I need help!!! I have deposited some time ago several times with the bank account of my mother (which she had allowed me!) Per Klarna SOFORT or by Giropay! & last time I had to verify it and let her write a permission that helped me get my payout and at the time I was confirmed by the support there several times in the chat that can and may Deposit again in the future with the bank account!!!! Since it was now confirmed and allowed and my mother verified.... AND now I had deposited several times with their account account and finally won 457.09€ and wanted to pay out directly everything but it was rejected several times ... I'm there directly again the Live Chat and have asked where the problem is and then the live chat employee then said that I should verify my mother and she would have to allow me again in writing that I with her bank account there at instantpay casino deposits with the date of the day ... I did directly and then let it rest for the next 2-3 days ..
And today I thought I'll check because the payout of 457.09 € did not arrive until today ... earlier I had requested the payout again ... then came the request by email that I should upload documents upload so that my money is paid out
I just logged into instantpay casino and see that the payout of 457.09 € was rejected AND I would only have 20 € credit available for withdrawal!!!!????
IF they now refund the deposits from my mother's bank account even though it has been verified and support has confirmed to me several times that I could still continue to make future deposits through her bank account. I would like you to refund ALL deposits made so far that came from my mother's bank account immediately!!!
The first once tell it is OK and then delete it is not okay! Den with their support team one does not know what the other makes!
Muschmusch wrote on 29.05.2022 at 17:29: I need help!!! I deposited several times ago with my mother's bank account (which she allowed me to do!) Per Klarna SOFORT or via Giropay! & last time I had to verify it and let her write a permission that helped me get my payout and at the time I was confirmed by the support there several times in the chat that can and may Deposit again in the future with the bank account!!!! Since it was now confirmed and allowed and my mother verified.... AND now I had deposited several times with their account account and finally won 457.09€ and wanted to pay out directly everything but it was rejected several times ... I'm there directly again the Live Chat and have asked where the problem is and then the live chat employee then said that I should verify my mother and she would have to allow me again in writing that I with her bank account there at instantpay casino deposits with the date of the day ... I did directly and then let it rest for the next 2-3 days ..
And today I thought I'll check because the payout of 457.09 € did not arrive until today ... earlier I had requested the payout again ... then came the request by email that I should upload documents upload so that my money is paid out
I just logged into instantpay casino and see that the withdrawal of 457.09 € was rejected AND I would only have 20 € credit available for withdrawal!!!!????
IF they now refund the deposits from my mother's bank account even though it has been verified and support has confirmed several times that I could still continue to make future deposits through her bank account. I would like you to refund ALL deposits made so far that came from my mother's bank account immediately!!!
The first tell it is OK and then delete it is not okay! Den with their their support team one does not know what the other makes!!!
Meal,
yes, nice crap, so first I can only advise you - for the future - not to take the statements of support staff (in live chat) too seriously; in fact, often sit there listless and / or incompetent people who like to tell you something, which turns out afterwards as maybe only half true.
About the bank account thing; well, okay, I don't know the terms and conditions, but as a rule it says somewhere, something about "accounts that are used for deposits must be in the name of the player"; something like that. Now it went well once, you have verified your mother as the account holder and a confirmation from her... So far so good, but why do you continue to deposit from an account that is not in your name - statements from the live chat or not - at the latest after the fidgeting the first time you could have noticed that this could perhaps cause trouble again in the future?
I think but times that you probably can not help the moderators, for lack of contact person (?)...
If you want all your deposits back, then you have to write them that way and then deal with them. How good (or bad) are the chances that your will happen? One does not know.
Muschmusch wrote on 29.05.2022 at 17:29: I need help!!! I deposited several times ago with my mother's bank account (which she allowed me to do!) Per Klarna SOFORT or via Giropay! & last time I had to verify it and let her write a permission that helped me get my payout and at the time I was confirmed by the support there several times in the chat that can and may Deposit again in the future with the bank account!!!! Since it was now confirmed and allowed and my mother verified.... AND now I had deposited several times with their account account and finally won 457.09€ and wanted to pay out directly everything but it was rejected several times ... I'm there directly again the Live Chat and have asked where the problem is and then the live chat employee then said that I should verify my mother and she would have to allow me again in writing that I with her bank account there at instantpay casino deposits with the date of the day ... I did directly and then let it rest for the next 2-3 days ..
And today I thought I'll check because the payout of 457.09 € did not arrive until today ... earlier I had requested the payout again ... then came the request by email that I should upload documents upload so that my money is paid out
I just logged into instantpay casino and see that the payout of 457.09 € was rejected AND I would only have 20 € credit available for withdrawal!!!!????
IF they now refund the deposits from my mother's bank account even though it has been verified and support has confirmed to me several times that I could still continue to make future deposits through her bank account. I would like you to refund ALL deposits made so far that came from my mother's bank account immediately!!!
The first once tell it is OK and then delete it is not okay! Den with their their support team one does not know what the other does!!!
Why not just deposit with their own account? There will always be problems from a foreign account
Falcon wrote on 29.05.2022 at 18:06
Why not just Deposit with your own account? There will always be problems from someone else's account
Since I manage her online banking for her because she is not familiar with 60 and is not interested in learning it, I deposited with it.
I currently have unfortunately no online banking therefore not with my account
This post has been translated automatically
Anonym
verified
Former Member
Experience with instant Pay casino
29th May. 2022, at 06:38 pm CEST#6
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Liked this post: Anonym
A written authorization is not sufficient in this case. According to my knowledge, you need an official notarial power of attorney certificate.
I had already written something to you in the chat corner about the MGA, without knowing which casino you are dealing with. In your case The POGG is responsible for conflicts.
https://thepogg.com/all-complaints/
But they will probably not be able to help you in this case , because you do not have an official certificate of authority
Experience with instant Pay casino
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Have me at Instant Pay Casino seite times looked around
Seem to be serious
Malta license
Enough Deposit and withdrawal options
24 hour support
Account Verification also seems to be normal
The only thing that bothers me withdrawal by bank transfer min 500 euros
Has anyone already with this. Casino experience made?
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Experience with instant Pay casino
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Hanshanshans
And today I thought I'll check because the payout of 457.09 € did not arrive until today ... earlier I had requested the payout again ... then came the request by email that I should upload documents upload so that my money is paid out
I just logged into instantpay casino and see that the payout of 457.09 € was rejected AND I would only have 20 € credit available for withdrawal!!!!????
IF they now refund the deposits from my mother's bank account even though it has been verified and support has confirmed to me several times that I could still continue to make future deposits through her bank account. I would like you to refund ALL deposits made so far that came from my mother's bank account immediately!!!
The first once tell it is OK and then delete it is not okay! Den with their support team one does not know what the other makes!
This post has been translated automatically
Experience with instant Pay casino
Liked this post:
dersawen, 
Muschmusch
Meal,
yes, nice crap, so first I can only advise you - for the future - not to take the statements of support staff (in live chat) too seriously; in fact, often sit there listless and / or incompetent people who like to tell you something, which turns out afterwards as maybe only half true.
About the bank account thing; well, okay, I don't know the terms and conditions, but as a rule it says somewhere, something about "accounts that are used for deposits must be in the name of the player"; something like that. Now it went well once, you have verified your mother as the account holder and a confirmation from her... So far so good, but why do you continue to deposit from an account that is not in your name - statements from the live chat or not - at the latest after the fidgeting the first time you could have noticed that this could perhaps cause trouble again in the future?
I think but times that you probably can not help the moderators, for lack of contact person (?)...
If you want all your deposits back, then you have to write them that way and then deal with them. How good (or bad) are the chances that your will happen? One does not know.
This post has been translated automatically
Experience with instant Pay casino
Nobody has liked this post so far
Why not just deposit with their own account? There will always be problems from a foreign account
This post has been translated automatically
Experience with instant Pay casino
Nobody has liked this post so far
Since I manage her online banking for her because she is not familiar with 60 and is not interested in learning it, I deposited with it.
I currently have unfortunately no online banking therefore not with my account
This post has been translated automatically
Experience with instant Pay casino
Liked this post: Anonym
I had already written something to you in the chat corner about the MGA, without knowing which casino you are dealing with. In your case The POGG is responsible for conflicts.
https://thepogg.com/all-complaints/
But they will probably not be able to help you in this case , because you do not have an official certificate of authority
This post has been translated automatically
Experience with instant Pay casino
Liked this post:
RiverSong
Just out of interest, why do you have "unfortunately no online banking at the moment" ?
That is actually something that one has or just not.
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