I deposited 50€ with Paysafecard at the casino "Emojino". I had won a good amount of 350€ and wanted to withdraw it. First I had to verify myself before which I did. After about 5 minutes my Verification was rejected and I should contact the support because I am not allowed to upload new data.
The support said a team will contact me by mail. In the time of 4 days I have of course continued to play and earned more than before.
Today I asked again why I can not be verified. I was given the same answer, I should be patient. 30m, later I received an email from the casino that my verification was approved without documents. I have 48 hours to withdraw the amount because my account will be blocked.
When asked, there are no answers. I can not withdraw because I deposited with Paysafecard. I have to Deposit again with a bank mehtode so that I can then pay back so.
I have now had to put money on the account because the deposit method does not reach into my Dispo. After the deposit came the message that it can take up to 3 business days until the deposit is successful.
What happens if it really takes 3 days and I am blocked for no reason? What can I do about it? Then my deposit of 50€ + 20€ minimum deposit is also gone and my win worth over 500€.
I deposited 50€ with Paysafecard at the casino "Emojino". I had won a good amount of 350€ and wanted to withdraw it. First I had to verify myself first which I did. After about 5 minutes my Verification was rejected and I should contact the support because I am not allowed to upload new data.
The support said a team will contact me by mail. In the time of 4 days I have of course continued to play and earned more than before.
Today I asked again why I can not be verified. I was given the same answer, I should be patient. 30m, later I received an email from the casino that my verification was approved without documents. I have 48 hours to withdraw the amount because my account will be blocked.
When asked, there are no answers. I can not withdraw because I deposited with Paysafecard. I have to Deposit again with a bank mehtode so that I can then pay back so.
I have now had to put money on the account because the deposit method does not reach into my Dispo. After the deposit came the message that it can take up to 3 business days until the deposit is successful.
What happens if it really takes 3 days and I am blocked for no reason? What can I do about it? Then my deposit of 50€ + 20€ minimum deposit is also gone and my win worth over 500€.
So money is not lost even if you are blocked there already times no worry
Write the best support again the case and that it just takes so long until the money arrives there
As for the reason, contact the best here in the forum with Julian or Sabine vill they have the opportunity to ask the casino where the problem lies
There is only the possibility of a major violation by you or there is a mistake simply block the do not
Narkaz wrote on 22/03/2021 at 20:21
I played normally and bought free games every now and then. Nothing objectionable.
But money seems to be on it because my account is now locked.
Yes that should be in this case no bonus violation or the like there would be no casino block the account but only retain the money
But think Julian will find out for you and clarify do not make you a head
I myself also play there and can not explain what is going on there
Narkaz wrote on 22/03/2021 at 21:31: I did not even take bonus. Since I don't think much of bonus and they are always set to provisions, I always take them out.
Well as described, account is locked and money should be transferred. My bank shows at least a large transfer that is visible tomorrow.
But would still insist to know why you were blocked
I have asked Julian, I would also be interested. Especially since my data was accepted as KYC without data. How do they know that I am the one who was accepted?
[solved] Casino puts me under pressure
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I deposited 50€ with Paysafecard at the casino "Emojino". I had won a good amount of 350€ and wanted to withdraw it. First I had to verify myself before which I did. After about 5 minutes my Verification was rejected and I should contact the support because I am not allowed to upload new data.
The support said a team will contact me by mail. In the time of 4 days I have of course continued to play and earned more than before.
Today I asked again why I can not be verified. I was given the same answer, I should be patient. 30m, later I received an email from the casino that my verification was approved without documents. I have 48 hours to withdraw the amount because my account will be blocked.
When asked, there are no answers. I can not withdraw because I deposited with Paysafecard. I have to Deposit again with a bank mehtode so that I can then pay back so.
I have now had to put money on the account because the deposit method does not reach into my Dispo. After the deposit came the message that it can take up to 3 business days until the deposit is successful.
What happens if it really takes 3 days and I am blocked for no reason? What can I do about it? Then my deposit of 50€ + 20€ minimum deposit is also gone and my win worth over 500€.
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[solved] Casino puts me under pressure
Nobody has liked this post so far
So money is not lost even if you are blocked there already times no worry
Write the best support again the case and that it just takes so long until the money arrives there
As for the reason, contact the best here in the forum with Julian or Sabine vill they have the opportunity to ask the casino where the problem lies
There is only the possibility of a major violation by you or there is a mistake simply block the do not
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[solved] Casino puts me under pressure
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I left you a message via Communicator
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[solved] Casino puts me under pressure
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I played normally and bought free spins from time to time. Nothing reprehensible.
Money seems but to be on it because my account is now locked.
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[solved] Casino puts me under pressure
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Yes that should be in this case no bonus violation or the like there would be no casino block the account but only retain the money
But think Julian will find out for you and clarify do not make you a head
I myself also play there and can not explain what is going on there
This post has been translated automatically
[solved] Casino puts me under pressure
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Well as described, account is locked and money should be transferred. My bank shows at least a large transfer that is visible tomorrow.
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[solved] Casino puts me under pressure
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But would still insist to know why you were blocked
Congratulations on the win
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[solved] Casino puts me under pressure
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Money is on it and finally I have peace.
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[solved] Casino puts me under pressure
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This thread was closed
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