Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: DrückGlück Support offline?!???

Topic created on 16th May. 2022 | Page: 1 of 5 | Answers: 46 | Views: 9,542
89lina
Hi have times a question, for 3 days I try to contact the live chat.neither by email,nor in the chat someone answers me.
I have made a Deposit and the associated bonus is not credited.now I have left more than 10 messages,but I just do not get a response.


Funny is that in the chat window is" response time less than an hour" as I said, now waiting for 3, almost 4 days
Can not be.what do you do now? nothing?!?!

Vllt knows someone here more, what is going on with them.or can give me an answer to my question (s).

Lg

This post has been translated automatically

Eckbert
Amateur
I can help you. DrückGlück and all other Titanium Brace casinos that operate in Germany have this so-called "Live Chat" that responds on average after 2 -5 days with copy paste. The e-mail address of Drückglück which is given on their site with support@drückglück.de does not work. It works only support@drueckglueck.de so the ü written in ue. However one gets there only a Bot answer that Drückglück.com and .de is in liquidation. Anyway, I would be interested and I also hope for an answer on the part of the Admins on why one indicates Drückglück, Swift Casino have a Live Chat and especially at Drückglück, that they have an e-mail. If these casinos supposedly have a live chat, then a live soccer game that is going on right now but won't be aired for 3 days is also live!!!? Please fix this dear Gamble Joe team, this is an imposition to have the fastest contact only after about 3 days and then get copy paste. For each additional response again 3 days...... nothing to say

This post has been translated automatically

Bluff
Expert
This Live Chat is the absolute horror

This post has been translated automatically

Eckbert
Amateur
It would be nice if an admin takes care regarding my post. THANKS

This post has been translated automatically

roccoammo11
Expert
for this there is an extra thread improvement suggestions eg ...
has still no one answered you? can write to the always helpful caro & ask nicely if she can help or submit a complaint about page xy ein.zahl afterwards best no longer there! a live support is worth a lot if you have not only interns at the other end..drück you the fingers that soon someone responds & you get your bonus

This post has been translated automatically

Caro
Expert
Hi Eckbert, I must have missed your post. Sorry!

i just wrote to you via communicator.

This post has been translated automatically

Fofinha82
Expert
There is never one available, need help from them and no one gives me an answer.has anyone already at Euromania auszahlen lassen?I had already one but now there is something I do not understand.I have made a screenshot if I can help one

This post has been translated automatically

checker72
Hello, I also have a problem with drückglück. Hello caro can you help me too. I wanted to withdraw money, so I should upload documents again, I did and were verified. But this note in the withdrawal process is still there, so I can not pay out anything

This post has been translated automatically

Caro
Expert
Hi checker72, sent you a message via communicator.

This post has been translated automatically

Erzounbeat
Hey caro I also have a big problem with push luck it just does not answer from the back and I want to pay me money I am veriefieziert etc.. But it just does not happen's... I would be very grateful for your help lg

This post has been translated automatically

Hot Topics22nd Jun. 2024 at 09:13 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately