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Deposit and withdrawal methods: Stargames Payout (Page 3)

Topic created on 03rd Jan. 2023 | Page: 3 of 5 | Answers: 69 | Views: 10,405
roccoammo11
Expert

Donnie wrote on 01/31/2023 at 10:37 AM:

Jaja and the winners are then always only the others and you yourself looks into the tube.you casinos are all lousy rip-offs, no matter which.since the 1.7.2021 just been 3 months in the plus otherwise been totally gutted, but was probably just bad luck, who's believes

if you are this opinion why do you play then? to be ripped off? would be the logical conclusion?!

Imagine you run a casino & someone accuses you of being a cheat because he, she, it does not win or is in the plus?
i think it's great from StarGames with the statistics & numbers don't lie! although you should consider that not extremely many people are lucky there...there could also just be a lot of big wins but back and forth - it's only the others who are lucky
i go at StarGames also always in record speed empty out but therefore I do not immediately the manager or the casino!

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StarGames_Official
Experienced
Simbda wrote on 01/31/2023 at 16:21:

Cumulative wins


0 €


Accumulated losses


194,66 €




Last month from me. 0€ wins . Enough for now with StarGames.

We would like to clarify this because we know it can be misleading. For this pop-up, what you see at login, it is prescribed to us by the State Treaty on Gambling, how we must calculate these values.


We have to show here if you are in plus or minus in the last 30 days. Your table shows that you are in minus 194 euros in the last 30 days.

But this does not mean that you have NOT made any wins in the games, or even that you have not made any payouts. It is simply the balance for the last 30 days.

For example, for players who are in the black for the last 30 days, the table would show "Accumulated wins: 150 Euros; Accumulated losses: 0 Euros". This also does not mean that this player has not lost anything and has won something with all the spins.

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gamble1
Legend

StarGames_Official wrote on 31/01/2023 at 17:02:
We would like to clarify because we know it can be misleading. For this pop-up, what you see at login, it is prescribed to us by the State Gambling Treaty how we have to calculate these values.


We have to show here if you are in plus or minus in the last 30 days. Your table shows that you are in minus 194 euros in the last 30 days.

This does not mean that you have NOT made any wins in the games, or even that you have not made any payouts. It is simply the balance for the last 30 days.

For example, for players who have been in the black for the last 30 days, the table would show "Cumulative wins: 150 Euros; Cumulative losses: 0 Euros". This also does not mean that this player has not lost anything and has won something with all the spins.

A question is this value then payout-bound? Or is it enough if one comes into the plus and then loses it e.g.?


I know you have to show these values but to be honest I have so far exactly 0.0% interested in what is there However, your overview with the statistics is really cool built there I miss only a menu item where the + or - generally shows because I mean you can only see several weeks

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Langhans
Expert
StarGames_Official wrote on 31/01/2023 at 17:02:
We would like to clarify because we know it can be misleading. For this pop-up, what you see at login, it is prescribed to us by the State Gambling Treaty how we have to calculate these values.


We have to show here if you are in plus or minus in the last 30 days. Your table shows that you are in minus 194 euros in the last 30 days.

But this does not mean that you have NOT made any wins in the games, or even that you have not made any payouts. It is simply the balance for the last 30 days.

For example, for players who have been in the black for the last 30 days, the table would show "Cumulative wins: 150 Euros; Cumulative losses: 0 Euros". This also does not mean that this player has not lost anything and has won something with all the spins.

Well that the display is balanced, should be clear He has of course not had for 194€ deadspins, but from me 306€ earnings and 500€ loss. Variant 1 gets probably in fact no casino at....at least so far

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Daniel1988
Experienced

StarGames_Official wrote on 30.01.2023 at 15:01:

You also got free spins without turnover requirements on three different days last week. Didn't you?

30 free spins a 50 cents yes

WHOLE 1,45€ 😂😂🥳

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StarGames_Official
Experienced

Daniel1988 wrote on 01.02.2023 at 03:32:

30 free spins a 50 cents jawoll

WHOLE 1,45€ 😂😂🥳

Your statement was that we do not offer regular revenue free spins. This is not true.


How your wins from these free spins are, we can not influence. But what is fact is that you also got those no-turnover free spins that this Trustpilot review is talking about.

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StarGames_Official
Experienced

gamble1 wrote on 01/31/2023 at 10:15 pm:

Times a question is this value then Auszahlungsgebunden ? Or is it enough if you get into the plus and then lose it zb ?


I know you have to show these values but to be honest I was interested until now exactly 0.0% what is there However, your overview with the statistics is really cool built because I miss only a menu item where the + or - generally shows because I mean you can only see several weeks

The value is not payout bound. It simply shows what happened in the games.

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garfield68
Elite
can you also StarGames both versions of "vampire" no longer open? with me comes every time the error message " Unable to connect to the URL of game Provider for game 15565 " habs already on the pc, on the lapptop and the cell phone tried. also different browser. does not work everywhere ( more) has possibly someone the same problem?

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gamble1
Legend

garfield68 wrote on 01.02.2023 at 16:04: can you also StarGames both versions of "vampire" no longer open? with me comes every time the error message " Unable to connect to the URL of game Provider for game 15565 " habs already on the pc, on the lapptop and the cell phone tried. also different browser ... does not work everywhere ( more) has possibly someone the same problem?

comes with me at Merkur Indian Ruby and so another game what but I think a Novo slot is

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garfield68
Elite

gamble1 wrote on 01.02.2023 at 16:17:

comes up for me on Merkur Indian Ruby and some other game which I think is a Novo slot

merkur goes with me actually, can you possibly times please try whether you can open vampire 1 and 2?

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Max_Bet
Expert
garfield68 wrote on 01.02.2023 at 16:04: can you also StarGames both versions of "vampire" no longer open? with me comes every time the error message " Unable to connect to the URL of game Provider for game 15565 " habs already on the pc, on the lapptop and the cell phone tried. also different browser. does not work everywhere ( more) has possibly someone the same problem?

Error message with me also: Unable to connect to the URL of game provider for game 15298

Edit by Sabine: font color adjusted

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garfield68
Elite
thank you for the info, at least I know that it's not me. maybe the "StarGames official" manager here could say something about it, or pass it on so that this error is fixed in time.

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gamble1
Legend

garfield68 wrote on 01.02.2023 at 19:21 clock: thank you for the info, since I know at least that it is not on me. possibly could the "StarGames official" manager here times what to say, or the times forward so that this error zeithah is fixed.

Is not both with me really annoying I had the day before yesterday a good run have 80 deposited and came directly to 170 all the games where I wanted to play did not go so I had to gamble further Gamo and was directly at 0 without further free spins

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garfield68
Elite
this is really really annoying, as I said, I hope times the "StarGames official" staff here can tell us what to do or that times forwarded.

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StarGames_Official
Experienced

garfield68 wrote on 01.02.2023 at 16:04: can you also at StarGames both versions of "vampire" no longer open? with me comes every time the error message " Unable to connect to the URL of game Provider for game 15565 " habs already on the pc, on the lapptop and the cell phone tried. also different browser. does not work everywhere ( more) has possibly someone the same problem?


Thanks for the message! We are constantly doing upgrades in the background to improve the gaming experience on our end and the whole stability of the whole platform. Unfortunately, such an upgrade broke some Merkur games on Tuesday, that's why you saw this error message.

However, we can confirm that a fix was rolled out early this morning and all games are working again - more stable than before.

Thank you for your understanding and patience!

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