just received an email from Bwin (after over 3 years of membership) that my account has been permanently closed (under the terms of service).
However, I was not given a reason
When asked on Live Chat it was only said :
"Oh dear ok, there is only noted, account closed due to company decision. I.e. we can tell you nothing more specific about it except that the responsible department has decided to close your account and not to reopen this"
Hence the question: are several people affected? And most importantly, why close an active account that has been active for years for no reason?
I don't understand the point. I don't know how my RTP was there but even if I got more out than I deposited, it is unwise to block such people because sooner or later the casino wins anyway?
And so you just lose players...Very funny.
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M****8
Forum posts:124Member has been banned
Groundless blocking at BWIN
27th Sep. 2020, at 12:32 am CEST#4
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Christian1337 wrote on 26.09.2020 at 10:59 am: I do not understand the sense. I do not know how my RTP was there but even if I got more out than deposited, it is unwise to block such people because sooner or later the casino wins anyway ?
And so you just lose players...Very funny.
Ging me at Mr. Green also so locked from one day to the next
Christian1337 wrote on 09/26/2020 at 00:06: Hi guys,
just received an email from Bwin (after over 3 years of membership) that my account has been permanently closed (under the terms of service).
However, I was not given a reason
When asked on Live Chat it was only said :
"Oh dear ok, there is only noted, account closed due to company decision. I.e. we can tell you nothing more specific about it except that the responsible department has decided to close your account and not to reopen this"
Hence the question: are several people affected? And most importantly, why close an active account that has been active for years for no reason?
Best regards,
Christian
was the same for me, about 3 months ago, simply closed without justification! When asked, received the answer that it was a "corporate policy decision"! Had to the topic also run a thread at Gamblejoe!
lance8411 wrote on 28.09.2020 at 01:23 Clock
went me the same way, about 3 months ago, without justification simply closed! When asked, got the answer that it was a "company policy decision"! Had to the topic also run a thread at Gamblejoe!
The thread I have unfortunately not found in the rough rummaging. Have you received your credit? have on all Bwin sites (Bwin, sportingbet, partycasino, gamebookers) about 500 euros lie and make me really worried about it.
Christian1337 wrote on 09/26/2020 at 00:06: Hi guys,
just received an email from Bwin (after over 3 years of membership) that my account has been permanently closed (under the terms of service).
However, I was not given a reason
When asked on Live Chat it was only said :
"Oh dear ok, there is only noted, account closed due to company decision. I.e. we can tell you nothing more specific about it except that the responsible department has decided to close your account and not to reopen this"
Hence the question: are several people affected? And most importantly, why close an active account that has been active for years for no reason?
Best regards,
Christian
I had the same problem about 6 months ago. Was simply terminated after about 2 years of membership. When asked in chat I was told "suspicious activity, please just create a new account". Yes yes, and then to come in case of a payout with duplicate account, no thanks...
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Anonym
Former Member
Groundless blocking at BWIN
28th Sep. 2020, at 12:23 pm CEST#9
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genrix wrote on 09/28/2020 at 12:05 PM
I had the same problem about 6 months ago. Was simply cancelled after about 2 years of membership. When asked in chat I was told "suspicious activity, please just create a new account". Yeah yeah, and then to come up with duplicate account in case of payout, no thanks...
That's right. Fortunately there are other good casinos where you can play. Fortunately, you do not have to rely on such as Bwin.
I had the same problem about 6 months ago. Was simply cancelled after about 2 years of membership. When asked in chat I was told "suspicious activity, please just create a new account". Yeah yeah, and then to come up with duplicate account in case of payout, no thanks...
At least you got some justification. And I was again "politely" reminded that I should NOT re-register because then my balance would be confiscated.
I must actually say that so far I was always satisfied with bwin, but that now without a reason to call I find already impudent.
Groundless blocking at BWIN
Nobody has liked this post so far
just received an email from Bwin (after over 3 years of membership) that my account has been permanently closed (under the terms of service).
However, I was not given a reason
When asked on Live Chat it was only said :
"Oh dear ok, there is only noted, account closed due to company decision. I.e. we can tell you nothing more specific about it except that the responsible department has decided to close your account and not to reopen this"
Hence the question: are several people affected? And most importantly, why close an active account that has been active for years for no reason?
Best regards,
Christian
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Groundless blocking at BWIN
Nobody has liked this post so far
This post has been translated automatically
Groundless blocking at BWIN
Nobody has liked this post so far
And so you just lose players...Very funny.
This post has been translated automatically
Groundless blocking at BWIN
Nobody has liked this post so far
Ging me at Mr. Green also so locked from one day to the next
This post has been translated automatically
Groundless blocking at BWIN
Nobody has liked this post so far
This post has been translated automatically
Groundless blocking at BWIN
Nobody has liked this post so far
was the same for me, about 3 months ago, simply closed without justification! When asked, received the answer that it was a "corporate policy decision"! Had to the topic also run a thread at Gamblejoe!
This post has been translated automatically
Groundless blocking at BWIN
Nobody has liked this post so far
The thread I have unfortunately not found in the rough rummaging. Have you received your credit? have on all Bwin sites (Bwin, sportingbet, partycasino, gamebookers) about 500 euros lie and make me really worried about it.
This post has been translated automatically
Groundless blocking at BWIN
Nobody has liked this post so far
I had the same problem about 6 months ago. Was simply terminated after about 2 years of membership. When asked in chat I was told "suspicious activity, please just create a new account". Yes yes, and then to come in case of a payout with duplicate account, no thanks...
This post has been translated automatically
Groundless blocking at BWIN
Nobody has liked this post so far
That's right. Fortunately there are other good casinos where you can play. Fortunately, you do not have to rely on such as Bwin.
This post has been translated automatically
Groundless blocking at BWIN
Nobody has liked this post so far
At least you got some justification. And I was again "politely" reminded that I should NOT re-register because then my balance would be confiscated.
I must actually say that so far I was always satisfied with bwin, but that now without a reason to call I find already impudent.
This post has been translated automatically