I have won a relatively large amount about a week ago. Now the withdrawal process drags on until today and nothing happens. I am constantly rejected, supposedly a "gameplay check" must be carried out which, according to the statement, should only last up to 48 hours. This time has long since passed. Today asked again - I should wait. I have the feeling, it is delayed forever
Does anyone have any experience ? Is there anything I can do?
Kind regards to all
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Anonym
Former Member
Boom Casino (Hero Gaming)
8th Feb. 2021, at 03:19 pm CET#122
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Tamox20 wrote on 08.02.2021 at 14:42: Hello I have a concern and I hope who can help me
I have won a relatively large amount about a week ago. Now the withdrawal process drags on until today and nothing happens. I am constantly rejected, supposedly a "gameplay check" must be carried out which, according to the statement, should only last up to 48 hours. This time has long since passed. Today asked again - I should wait. I have the feeling, it is delayed forever
Does anyone have any experience ? Is there anything I can do?
Kind regards to all
Personally, I have had good experiences with the casino so far and as you can read here, you usually always get your money
The casino is listed here, if you can not get on alone and or have the feeling that there is something wrong, then I can only recommend you to contact the team here, often they can help you relatively quickly
we do have Boom Casino listed on GambleJoe, however we do not yet have a direct contact there to handle GambleJoe complaints.
We are still negotiating with the casino in this regard.
As much as I would like to help you quickly now, I can unfortunately only advise you to contact the chat at the moment. The best time to do this is during the day, when you can be sure that the chat is sufficiently staffed so that your request can hopefully be dealt with satisfactorily.
I already do that daily but unfortunately I don't get anywhere there
Thanks for the feedback though.
Keep calm and wait. If you are verified it should actually be paid out
With the sum they probably check again with the Provider Play'n Go whether everything was correct. Whatever exactly is checked there
I think it is deliberately delayed to give me the opportunity to cancel and continue to gamble
But I have my monthly limit set to 15€ so you could do without it
Have already posted something here in relation to Boom Casino. I think it was under the Boom Casino test. Anyway.
The short form: several hundred deposited and this plus with a smaller win back EROBERT!!! Then requested the withdrawal.
Was the first withdrawal I have requested. Money was in my account within a day. Without Verification!
Due to the positive experience again deposited and in the meantime everything again gambled away and SOME more
Have no problem with it when I lose.
Now a (for me) smaller amount again initiated for withdrawal. Smaller amount than the first payout.
2 days later, just today after the weekend, I wanted to log in and got an error message that I had tried to log in too often?
Account locked!
Learned via chat that I now have to verify my account!
So, no email received about the blocking and the temporary withholding of the withdrawal amount
Only learned because I wanted to look at the withdrawal status!
People this does not work at all!
I was told via chat what documents would have to be sent. I immediately sent Perso (front and back) and Kabel Deutschland or Vodafone monthly bill. The documents must only be 3 months old. I do not receive a monthly statement from the energy Provider, but only an annual statement. Other documents such as "Insurance policies" are usually older than 3 months
I have received a (most likely) automated reply mail that the documents are now being checked.
Let's see!
Will tell you the days when something moves
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Anonym
Former Member
Boom Casino (Hero Gaming)
23rd Feb. 2021, at 12:23 pm CET#130
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Had initially also very good experiences with Boom Casino, there is also another thread here ##
Conclusion is but the work with the bait method Initially super then is collected and it goes nothing more have me there after 9 times Deposit after my win locked
I am currently experiencing the same on Gambolino
Deposited a few times then won big since then nothing more only down no more free spins nix more.
You are baited like a fish and fed to then exploit the addiction
Boom Casino (Hero Gaming)
Nobody has liked this post so far
I have won a relatively large amount about a week ago. Now the withdrawal process drags on until today and nothing happens. I am constantly rejected, supposedly a "gameplay check" must be carried out which, according to the statement, should only last up to 48 hours. This time has long since passed. Today asked again - I should wait. I have the feeling, it is delayed forever
Does anyone have any experience ? Is there anything I can do?
Kind regards to all
This post has been translated automatically
Boom Casino (Hero Gaming)
Nobody has liked this post so far
Personally, I have had good experiences with the casino so far and as you can read here, you usually always get your money
The casino is listed here, if you can not get on alone and or have the feeling that there is something wrong, then I can only recommend you to contact the team here, often they can help you relatively quickly
Greetings
This post has been translated automatically
Boom Casino (Hero Gaming)
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How do I reach the team ?
Love greetings
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Boom Casino (Hero Gaming)
Nobody has liked this post so far
we do have Boom Casino listed on GambleJoe, however we do not yet have a direct contact there to handle GambleJoe complaints.
We are still negotiating with the casino in this regard.
As much as I would like to help you quickly now, I can unfortunately only advise you to contact the chat at the moment. The best time to do this is during the day, when you can be sure that the chat is sufficiently staffed so that your request can hopefully be dealt with satisfactorily.
Greetings Caro
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Boom Casino (Hero Gaming)
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I already do that daily but unfortunately I do not get anywhere there
Thanks for the feedback anyway
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Boom Casino (Hero Gaming)
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Keep calm and wait. If you are verified it should actually be paid out
With the sum they probably check again with the Provider Play'n Go whether everything was correct. Whatever exactly is checked there
This post has been translated automatically
Boom Casino (Hero Gaming)
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But I have my monthly limit set to 15€ so you could do without it
Thanks for the answers
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Boom Casino (Hero Gaming)
Liked this post: Anonym
So now calm down and be patient
Just gamble somewhere else for now if you feel the absolute urge
It's not that difficult.
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Boom Casino (Hero Gaming)
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The short form: several hundred deposited and this plus with a smaller win back EROBERT!!! Then requested the withdrawal.
Was the first withdrawal I have requested. Money was in my account within a day. Without Verification!
Due to the positive experience again deposited and in the meantime everything again gambled away and SOME more
Have no problem with it when I lose.
Now a (for me) smaller amount again initiated for withdrawal. Smaller amount than the first payout.
2 days later, just today after the weekend, I wanted to log in and got an error message that I had tried to log in too often?
Account locked!
Learned via chat that I now have to verify my account!
So, no email received about the blocking and the temporary withholding of the withdrawal amount
Only learned because I wanted to look at the withdrawal status!
People this does not work at all!
I was told via chat what documents would have to be sent. I immediately sent Perso (front and back) and Kabel Deutschland or Vodafone monthly bill. The documents must only be 3 months old. I do not receive a monthly statement from the energy Provider, but only an annual statement. Other documents such as "Insurance policies" are usually older than 3 months
I have received a (most likely) automated reply mail that the documents are now being checked.
Let's see!
Will tell you the days when something moves
This post has been translated automatically
Boom Casino (Hero Gaming)
Nobody has liked this post so far
Conclusion is but the work with the bait method Initially super then is collected and it goes nothing more have me there after 9 times Deposit after my win locked
I am currently experiencing the same on Gambolino
Deposited a few times then won big since then nothing more only down no more free spins nix more.
You are baited like a fish and fed to then exploit the addiction
This post has been translated automatically