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Online Casinos in general: Platincasino Bonus Error ! (Page 2)

Topic created on 06th Aug. 2022 | Page: 2 of 4 | Answers: 30 | Views: 4,766
Anonym

Peter8 wrote on 06.08.2022 at 23:59: A max cashout should already be apparent
Find you both is entitled to the money and hope gj can make there what for you 2

Good luck

Platinum some love the store and most hate it haha iwie läufts halt at Platin
I guess they are doing something right, just wonder what it is

Maybe the advertising on P Hub? Lol
Wad a store 🤣

My Platin career has lasted there a whole 1 week, when I saw what's going on there support, faulty Cashback, I was out of there🤣

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evopower140
Expert
A mach that would be total nonsense with the bonus because who pays 200 to waggern 12000 he can make a maximum of 300 plus that would be the worst bonus since there are online casino

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LittleFu
Amateur
I am also considering closing my account there.
The perceived pain threshold has been reached, and now also this
Heck-meck with false bonus limits.
Since I have Platin status only deposited, never paid out.

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Niroht
Experienced

evopower140 wrote on 07.08.2022 at 06:45: Ein mach that would be total nonsense with the bonus because who pays 200 to waggern 12000 that he can make a maximum of 300 plus that would be yes the worst bonus since there is online casino

Thank you ✌️. I see it the same way

If the condition with the max cashout of 500€ had been clearly evident, I would not have deposited.
Anything else would be monetary suicide, since it is known that a conversion of x30 on Deposit and bonus is not a no-brainer.

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gamble1
Legend
Write to VIP support or ask someone from GJ for help the bonus did not have max cashout I looked extra before depositing because it just comes to errors

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WithoutWings
Top Member
Now they have sent me a Verification of an account that they have already verified x times even though I don't even have a withdrawal... for whatever reason ...

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WithoutWings
Top Member
thank you very much for your email.

Terms and conditions are available at the time of deposit. They can be viewed at any time before the transaction is completed. By transferring the Deposit you agree to the terms and conditions.

Thank you for your cooperation and understanding.

If you have any further questions, please do not hesitate to contact us by mail or chat.

With kind regards


This is the answer from the casino... That's an outright lie! Because the terms and conditions were only available after the deposit.

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gamble1
Legend
WithoutWings wrote on 07/08/2022 at 16:04: thank you for your email.

Terms and conditions are available at the time of deposit. They can be viewed at any time prior to completing the transaction. By transferring the Deposit you agree to the terms and conditions.

Thank you for your cooperation and understanding.

If you have any further questions, please do not hesitate to contact us by mail or chat.

With kind regards


This is the answer from the casino... This is a complete lie! Because the terms and conditions were only available after the deposit.


So would there really times someone from Gj inquire let for one you see the conditions for the bonus only when this is activated (unless you have now times got an email) and for another it can not be that one half has the bonus without restrictions and the other half already


This has never been with Platin and even if it sounds stupid now, it only sounds like an excuse because you want to save money

Apart from that it would be new to me that there are restrictions for the Max Cashout at Platin except for free spins and beyond that there was already such a problem a few days ago

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WithoutWings
Top Member
1. I have the e-mail and it clearly says nothing about restrictions.

2. Julian knows about it, let's see what comes around.

3. Clearly there was a mistake of the casino. Some here in the forum have paid out with the bonus also 4-digit and had no restriction just like my partner where I have made extra again a screen that they had this restriction also not. Even if they have limited some players which would be very questionable in itself it should have been in the email and that's just not so

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evopower140
Expert
Have the mail also have also used the bonus only won nothing but this was not limited is nothing in the email

And with game change I look as what must still be wagged then there is normal maximum unwandlungs amount in real money and a number that stood with me also nix

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