casino offers me money if i drop unresolved complaint
31st Mar. 2024, at 05:58 pm CEST#32
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Max1989 wrote on March 31st, 2024 at 10:29 am:
Thank you for your reply
and why I am writing this here
Because I don't know my way around forum threads so well and I thought if I'm already here just write
try to use the right forum next time
All good as long as it does not disturb the TE from the thread and does not deviate too much over several pages, nobody usually says anything was just a nice hint from me and should not sound like forum police
casino offers me money if i drop unresolved complaint
31st Mar. 2024, at 07:53 pm CEST#33
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fowi30 wrote on 31.03.2024 at 15:07: thanks for the numerous answers.
i have now written to them that I would drop the complaint for 1000 euros
let's see how they react
i'll just gamble like in the casino
an update when the time comes, please.
i'm really curious to see how this will continue and end.
All good as long as it doesn't bother the TE from the thread and doesn't deviate too much over several pages, nobody usually says anything was just a nice hint from me and shouldn't sound like forum police
i see what you mean.
I am of the same opinion
Otherwise it gets pretty confusing if everyone asks questions like me where no questions are asked 🤐
casino offers me money if i drop unresolved complaint
31st Mar. 2024, at 08:38 pm CEST#35
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fowi30 wrote on 31.03.2024 at 15:07: thanks for the numerous answers.
i have now written to them that I would drop the complaint for 1000 euros
let's see how they react
i'll just gamble like in the casino
You should have mentioned that you will remove the rating when the money has arrived.
casino offers me money if i drop unresolved complaint
2nd Apr. 2024, at 04:14 pm CEST#36
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the casino has replied today
i have received the following mail:
Hi Jorg,
Please be noted that we have act according to terms and conditions what what was recognized also by license issuer, therefore no further steps were made.
Additionally there were no mistakes in procedure which means that absolutely we have followed required regulations strictly.
As a matter of fact we can not offer you 1000 Eur which is far away from initial offer but can give you 500 Eur as final offer.
In case you agree let us know.
Regards, Betroom24 Team
i think I will accept the offer
first sleep on it for 1-2 nights and look at the comments here
casino offers me money if i drop unresolved complaint
2nd Apr. 2024, at 04:26 pm CEST#37
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fowi30 wrote on 02.04.2024 at 16:14: the casino has replied today
i have received the following mail:
Hi Jorg,
Please be noted that we have act according to terms and conditions what what was recognized also by license issuer, therefore no further steps were made.
Additionally there were no mistakes in procedure which means that absolutely we have followed required regulations strictly.
As a matter of fact we can not offer you 1000 Eur which is far away from initial offer but can give you 500 Eur as final offer.
In case you agree let us know.
Regards, Betroom24 Team
i think I will accept the offer
first sleep on it for another 1-2 nights and look at the comments here
If you think you'll only see a penny, I can't help you anymore.
fowi30 wrote on 02.04.2024 at 16:14: the casino has replied today
i have received the following mail:
Hi Jorg,
Please be noted that we have act according to terms and conditions what what was recognized also by license issuer, therefore no further steps were made.
Additionally there were no mistakes in procedure which means that absolutely we have followed required regulations strictly.
As a matter of fact we can not offer you 1000 Eur which is far away from initial offer but can give you 500 Eur as final offer.
In case you agree let us know.
Regards, Betroom24 Team
i think I will accept the offer
first sleep on it for 1-2 nights and look at the comments here
But on what grounds did you not get your 2000 from the beginning? Because what are they talking about when they actually owe you 2000 € ?
Do you understand how I mean that is completely stupid according to the motto: They owe you 2000 € you complain then after years there is a reaction but not to the complaint but the negative report about the arbitrary withholding of your 2000 € bothers the casino and in response they offer you 300 € to delete the rating when you say you want 1000 which would only be half of your money they talk something about their regulations and they could offer you 500 which is a quarter of your money ?
They talk as if someone from an authority has legally decided to delete your 2000 € and they do you a favor to pay you 1500 € less
I think they already allowed smoking certain things before, otherwise you can't make up shit like that
and now i would insist on getting the 1000€ in advance, otherwise the complaint will be opened again and it will be reported that the casino is trying to manipulate the rating system with bribes.
casino offers me money if i drop unresolved complaint
4th Apr. 2024, at 09:20 am CEST#41
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gamble1 wrote on 02.04.2024 at 16:47:
Huh but on what grounds did you not get your 2000 from the beginning ? Because what are they talking about your specifications when they actually owe you € 2000?
Do you understand how I mean that is completely stupid according to the motto: They owe you 2000 € you complain then after years there is a reaction but not to the complaint but the negative report about the arbitrary withholding of your 2000 € bothers the casino and in response they offer you 300 € to delete the rating when you say you want 1000 which would only be half of your money they talk something about their regulations and they could offer you 500 which is a quarter of your money ?
They talk as if someone from an authority has legally decided to delete your 2000 € and they do you a favor to pay you 1500 € less
I think they already allowed smoking certain things before, otherwise you can't make up shit like that
Exactly. Someone who is in the right doesn't have to buy their right.
500/2000 is just 25%. If the TE is happy with that, let him do it. I wouldn't do it. They contradict each other in their answer. They don't think they've done anything wrong and it would be a great Concession to offer €300, but at the same time they increase the offer by €200. What's the point?
frapi07 wrote on 04/04/2024 09:20:
Exactly. Someone who is in the right does not have to buy their right.
500/2000 is just 25%. If the TE is happy with that, let him do it. I wouldn't do it. They contradict each other in their answer. They don't think they've done anything wrong and it would be a great Concession to offer €300, but at the same time they increase the offer by €200. What's the point?
If you willingly increase an offer by €200 after the first contact, they more than clearly show how wrong they are
A good company can also deal with complaints, but here it looks like they want the thing gone so they can do the same to other people who win too much
I would even almost say yes they pay out but certainly only if you have 10k in and want to pay out 4k with plus it will be very difficult there
I mean I wouldn't blame the TE if he takes the 500 I mean they owe him 2000 but in the end everyone has to look after themselves and sure one or the other will Deposit there due to the disappearance of the complaint but at some point you are also to blame yourself if you choose such a weird casino
@TE take the 500 and delete the complaint then you open a new one in which you complain about it because your 2000 were withheld and then after period XYZ you got an offer for 500 € to delete the complaint about it hahahaha theoretically they just wanted to delete the old one nobody says you can't open a new one hahahaha
Then get a lawyer and sue the casino and see how far you get. The place doesn't have a German license, period. So forget about suing the place right now. The fact is, they haven't really been interested in the complaint that was filed a long time ago. You can wait a few more years to get the full amount, maybe get it. It's simply better to take at least the 500 than to go away empty-handed forever. You can be as indignant about it as you like, but if the bums don't want to pay out, they won't. I understand that you want the full sum of 2000 + interest and that you should be entitled to it. But what else can you do to get the money? These scumbags are just cowardly hiding somewhere in the nether regions of the Internet and the world. I have long been in favor of transparency such as contact persons, responsible parties, liable parties, etc., but this will remain just a dream in our corrupt world
Perhaps we shouldn't go too far with collecting money and opening up new complaints. You don't know who is behind it and they have his address, etc. They have everything. Not that some Joe Pesci will drop by...
casino offers me money if i drop unresolved complaint
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i have now written to them that i would drop the complaint for 1000 euros
i wonder how they will react
i'll just gamble like in a casino
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casino offers me money if i drop unresolved complaint
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All good as long as it does not disturb the TE from the thread and does not deviate too much over several pages, nobody usually says anything was just a nice hint from me and should not sound like forum police
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casino offers me money if i drop unresolved complaint
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an update when the time comes, please.
i'm really curious to see how this will continue and end.
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casino offers me money if i drop unresolved complaint
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gamble1
i see what you mean.
I am of the same opinion
Otherwise it gets pretty confusing if everyone asks questions like me where no questions are asked 🤐
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casino offers me money if i drop unresolved complaint
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You should have mentioned that you will remove the rating when the money has arrived.
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casino offers me money if i drop unresolved complaint
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i have received the following mail:
Hi Jorg,
Please be noted that we have act according to terms and conditions what what was recognized also by license issuer, therefore no further steps were made.
Additionally there were no mistakes in procedure which means that absolutely we have followed required regulations strictly.
As a matter of fact we can not offer you 1000 Eur which is far away from initial offer but can give you 500 Eur as final offer.
In case you agree let us know.
Regards,
Betroom24 Team
i think I will accept the offer
first sleep on it for 1-2 nights and look at the comments here
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casino offers me money if i drop unresolved complaint
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If you think you'll only see a penny, I can't help you anymore.
This post has been translated automatically
casino offers me money if i drop unresolved complaint
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Klirrfaktor
But on what grounds did you not get your 2000 from the beginning? Because what are they talking about when they actually owe you 2000 € ?
Do you understand how I mean that is completely stupid according to the motto: They owe you 2000 € you complain then after years there is a reaction but not to the complaint but the negative report about the arbitrary withholding of your 2000 € bothers the casino and in response they offer you 300 € to delete the rating when you say you want 1000 which would only be half of your money they talk something about their regulations and they could offer you 500 which is a quarter of your money ?
They talk as if someone from an authority has legally decided to delete your 2000 € and they do you a favor to pay you 1500 € less
I think they already allowed smoking certain things before, otherwise you can't make up shit like that
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casino offers me money if i drop unresolved complaint
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Klirrfaktor, 
Muschmusch
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casino offers me money if i drop unresolved complaint
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roccoammo11
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casino offers me money if i drop unresolved complaint
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Exactly. Someone who is in the right doesn't have to buy their right.
500/2000 is just 25%. If the TE is happy with that, let him do it. I wouldn't do it. They contradict each other in their answer. They don't think they've done anything wrong and it would be a great Concession to offer €300, but at the same time they increase the offer by €200. What's the point?
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casino offers me money if i drop unresolved complaint
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casino offers me money if i drop unresolved complaint
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That's also a good tip
Or you say you never got the money so it stays in😂😂
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casino offers me money if i drop unresolved complaint
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LuckyNoob
If you willingly increase an offer by €200 after the first contact, they more than clearly show how wrong they are
A good company can also deal with complaints, but here it looks like they want the thing gone so they can do the same to other people who win too much
I would even almost say yes they pay out but certainly only if you have 10k in and want to pay out 4k with plus it will be very difficult there
I mean I wouldn't blame the TE if he takes the 500 I mean they owe him 2000 but in the end everyone has to look after themselves and sure one or the other will Deposit there due to the disappearance of the complaint but at some point you are also to blame yourself if you choose such a weird casino
@TE take the 500 and delete the complaint then you open a new one in which you complain about it because your 2000 were withheld and then after period XYZ you got an offer for 500 € to delete the complaint about it hahahaha theoretically they just wanted to delete the old one nobody says you can't open a new one hahahaha
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casino offers me money if i drop unresolved complaint
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dazzle_tea, 
dersawen, 
Langhans
Perhaps we shouldn't go too far with collecting money and opening up new complaints. You don't know who is behind it and they have his address, etc. They have everything. Not that some Joe Pesci will drop by...
This post has been translated automatically