Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Does anyone know Vulkanvegas?

Topic created on 28th Dec. 2021 | Page: 1 of 2 | Answers: 13 | Views: 4,599
Hanshanshans
Expert
Hello all. Had a look at Vulkanvegas. Well rated by Casinoguru. I got out of 50 Dead or Alice free spins (was given when registering) just under 5 euros and made Cash Noire about 75. Turnover condition was also only 3 times bonus win.
Wanted to pay out the then (little things make also crap). Before the payout, however, a Deposit is necessary. Ok, was worth a dime to me. Had to upload documents because of Verification (well, you can argue for 75 euros about it). But also everything brav made,Support meant, were so far in order, should now take 1-3 days.
Now my question
Does anyone have experience with Vulkanvegas? Are here unfortunately absolutely unknown

This post has been translated automatically

Hanshanshans
Expert
Oh well, if someone knows them, do they pay out gracefully or is there, for 75 euros, possibly a Verification marathon waiting for me?

This post has been translated automatically

Krabbenburger
Experienced
Hanshanshans wrote on 28.12.2021 at 22:49: Oh well, if anyone knows them, do they pay out without complaint or is there, for 75 euros, possibly a Verification marathon waiting for me?

My experience so far has been good . Payouts have always arrived.
After I sent the standard documents they still wanted a selfie with ID
If they want that from you make sure that the ID data are legible.

This post has been translated automatically

Hanshanshans
Expert
They wanted the full program, i.e. ID and selfie, bank statement and proof of address. As I said, support said that the things would be ok.
Thank you in any case for the answer.

This post has been translated automatically

v****t
I play there since at Platin after 01.7, all was made. Unfortunately, there is no BOD and LOD. But they have good bonus things every week 150% and so. Most of the time I do not make it of course to payout but some times already. Payouts often take a long time sometimes up to 5 days very rarely it comes after 1-2h but always

This post has been translated automatically

denyo123
Experienced
funny that the search at Gamblejoe spits out nothing about it. There were actually already several threads on the subject of Vulkan Vegas. Via Google search I found the following threads:

https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/vorsicht-vor-vulkan-vegas-121379/

https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/vulkan-vegas-finger-weg-215838/

https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/betrug-bei-vulkan-vegas-235187/

Do not know now how representative the contributions are. But if they have a good rating at Guru, they are usually good casinos

This post has been translated automatically

Julian
Elite
denyo123 wrote on 29.12.2021 at 09:30: funny that the search at Gamblejoe spits out nothing about it. Was actually already several threads on the subject of Vulcan Vegas. I found the following threads via Google search:

https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/vorsicht-vor-vulkan-vegas-121379/

https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/vulkan-vegas-finger-weg-215838/

https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/betrug-bei-vulkan-vegas-235187/

Do not know now how representative the contributions are. But if they have a good rating at Guru, they are usually good casinos

Hey denyo123,

We are currently adjusting the search function a bit, so the search function in general is currently on display.
Will be available again soon.

This post has been translated automatically

denyo123
Experienced
Julian wrote on 12/29/2021 at 09:55 AM
Hey denyo123,

We are currently adjusting the search function a bit, so the search function in general is currently on display.
Will be available again soon.

Okay all clear. Thanks for the info Julian

This post has been translated automatically

Hanshanshans
Expert
So, short update:
Money was on it this morning. I'm impressed, that was fast. So far, clearly, thumbs up.

This post has been translated automatically

Hanshanshans
Expert
Another update, unfortunately this time in the other direction:
Had an email from Vulkanvegas this morning, 50 freespins for "Riza Infinity Reels" for in my case second Deposit of at least 10 euros. Without any further hints ( Wager, etc.).So, pressed the "deposit now" button in the email, paid 10 Euro... No Freespins...
Support contacted, course of conversation sensuously:
"Hello, 10 euros deposited, no freespins "

"You must first activate the offer "

"Ahso"- looked it up, no offer there-
"There is no offer"

"I will activate the offer, if you make a deposit now you will get the freespins"

"But then I have to make the third deposit, please activate the offer manually for me, that works with other providers too (is really no problem with other providers, here a thumbs up for the LocoWin support, they are really good)

"This does not work"

-A little more back and forth writing-

"Then let's do it like this, you stop all (advertising) communication with me, I end my Vulkanvegas career with a plus of about 50 euros, which the competition is certainly happy about."

"I will forward this ( discontinuation of advertising) to the appropriate department."

This is how you successfully scare away customers.

This post has been translated automatically

Hot Topics4th May. 2024 at 06:05 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately