not 5000€ now. The 100€ is not worth any excitement

Ne that is true. But 100€ is 100€. and I would like to have it.

I've already waived 600€ at that time.
I do not see at all.

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kleo7777
Experienced
I have this morning times an email to the vip support written and Nachgefragt why my payout of lachhaften 19.40 euro since last Friday on waiting and why I can not pay in by bank again! Between it went yes.....answer I have none only an email that the 19 euros will be transferred

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Hidaruma
Top Member

kleo7777 wrote on 08.12.2022 at 11:41 clock: I have This morning times an email to the vip support written and Nachgefragt why my payout of lachhaften 19.40 euro since last Friday on waiting and why I can not pay in by bank again! Between it went yes.....answer I have none only an email that the 19 euros are transferred

You pay out 19 flakes? Respect, I'm long gone from:D

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Donnie
Expert

Hidaruma wrote on 08/12/2022 at 13:28

You pay out 19 flakes? Respect, I'm long gone from that:D

For example, if you don't win anything for months and you think you can't increase your balance anymore and you don't want to lose everything again why not pay out 19€!!!

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Fariin76
Amateur
I don't think there's anything wrong with that either.
If you manage to implement FS, you're already happy.

And for 20 € you can e.g. what go refuel
In this day and age, you can use every cent...

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Hidaruma
Top Member
No one has said that this is reprehensible. Makes little sense in my eyes^^

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Der_Puppenspieler
Amateur

Fariin76 wrote on 08.12.2022 at 13:52: I find there also not reprehensible.
If you manage to implement FS, you are already happy.

And for 20€ you can e.g. what go gas
In this day and age, you can use every cent...

If you can use every cent anyway, you should not even play

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KayRONALDOne
Rookie
My payout was confirmed this morning and has now been transferred.

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