Zockerbasti274 wrote on 12.01.2021 at 16:23: BOOM CASINO
Hello
I had won before New Year's Eve 750€, which were also paid out immediately (04.01.)
Now I have made two larger wins, which I would now like to pay out. (4000€ and 5000€).
Thereupon I should verify myself, which I have also done. The identity card was immediately recognized, my pension certificate as proof of address, however, not. (Should suffice according to Lukas from the live chat)
Now I had sent last Thursday (07.01.) my Internet bill from Vodafone. Until today without feedback!
My account was blocked tonight, although the documents have long been available!
Luke in the chat also always says something different
(Documents there, send your documents, many new users)
Who of you also has problems in Boom Casino ?
LG
Congratulations on your win, so I also signed up with Boom recently and my passport was accepted, but not my cell phone bill.
The email said they don't accept cell phone, internet or pay stubs, either "government issued document" or a bank statement.
For example, if you send them your bank statement, they will surely unblock your account and get your money too.
Hidaruma wrote on 12.01.2021 at 21:12
I was asked on 31.12.2020 at 12:02 CET to provide my passport and a proof of address, which I did on the same day at 20:26 CET.
The confirmation email from Boom came on 03.01.2021 at 14:15 CET.
AllesVerzockt00 wrote on 13/01/2021 at 00:25
Congratulations on your win, so I too signed up with Boom recently and my passport was accepted, but not my cell phone bill.
The email said they don't accept cell phone, internet or pay stubs, either "government issued document" or a bank statement.
For example, if you send them your bank statement, they will surely unblock your account and get your money too.
Thanks for your answer!
I sent a bank statement plus my internet statement.
The email said:....recurring household bill (water/electricity/internet )
LG
Zockerbasti274 wrote on 14.01.2021 at 13:38: Update: Still nothing heard!
I have sent the latest account statement behind, where the Deposit at Boom is evident at the beginning of January.
This is so ridiculous meanwhile what some casinos that are listed here with us players pull off.
Zockerbasti274 wrote on 14.01.2021 at 13:38: Update: Still nothing heard!
I have sent the latest account statement behind, where the Deposit at Boom is evident at the beginning of January.
Am still not verified! Despite email to a VIP manager. Maybe it still works today
registered there yesterday. deposited 5 times (about 300 euros). The first 4 times went nothing, ABSOLUTELY nothing. The 5th time I deposited then I was always kept alive with intermediate winnings so I could gamble just under 3h.
Then decided to Deposit a 6th time 50 euros and have it run on 1 euro Book of Dead...... free spins head....4!!!!
1000 Euro picture....then set to 650 pay out and continued to gamble and it went on....the remaining 350 euros always played on 1-2 euros always down to 150 then back up to 350 etc....then free spins 3 euros 2 times in a row Gamomat Books to Bulls...again Jackpot over 1000.....a second time 650 set to pay out.....the rest is now running down but I do not care.
Even have "proof pictures"....
But from experience I also know you should not praise the day before the evening.... The payout is "in process"
I keep you up to date...... Is of course not meaningful this experience but apparently runs there not only endlessly the money down....(as with Platincasino or where I have also gambled yesterday LÖWNPLAY....leute Löwnplay is the ALLERLETZTE DRECK. 50 euros downplay takes almost ne hour and 0 free spins on Merkur.....reudig)
This post has been translated automatically
Anonym
Former Member
Boom Casino (Hero Gaming)
16th Jan. 2021, at 04:20 am CET#99
0 Likes
Nobody has liked this post so far
Update: on 15.1 early (about 2 o'clock the first payout 650 initiated, 2h late the 2te 650 euros meanwhile I can not cancel the 2 payouts and on my email address was written the following
"Hello,
your payout is in process and will be executed as soon as possible. As soon as the withdrawal is out, it will appear in your account under payment confirmations.
Boom Casino (Hero Gaming)
Nobody has liked this post so far
I was asked on 31.12.2020 at 12:02 CET to provide my passport and a proof of address, which I did on the same day at 20:26 CET.
The confirmation email from Boom came on 03.01.2021 at 14:15 CET.
This post has been translated automatically
Boom Casino (Hero Gaming)
Nobody has liked this post so far
Congratulations on your win, so I also signed up with Boom recently and my passport was accepted, but not my cell phone bill.
The email said they don't accept cell phone, internet or pay stubs, either "government issued document" or a bank statement.
For example, if you send them your bank statement, they will surely unblock your account and get your money too.
This post has been translated automatically
Boom Casino (Hero Gaming)
Nobody has liked this post so far
All clear. Thanks for the info
This post has been translated automatically
Boom Casino (Hero Gaming)
Nobody has liked this post so far
Thanks for your answer!
I sent a bank statement plus my internet statement.
The email said:....recurring household bill (water/electricity/internet )
LG
This post has been translated automatically
Boom Casino (Hero Gaming)
Nobody has liked this post so far
I have sent the latest account statement, where the Deposit at the beginning of January is evident at Boom
This post has been translated automatically
Boom Casino (Hero Gaming)
Liked this post:
Jesss711, 
Zockerbasti274
This is so ridiculous meanwhile what some casinos that are listed here with us players pull off.
This post has been translated automatically
Boom Casino (Hero Gaming)
Nobody has liked this post so far
Am still not verified! Despite email to a VIP manager. Maybe it still works today
This post has been translated automatically
Boom Casino (Hero Gaming)
Liked this post:
Jesss711
registered there yesterday. deposited 5 times (about 300 euros). The first 4 times went nothing, ABSOLUTELY nothing. The 5th time I deposited then I was always kept alive with intermediate winnings so I could gamble just under 3h.
Then decided to Deposit a 6th time 50 euros and have it run on 1 euro Book of Dead...... free spins head....4!!!!
1000 Euro picture....then set to 650 pay out and continued to gamble and it went on....the remaining 350 euros always played on 1-2 euros always down to 150 then back up to 350 etc....then free spins 3 euros 2 times in a row Gamomat Books to Bulls...again Jackpot over 1000.....a second time 650 set to pay out.....the rest is now running down but I do not care.
Even have "proof pictures"....
But from experience I also know you should not praise the day before the evening.... The payout is "in process"
I keep you up to date...... Is of course not meaningful this experience but apparently runs there not only endlessly the money down....(as with Platincasino or where I have also gambled yesterday LÖWNPLAY....leute Löwnplay is the ALLERLETZTE DRECK. 50 euros downplay takes almost ne hour and 0 free spins on Merkur.....reudig)
This post has been translated automatically
Boom Casino (Hero Gaming)
Nobody has liked this post so far
"Hello,
your payout is in process and will be executed as soon as possible. As soon as the withdrawal is out, it will appear in your account under payment confirmations.
No documents are required at the moment.
Congratulations on your win and best regards
Emilia
Boom Support"
This post has been translated automatically
Boom Casino (Hero Gaming)
Nobody has liked this post so far
Update. After I made a fuss yesterday, I am now verified since this morning!
This post has been translated automatically