No closed during verification. Had successfully uploaded ID and then sent a usage bill twice to no avail (which was a one month old cell phone bill - all ok)... and then just got the message that due to management decision my account was closed. But I do not get the opportunity to clarify - it's really all flawless with me...
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m****9
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Europa Casino
16th Apr. 2019, at 11:01 pm CEST#14
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Can have different reasons, but since the account was "only" closed during the Verification, the information in the profile did not match the information on your documents! Have you tried to reach the support peer email because at least the reason for the account closure is owed to you EUROPACASINO!
Yes, I tried that several times. Three times the answer was "management decision" and then no answer at all. But the data must really fit? I do not know what can be wrong
I was also in the Europ Casino once registered, had also already deposited there. However, that was years ago and I then got what is also years ago an email from them. It said that they are sorry, but I can no longer play there because Europa Casino is withdrawing from the German market. Maybe that's why you get nothing and hear nothing more from them?
Falko wrote on 16.04.2019 at 23:20: I was also registered in the Europ Casino once, had also already deposited there. However, that was years ago and I got then what is also years ago an email from them. It said that they are sorry, but I can no longer play there because Europa Casino is withdrawing from the German market. Maybe that's why you get nothing and hear nothing more from them?
Ehm Falko, have you ever read through the thread properly?
Yes that Chrissili80 has played there in the Europa Casino with a No Deposit then has won, now her win is not paid out, nothing more from the casino hears and now wonders what the reason could be.
Mr_Santoro wrote on 19.04.2019 at 22:23: Does that mean away from Europe casino???
Ask but times in the chat or by email, whether that is still so that you can not play there if you live in Germany. I have then received an email from them, where the same was in it.
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Ehm Falko, have you ever read through the thread properly?
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Ask but times in the chat or by email, whether that is still so that you can not play there if you live in Germany. I have then received an email from them, where the same was in it.
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