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Captainspins - For a week they do not let me play
Liked this post: justthis
Too bad, because I have always used the 200% gladly and could also pay out a few times.
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Captainspins - For a week they do not let me play
Liked this post: justthis
Will be related to the new regulation, which gives the casinos in the end also less revenue. You only need to look at the Slotclub formerly Casinoclub. There was always once a week bonus and once a weekend bonus + a 100% Non Sticky per month claimable at your own choice, this is also completely canceled. Ultimately, the whole brings us as players more negative than positive. The gambling is thereby rather more expensive, because many good offers from the past, were now completely taken out since this gambling change.
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Captainspins - For a week they do not let me play
Nobody has liked this post so far
What kind of regulation prohibits Bonuses?!
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Captainspins - For a week they do not let me play
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A regulation that directly bans bonuses, there will probably not be, but I believe that the casinos suffer revenue losses due to the new regulation and for this reason the bonus offers have been significantly scaled back. So I get since the 15.10 much less mails with good Deposit offers, unlike before and I personally find very sad
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Captainspins - For a week they do not let me play
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Neh, I am despite this situation continuously fired with the next bonus... 200% then 250% then 150%
The marketing machine is running at full speed, although the do not progress with the processing let the unsuspecting players Deposit and then wait,......
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Captainspins - For a week they do not let me play
Liked this post: justthis, moody, Nik89, u****n
In the following post I refuted your claim. Whether the domain is .com or .de has nothing to do with the legality or illegality of a casino. See: https://www.gamblejoe.com/forum/regeln-und-hinweise/news-und-hinweise/gamblejoe-spielotheken-und-online-casinos-neue-ubersicht-194301/5/#p195063
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Captainspins - For a week they do not let me play
Nobody has liked this post so far
A whole 9 days after depositing, they still haven't managed to check whatever and let me play. Respect
My emails to their compliance generate mail returns and are undeliverable
Support is not responding. Chat doesn't know anything.
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Captainspins - For a week they do not let me play
Nobody has liked this post so far
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Captainspins - For a week they do not let me play
Nobody has liked this post so far
there is news
After giving them 2 weeks, I contacted them again and asked about the status
A week later I received the message that they do not recognize the declaration of the origin of my funds and that I can not play with them
That's all the email said
I tried to log into my account and was blocked in the meantime, with the info that I have to report to the live chat.
Live chat told me they were not allowed to communicate with me, which was never a problem until then. I would have to contact support via email. I am still waiting for a response to this day
The email copy went to the compliance department, from there came an undeliverability message because their mailbox is full
What is wrong with these people?
Now I can't log in, no one will talk to me and I can't get my Deposit back
I feel cheated and according to my legal opinion they either owe me the agreed service I paid for or I should get the money back. But they just keep it and ignore me.
In all other casinos in which I have played in the meantime, you do not have to explain anything with a limit of up to 1000 Eumel
At Captainspins my limit is set at 200€ and we are talking about a deposit of 20€. For this, they want an account of the origin of my funds and still refuse? With the peanuts amounts any plausibility is missing to doubt that it is black money that should be laundered. And it is also unfounded to doubt whether someone can afford to gamble these amounts
A larger casino community, where a public complaint is running, has been working on the matter since 06.11., but seems to make no progress, because no news follows
Anyone else have any tips on what to do about this?
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Captainspins - For a week they do not let me play
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Those who continue to play at pure casinos will always have problems until final regulation and licensing.
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