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Betamo Casino
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Have registered there because a relatively large German Streamer has advertised for it
Deposit and such also everything went well (via Trustly), for once even played with bonus and managed the wager and wanted to pay out...
I have precautionary uploaded my standard Verification data and waited
Now came the answer: transaction rejected invalid document (bank statement).
Was then in the chat and asked... the first three agents said lad, the high, which you have sent via the chat that is enough... three times the loop rotated...
The fourth then said to me: It must be clear to whom the payment goes (name of the recipient). Since Trustly but only the Referenznr is now the question of how can I provide proof?
When asked, the own IBAN itself is also not enough...:(
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Betamo Casino
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After 2 months, the documents were not yet processed.
As a result, I decided not to pay in.
So what I have already thought that make the mucken with a payout.
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Betamo Casino
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Betamo Casino
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Yes they belong to N1. I had to upload documents for the first payout (730€).
I have now contacted Trustly to maybe get the required document there.
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Betamo Casino
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the first time with Trustly and the second time via ecopayz.
no problems but they wanted documents from both payment
methods.
but i don't understand your problem your online banking
statement should show iban and other infos...
at least for me it is like this...and they only need a screenshot
where date, amount and their iban are not enough ?
there I would ask in any case times whether they still have all the cups
in the cupboard have !
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Betamo Casino
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I have sent them once a statement from online banking and then a bank statement
As a third I have sent them a bank statement, where was filtered on the booking record.
All was not enough according to their statement.
After the 11 or 12 contact attempts, I was forwarded to the finance department
It is curious that now in the end the first document was enough. The payments were processed in the evening and this morning the money was on it
I will play there because of the experience now anyway no more. The complete N1 group is out for me
Topic is done!
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Betamo Casino
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Quite important for me because I am in the N1 group raid self-excluded. At Betano but now play for months (so far without payout). And we all know what they do when you win a little higher and they then check for the first time, whether you were not perhaps somewhere with them self-excluded
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Betamo Casino
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Owner
N1 Interactive Ltd.
Betamo.com is owned and operated by N1 Interactive Ltd
This is Betamo and not Betano
Edit by Caro: Link to Competition has been removed
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Betamo Casino
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