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Deposit and withdrawal methods: MuchBetter service interruption (Page 50)

Topic created on 09th Feb. 2023 | Page: 50 of 53 | Answers: 787 | Views: 135,821
hustlehoff
Expert

MuchBetter service interruption

28th Nov. 2023, at 12:15 pm CET#736
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The last one was the email that they supposedly want to take over all open funds and will soon be back at the start anyway, but I don't believe it.

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Christian1337
Experienced

MuchBetter service interruption

28th Nov. 2023, at 09:53 pm CET#737
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Ok, that was also my last stand..

The app has also changed (Muchbetter Coins etc)
But I haven't heard anything at all about the payout since the email I received

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T0uchTheSky
Expert

MuchBetter service interruption

29th Nov. 2023, at 06:13 pm CET#738
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Muchbetter says they want to come back to Germany and are just waiting for approval from the authorities. But let's be honest, only licensed casinos are allowed in Germany and they don't use MuchBetter as a means of payment, and the casinos that use Muchbetter are illegal in Germany.

So why should Muchbetter come back to Germany at all and pay back the money to the remaining German customers if there are no advantages for Muchbetter. Besides, if almost everything is illegal anyway, which authority gives Muchbetter permission?

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hustlehoff
Expert

MuchBetter service interruption

29th Nov. 2023, at 09:56 pm CET#739
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T0uchTheSky wrote on 29.11.2023 at 18:13: Muchbetter says they want to come back to Germany and are just waiting for approval from the authorities. But let's be honest, only licensed casinos are allowed in Germany and they don't use MuchBetter as a means of payment, and the casinos that use Muchbetter are illegal in Germany.

So why should Muchbetter come back to Germany at all and pay back the money to the remaining German customers if there are no advantages for Muchbetter. Besides, if almost everything is illegal anyway, which authority gives Muchbetter permission?

MuchBetter was offered by some German licensed casinos before the crash

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gamble1
Legend

MuchBetter service interruption

30th Nov. 2023, at 04:04 am CET#740
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T0uchTheSky wrote on 29.11.2023 at 18:13: Muchbetter says they want to come back to Germany and are just waiting for approval from the authorities. But let's be honest, in Germany only licensed casinos are allowed and they don't use MuchBetter as a means of payment, and the casinos that use Muchbetter are illegal in Germany.

So why should Muchbetter come back to Germany at all and pay back the money to the remaining German customers if there are no advantages for Muchbetter. Besides, if almost everything is illegal anyway, which authority gives Muchbetter permission?

Muchbetter is not only a means of payment for casinos, many people have also used it as a credit card as you can see here because so many are now waiting for their money, so the argument with the casinos does not stand in the way of approval because it can also be used for enough other things and they are only a payment service Provider

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Christian1337
Experienced

MuchBetter service interruption

30th Nov. 2023, at 06:18 am CET#741
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The fact is that dealing with the customer is absolutely ridiculous.

I think that's also one reason why nothing will happen - who will continue to use MB after the payout?

But then they should just openly say that there is nothing more than hoping every day to finally get an e-mail..

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Donnie
Expert

MuchBetter service interruption

30th Nov. 2023, at 10:57 am CET#742
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They have you abgezogen☝️

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evopower140
Expert

MuchBetter service interruption

30th Nov. 2023, at 02:59 pm CET#743
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They will come to DE with another company at some point. I don't think they will pay out either, if they really wanted something at any price it would have happened already, or if they were really as serious as they pretend to be, an update email would come by itself every week.

We can write off the money.

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ErikS
Amateur

MuchBetter service interruption

2nd Dec. 2023, at 12:50 pm CET#744
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According to the MuchBetter website, it will work again in Germany in the next few weeks.

I would continue to use it (I have a credit card from MB)

Only probably not for casinos because the 5 second rule etc. makes no sense to me.

Wunderwins is recommended here but don't think the 5 sec rule etc doesn't exist there.
Support request was not answered or blocked by TOnline

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garfield68
Elite

MuchBetter service interruption

2nd Dec. 2023, at 12:52 pm CET#745
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there is no 5sec rule at wunderwinns.

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ErikS
Amateur

MuchBetter service interruption

2nd Dec. 2023, at 12:55 pm CET#746
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garfield68 wrote on 02.12.2023 at 12:52: at wunderwinns there is no 5sec rule.

What about legality and tax and VPN? There is nothing in the terms and conditions

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danny005
Elite

MuchBetter service interruption

7th Dec. 2023, at 02:27 pm CET#747
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An update just came in by email. Claims must be signed and submitted by December 14, 2023.

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frapi07
Expert

MuchBetter service interruption

7th Dec. 2023, at 02:35 pm CET#748
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danny005 wrote on 07.12.2023 at 14:27: An update just came in by email. Claims must be signed and submitted by December 14, 2023.

lol I can't take this seriously. How long has this been going on? Almost a year and when it comes to deadlines like this they give their customers a week.

Sorry guys, but I wouldn't believe anything they say.

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danny005
Elite

MuchBetter service interruption

7th Dec. 2023, at 02:46 pm CET#749
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frapi07 wrote on December 07, 2023 at 2:35 pm:
lol I can't take this seriously. How long has this been going on? Almost a year and when it comes to deadlines like this they give their customers a week.

Sorry guys, but I wouldn't believe anything they say.

Then don't believe it. In any case, I have just received the email from MuchBetter.

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frapi07
Expert

MuchBetter service interruption

7th Dec. 2023, at 02:51 pm CET#750
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danny005 wrote on 07.12.2023 at 14:46:

Then don't believe it. In any case, I have just received the email from MuchBetter.

I believe you that they wrote this email. I just think it's cheeky that they only give their customers one week, even though the matter has been going on for almost a year. Very dubious. I wouldn't hold out much hope.

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