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Online Casinos in general: Casino Kakadu wants to reward positive reviews at Gamble Joe with freespins (Page 4)

Topic created on 29th Dec. 2021 | Page: 4 of 6 | Answers: 57 | Views: 12,694
Falko
Icon
We now have automatic translation at GJ, which did not work here

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frapi07
Expert
Falko wrote on 02.02.2022 at 16:06: We have but now at GJ the automatic translation, which did not work here.

only if you click on it i think

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Paddington
Top Member
The action was really a shit in the oven But the admins have reacted well!

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Falke
Expert
Kakadu_Casino wrote on 02.02.2022 at 15:32: Dear GambleJoe Users and Kakadu Casino Players!

In relation to the recent complaints regarding our offer for Kakadu players to write a review of Kakadu Casino on GambleJoe and to get free spins for that, we kindly apologise for that action

We take critiсism from some users of GambleJoe, and we promise to be more careful with our further actions regarding our customers and the GambleJoe portal.

We do care about our and GambleJoe customers, thus we will do our best to prevent such incidents in the future and to always improve our services based on the honest players' reviews.

Thank you,
Kakadu Casino Team

You could have saved yourself such a meaningless answer.

This is not an apology but an attempt to bagattelize.

We will pay attention in the future not to fool you so obviously and will better disguise fake reviews.

And if Gamblejoe is satisfied with this and seriously includes the casino here again in the list, then Gamblejoe has finally gambled away its reputation.
The casino's actions give a very deep insight into the self-image with which the casino works. And if Gamblejoe supports this for the sake of a little money, then GJ can join the long list of dubious casino sites.

There are enough casinos that you can advertise. After such an action, a casino must be taken off the list without any ifs and buts.

Especially after such a wishy-washy answer of the casino for which they have taken weeks.

Do they actually think all players are just stupid?

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frapi07
Expert
Falke wrote on 02.02.2022 at 17:54
So such a meaningless answer could have been saved right away.

This is not an apology but an attempt to bagattelize.

We will pay attention in the future not to fool you so obviously and will better disguise fake reviews.

And if Gamblejoe is satisfied with this and seriously includes the casino here again in the list, then Gamblejoe has finally gambled away its reputation.
The casino's actions give a very deep insight into the self-image with which the casino works. And if Gamblejoe supports this for the sake of a little money, then GJ can join the long list of dubious casino sites.

There are enough casinos that you can advertise. After such an action, a casino must be taken off the list without any ifs and buts.

Especially after such a wishy-washy answer of the casino for which they have taken weeks.

Do they actually think all players are just stupid?

Find I as a statement so of funny, had to laugh really It reads as if that was an accident haha. They do not even see that it is a mistake and call that "criticism" XD instead of admitting that it was a mistake and accept the consequences write son crap haha

What I read from this: they still offer these few FS for good reviews, but won't offer GJ members this wonderful deal anymore.

0 credible

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Falke
Expert
frapi07 wrote on 02.02.2022 at 19:46
Find this so funny as a statement, had to really laugh It reads like this was an accident haha. They don't even see that it's a mistake and call that "criticism" XD instead of admitting that it was a mistake and accepting the consequences they write son crap haha

What I read from this: they still offer these few FS for good reviews, but won't offer GJ members this wonderful deal anymore.

0 credible

That's exactly how it is.

They will be more ''careful'' with Gamblejoe users in the future. Which means so much that on all other portals are still bought reviews.
And a subliminal '' Thank you you stupid Gamblejoe user'' is to be read out there also.

The only interesting thing here is that Gamblejoe plays along and just continues as before and the casino is still listed.

Can Gamblejoe make a statement about this? And please none that reads similar to the statement from the casino

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frapi07
Expert
Falcon wrote on 02.02.2022 at 20:27
That's exactly how it is.

They will be more ''careful'' with Gamblejoe users in the future. Which means so much that on all other portals are still bought reviews.
And a subliminal '' Thank you you stupid Gamblejoe user'' is to be read out there also.

The only interesting thing here is that Gamblejoe plays along and just continues as before and the casino is still listed.

Can Gamblejoe make a statement about this? And please none that reads similar to the statement from the casino

I think tomorrow or the day after tomorrow will express themselves in this regard. They will certainly not tolerate such a thing and either let them stay on the grey list or Blacklist them. After such an answer is actually the only solution to introduce the casino in the blacklist - but how GJ ultimately decides we will then see.

I think the GJ team waited to see how the casino would behave and comment on it and will make the final decision after that. Had the casino or the manager on behalf of the casino clever and above all honest apologized for this action, then you would certainly want to give them a 2nd chance. In my opinion, everyone deserves a 2nd chance. As far as I can see, this is at least the 1st offense, which flies up. But this "apology" (I don't even want to title it as such) just sounds so dribbled along and is also meant dishonestly. That is for me the icing on the cake

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Falke
Expert
frapi07 wrote on 02.02.2022 at 21:29
I think tomorrow or the day after tomorrow they will comment on this. They will certainly not tolerate such a thing and either let them stay on the grey list or Blacklist them. After such an answer is actually the only solution to introduce the casino in the blacklist - but how GJ ultimately decides we will then see.

I think the GJ team waited to see how the casino would behave and comment on it and will make the final decision after that. Had the casino or the manager on behalf of the casino clever and above all honest apologized for this action, then you would certainly want to give them a 2nd chance. In my opinion, everyone deserves a 2nd chance. As far as I can see, this is at least the 1st offense, which flies up. But this "apology" (I don't even want to title it as such) just sounds so dribbled along and is also meant dishonestly. That is the icing on the cake for me

Yes, if they had at least made an effort. I still wouldn't have believed that there was something like real remorse there.

But this message is really outrageous. And with such a casino you can almost set the clock to it until there will be major problems with payout, etc.

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frapi07
Expert
Falcon wrote on 02.02.2022 at 22:53
Yes, if they had at least made an effort. I still would not have believed it that there would be something like real remorse.

But this message is really outrageous. And with such a casino you can almost set the clock to it until there will be major problems with payout, etc..

Remorse never have, it is only about the coal. Unfortunately, there are many such places on the net and I can understand your displeasure slowly that you are really disgusted by the industry

They have simply formulated this mess as best they can and simply covered up the obvious.

Each paragraph contains at least one lie and the cool thing is that they bring out son dirt after several weeks. 3 cheap paragraphs, which are full of disgust. A primary school child could have done better.

1. Paragraph: " offer for Kakadu players to write a review of Kakadu Casino on GambleJoe and to get free spins for that". The mail said that they explicitly wanted a 5-star review with min. 150 characters. Here the casino not only covers up this fact, but also tries to downplay it

2. Paragraph: as we have already written, it is pointed out here that this action (to buy very good reviews and thus attract more customers and rip off) continues to exist elsewhere and only at GJ they will no longer do just that

3. Paragraph: " improve our services based on the honest players' reviews." So they want to improve their services and need honest opinions. Oh yeah, then why do they give free spins for very good reviews (with a request for proof)? A reputable casino does not need to grant free spins for very good reviews

In the end, though, I do think GJ will act on the basis of the answer here. Can really not imagine with the best will in the world that the casino will be listed here longer after this action and answer.

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Falke
Expert
frapi07 wrote on 02.02.2022 at 23:27
Remorse they never have, they're all about the dough. Unfortunately, there are many such places on the net and I can slowly understand your displeasure that you are really disgusted with the industry

They just worded this mess as best they could and just covered up the obvious.

Each paragraph contains at least one lie and the cool thing is that they bring out son dirt after several weeks. 3 cheap paragraphs, which are full of disgust. A primary school child could have done better.

1. Paragraph: " offer for Kakadu players to write a review of Kakadu Casino on GambleJoe and to get free spins for that". The mail said that they explicitly wanted a 5-star review with min. 150 characters. Here the casino not only covers up this fact, but also tries to downplay it

2. Paragraph: as we have already written, it is pointed out here that this action (to buy very good reviews and thus attract more customers and rip off) continues to exist elsewhere and only at GJ they will no longer do just that

3. Paragraph: " improve our services based on the honest players' reviews." So they want to improve their services and need honest opinions. Oh yeah, then why do they give free spins for very good reviews (with a request for proof)? A reputable casino does not need to grant free spins for very good reviews

In the end, though, I do think GJ will act on the basis of the answer here. Can really not imagine with the best will in the world that the casino will be listed here longer after this action and answer.

Well described.

Especially the answer sounds like a typical chat support answer.
Nowhere have I been so screwed as in live chats of casinos.
I know, it's a bit off topic now. But it has really left a lasting impression on me what I have heard.

And it is the same with this answer. I'm just absolutely tired of being taken for a fool. Other industries at least make the effort to address the problems of customers and to act human.
At many Online Casinos you are treated like the last dirt. And that's especially because they sell you for completely stupid in the chat.

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